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Logo for The Herbal Connection
DISPENSARY
MEDICAL & RECREATIONAL

The Herbal Connection

Leafly List Winner
Leafly Lists recognize and celebrate the best retailers serving top-quality cannabis with exceptional customer service in their community. Look for the iconic green ribbon throughout our platform that designates them as a Leafly List winner! Learn more.
Eugene, OR
4.7(809)
2058.2 miles away
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Ratings and reviews of The Herbal Connection

4.7
(28 ratings / 781 reviews)
4.8
Quality
4.7
Service
4.7
Atmosphere
write a review
Reviews 337-360 of 781
June 3, 2018
S........9

This was my first time coming in to this dispensary. The service was amazing and the selection was just as good. The prices are amazing! I don’t know that I will ever go to another dispensary in Eugene.

1 person found this helpful
Dispensary response:
We truly appreciate your dedication to visiting our shop! We take pride in being the best shop around and feel honored that we will be the only dispensary that you'll be visiting from now on! Thank you!
June 5, 2018
August 14, 2017
j........m

We've been going here for awhile, both medicinal and recreational, and have noticed a drop in quality of the late. Flower tends to run a bit dry and employee was adamant about not having Frank's Gift for years when I bought it there within the last six months. Love that it's so close to us but hoping the quality improves so we don't have to go elsewhere!

3 people found this helpful
Dispensary response:
We appreciate your feedback! We noticed that during the summer months, flower dries up fast. We use humidipacks on all of our flower to keep it fresh and juicy for you. On top of that, we sell the humidipacks so that you can keep your favorite strains fresh at home too! On your next visit, mention this review and we'll make sure you get a free humidipack to try it out. Hope this helps!
September 16, 2017
October 3, 2017
D........z

A huge benefit of THC is allowing debit/credit card options for purchasing products. Staff are friendly and accommodating.

3 people found this helpful
Dispensary response:
We're so happy to offer this payment option for everyone, ATM fees are horrible. Thanks for the great review.
October 8, 2017
September 10, 2017
5........t

Been coming here for a while now and its one of my favorite places to shop. But in my last few visits ive noticed the budtenders sift through and only pick the smaller buds with bigger and thick stems, skipping over others without. And to me this means youre trying short me on the amount im actually getting. I hope this isnt their new way of doings things and it wasnt on purpose. But when buying a large amount and I see the tender do this it makes me not trust them very much. Purposefully giving me the buds that have big stems.

3 people found this helpful
Dispensary response:
We pride ourselves on weighing out flower that we ourselves would be excited about smoking. We are so sorry that you got stemmy, small buds! Some strains just grow that way, but if any of our staff is giving you anything but the best buds in the jar, we definitely want to know about it. Please let our management team know if this happens again so that we will know which of our team members needs some skill training. We want to make sure you get the best buds available, every time. Thank you for your feedback!
September 16, 2017
January 22, 2018
C........5

I love the people here and the herb and oil are always priced at great deals. Overall great experience Everytime I go in there

2 people found this helpful
Dispensary response:
Thanks for the great review Cakebabe1995, We always try to keep the lowest prices in town and provide smiles and good vibes for everyone!
January 22, 2018
June 11, 2017
b........e

I walked in the herbal connection the other day not knowing what I was really wanting to get and I spoke with Sydney! She explained all the products and answered all of my questions! She really helped me find what I was looking for! I was excited to try what I was recommended! She was extremely helpful and super knowledgeable about all of the products! ILL BE BACK!

3 people found this helpful
October 30, 2016
g........0

My family and I have been going to THC since before rec when we had our cards and since expired, so since my personal household has been stuck on the rec side. with that being said i absolutely love pretty much everything about THC. BEYOND amazing customer service from most of the employees, great quality in their products, and reliability!!!! If you go in for long enough everyone will know you by name and generally what strains or products you tend to go for. I can tell them what I need from my medicine and they haven't steered me wrong yet. Any problems I've had with flower, joints, pricing, ect after I call and/or come in they have ALWAYS fixed it!!!! Even gave me the wrong topical one time and they let me exchange it. Communication is key if you ever have an issue call or go in they have never refused to fix a problem my family has had there (and I have 10+ friends and family that go regularly) None of us have ever had any major issues on either the rec or med side. My only issue and I've told all the budtenders this that I don't like 2 different $11gs with two different prices for the 8th. it's weird. no one else does it. It's literally my only complaint!!!!! Otherwise, spend your money here. Support the local community!!!!

2 people found this helpful
Dispensary response:
Thank you so much for your kindness! We do our best to make shopping here as fun for our customers as it is for us. We make our Top Shelf grams 11$ to give you a chance to try small amounts of our Top Shelf strains without paying more than they would for small amounts of our Platinum bud. Then, if you are thrilled with our Top Shelf and want larger amounts, you only pay a little bit more for an eighth or a quarter.
October 31, 2016
September 13, 2017
E........a

Had a faulty cartridge and was easily able to do a refund. Much appreciated. This is why I frequent this dispensary. Thanks guys

3 people found this helpful
Dispensary response:
We are so happy that we could make things right for you, We make top quality products and excellent customer service our goal.
September 19, 2017
March 17, 2018
R........6

THC is by far my favorite dispensary! Great prices, quality concentrate and flower! Sandra is frequently my budtender and she's an absolute pleasure to deal with. That girl could sell me anything!! Keep up the great work, guys!

