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Logo for The Herbal Connection
DISPENSARY
MEDICAL & RECREATIONAL

The Herbal Connection

Leafly List Winner
Leafly Lists recognize and celebrate the best retailers serving top-quality cannabis with exceptional customer service in their community. Look for the iconic green ribbon throughout our platform that designates them as a Leafly List winner! Learn more.
Eugene, OR
4.7(809)
2058.2 miles away
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Ratings and reviews of The Herbal Connection

4.7
(28 ratings / 781 reviews)
4.8
Quality
4.7
Service
4.7
Atmosphere
write a review
Reviews 313-336 of 781
March 5, 2018
j........o

The Herbal Connection is my go-to place for most things cannabis. The Herbal Connection exhibits among the most positive business environmént and business plan for the average consumer. In addition they honor credit cards and debit cards making shopping quite a bit easier than in most dispensaries. Furthermore the products they carry are top quality and usually readily available. I find Jimmy to be one of the most knowledgeable Bud tenders I've found, having visited many shops in Eugene Corvallis and elsewhere around Oregon. Jimmy knows his stuff backwards and forwards and is extremely helpful on all fronts! Jimmy is my go-to dude! ps. I've been shopping here for 3 years.

3 people found this helpful
Dispensary response:
Wow so many nice things about Jimmy! He thanks you many times!
March 15, 2018
March 28, 2018
B........a

My favorite dispensary ever!! Love the people who work there and the selection is insane!

5 people found this helpful
Dispensary response:
We strive to keep our selection of products vast and unique. Thank you for being such a dedicated customer! It's reviews like this that make our shop the BEST in Eugene. Thanks BiaFoFia!
April 14, 2018
May 30, 2018
R........4

There's no lack of dispensaries in the Eugene/Springfield area. Outstanding customer service can make all the difference. This, along w/the killer deals (seriously, I've been consistently impressed by the quality of flower at bargain pricing), sets The Herbal Connection apart. Today, my budtender totally went above and beyond. It secured The Herbal Connection as my new go-to (first) dispensary. Thank you (Wyatt) for turning my day around w/ your great vibe and service! Check this place out guys; you won't regret it!

2 people found this helpful
Dispensary response:
Wyatt is all about those good vibes! We're glad that you enjoyed coming in!
June 5, 2018
June 11, 2017
j........n

I love this place. My number one place for flower except sundays when nectar has their half oz for under 60 bucks. Few days ago i decided to get a gram of concentrate. I usually make my own concentrates as it's much cheaper than what the dispensaries charge nowadays. I got a gram of sour wedding cake. Smell was awesome and taste was just okay..after smoking a couple bowls over the last two days i noticed i was getting a sore throat..the same kind I'd get if didn't evaporate my concentrate properly. So i performed a test. I heated my concentrate up to see if it was my imagination or if in fact there was residual alcohol leftover. To my surprise it started to bubble. Now that it's all evaporated it tastes sooo much better. Needless to stay I'll stick to flower for now. Never had any complaints there.

2 people found this helpful
September 4, 2019
Z........a

The service has really improved and the deals are exactly what I want

1 person found this helpful
August 4, 2019
E........0

so made my oil flat so it wasn't a mess when I got home. she was patience.

January 15, 2018
5........0

Always entertaining and I always learn something. Greatest Vibe around, Best price on weed/dabs. Always the best quality, Keep up the good work!

1 person found this helpful
Dispensary response:
Were all about that Vibe! We love to talk about Cannabis and all of its properties!
January 17, 2018
February 3, 2019
K........7

Very nice, and everyone is very helpful

1 person found this helpful
January 18, 2018
H........8

Always great atmosphere! Mahalo braddah Jimmy

1 person found this helpful
Dispensary response:
Were glad you had the pleasure of Jimmy helping you out, He is our in house Big Guy.
January 22, 2018
November 10, 2017
h........g

My go to place for anything and everything. They have a great selection of herb and also have a lot of different tiers for all budgets! They have a huge selection of concentrates. They almost always have the best prices for everything compared to local competitors. They have a wall of joints for those looking for that as well. The selection of smoking apparel and accessories is pretty good and great quality. You can not beat the grab eights too!! I have been here probably 50 times in the year I’ve been in Eugene and always end up back. I have tried more than half the stores in Eugene and Springfield and they are the winners. The staff is usually super willing to spend all the time in the world to help you find what you need. I will definitely be back as always! Their bulk deals are second to none! Thanks for the help!

2 people found this helpful
Dispensary response:
Wow what a wonderful thing to say! :) Were glad you enjoy all the things we have to offer, especially our wall of joints!
November 11, 2017
January 4, 2018
T........h

Sierra is an awesome budtender!

1 person found this helpful
Dispensary response:
We think so too! Thanks for the kind words TyJoBish, it makes us shine just a little bit more!
January 5, 2018
August 31, 2018
T........s

One of my favorite in the Eugene area. Great selection and lots of cool glass from local artist. Busy store but they always still take the time to make sure I get what I need. The line dispears fast and there's lots of help so never feel rushed.

1 person found this helpful
Dispensary response:
Thank you! We try to educate and medicate whenever we chat with our customers.
September 4, 2018
April 1, 2017
F........e

Went in on a Monday for the special 10% of medibles .I came close to walking out not realizing that I hadn't received my 10 % off. Buy the Budtender that helped me Miranda caught it and went thru all the BS of fixing the mess up. I love the fact that this place won't allow anyone to leave screwed. There was one other time ,with someone new that messed .By the time I had reached my chair

4 people found this helpful
April 17, 2019
D........o

Great services

August 31, 2018
C........1

Everytime I come through this place I have an amazing experience. I was there for way longer than i needed just dorking out with budtenders about flower. it was great.

1 person found this helpful
Dispensary response:
Thank you for the review! We appreciate the love and support!
September 4, 2018
August 9, 2018
a........a

Well-organized, well-stocked, and well-staffed, this place is great. Budtender hooked me up with a sticker so I'd qualify for the wearable wednesday discount! Will return for sure.

1 person found this helpful
Dispensary response:
We love your feedback and appreciate you coming in to see us!
August 14, 2018
March 5, 2018
n........1

This dispensary will bend over backwards for their customers. I highly recommend this vendor for all of your cannabis needs. Very knowledgeable staff. They seriously put you and your conditions first. Great team, great oroducta and high grade beautiful medicine.

2 people found this helpful
Dispensary response:
Thank you for such a great review! We really do to put our customers first with every aspect of their experience.
March 15, 2018
August 31, 2018
K........a

I really like coming in here the bud is always on point and the staff always takes good care of me. I would certainly reccomend this spot for any of your dab needs they have the biggest and best priced selection in the market

1 person found this helpful
Dispensary response:
We always strive to be your one stop shop! Thank you for the great review!
September 4, 2018
April 5, 2018
z........h

THC is