1 person found this helpful
Dispensary response:
Thank you for the great review Reetz36! We're glad to know that our prices are competitive and that we have a good variety of products for you to shop for. We also love Sandra so thank you for sharing your wonderful shopping experience about her with us.
April 14, 2018
March 19, 2018
k........1

This place is my favorite in town! Matt always knows the ins and outs of the products and helps to direct us to new items we will enjoy! Definitely recommended to friends!

1 person found this helpful
Dispensary response:
Thank you for the fabulous review kplumme1! We think that Matt is alright too;) Glad to know that you've recommended our shop to your friends! That's the best review we can get.
April 14, 2018
May 20, 2017
J........2

excellent service and great prices​. I have never left dissatisfied.

4 people found this helpful
June 24, 2018
C........9

Best stop for great quality oil in the Springfield/Eugene Area!! Love this location - please stick around forever .

1 person found this helpful
Dispensary response:
We're so happy that you enjoy our shop! Quality and options are why we love what we do! Thanks Cbreezy!
July 10, 2018
October 31, 2017
m........2

Been coming to this store since it first opened. I live 25+ miles away and many other dispensaries are closer but these folks have the best selection, awesome bud tenders and incredible discounts/specials. Great store and you need to check it out!!!

2 people found this helpful
Dispensary response:
Thanks mgilligan2! We work appreciate your kind words. We work hard to provide quality medicine at affordable prices, and the widest selection for you to pick from. Please inform us in person for a special discount for your review!
November 4, 2017
July 20, 2017
M........3

Awesome location with ample parking. Excellent customer service as I enjoyed my interaction with Amanda. Flower and concentrate were both quality and fairly priced.

3 people found this helpful
May 19, 2018
m........0

Good all around dispensary

1 person found this helpful
Dispensary response:
We appreciate the feedback! Please come see us again!
June 5, 2018
February 28, 2017
b........4

i love it. real close to home. great bartenders. and good buds!

2 people found this helpful
Dispensary response:
Thanks for the review!
March 12, 2017
January 4, 2017
A........r

This is a decent little dispensary that's close to where I'm staying. They usually have a decent deal on flower going on and even if they don't nothings so expensive you'll regret going there, even their top shelf flower is affordable. I've also never had a wait over 5 minutes, if at all. So if youre in a hurry I definitely recommend this place. The staff is amazingly friendly and helpful, all smiles. I've been short just barely and one of their staff covered what I owed, which is extremely cool of them because they didn't have to in any way (that's how you keep customers rt). I've also been helped a couple times by a guy named Jimmy, super cool dude, very friendly and seems to know what he's talking about when I tell him what I'm looking for. I gave atmosphere 3/5 because it just seems average. Nothing really stands out to me. However they do sell pipes/rigs/papers so you won't have to worry about running around finding something to smoke with, über convenient.

2 people found this helpful
Dispensary response:
We greatly appreciate you taking the time to write us a review, we hope to see you soon. :)
January 10, 2017
October 24, 2017
R........e

I have Visited THC quite a few times and had the pleasure of talking with Kat on a couple of them. Not only does She have great energy witch makes it easy to talk to her , she is also very knowledgeable on EVERYTHING in there and will give you good options as well as how it will help you!!! THANK YOU KAT!!! You really helped me today! 🙏

1 person found this helpful
Dispensary response:
Thank you so much for your kind words! Kat is an amazing budtender and we're glad you think so too!
October 25, 2017
August 2, 2017
s........y

Classy atmosphere. Professional yet friendly experts for staff

3 people found this helpful
Dispensary response:
Aw shucks! You're making us blush!
September 16, 2017
July 19, 2017
i........k

Been to a different dispensaries around the city but now can compare. Was personally taken care by Zach, answered in detail different questions I had for a free strains. The location is beautiful, amazing they had parking! Front desk staff were friendly and helpful. Will definitely come back again and have recommended to different friends.

2 people found this helpful
November 19, 2017
h........7

I really enjoy coming in really enjoy the atmosphere staff is more steady. Alex I've really enjoyed talking with him. I like his style of being shy. Don't let him go anywhere. He seems like he would be fun to hang out with out side of work. Yet like to see his smiling face. Thanks so much Alex, friends Sherrie

1 person found this helpful
Dispensary response:
Thanks, Sherrie! Don't worry, we aren't letting Alex go anywhere. As long as he keeps up the great work he's been doing here, he's stuck with us :)
November 20, 2017
November 18, 2017
M........1

Jimmy and Darien are absolutely amazing! Supreme selection and quality, plus some of the best prices, and best bargain buds around town. There's always a welcoming atmosphere and great conversation held from my budtender when I'm there. Would 10/10 recommend (and do) too many friends and people I meet!

1 person found this helpful
Dispensary response:
Thanks for the great review, Molly! We love hearing that our budtenders are doing a wonderful job!
November 20, 2017
May 15, 2017
M........r

amazing options my first experience was awesome the staff was approachable and friendly and had a good knowledge on it too I will be back again for sure

3 people found this helpful
September 25, 2016
K........e

Love this location. Darien is SOOOOO chill and super helpful. I like the concentrate display, and all prices are clearly listed for everything.

2 people found this helpful
Dispensary response:
Thank you so much for your review!
September 26, 2016
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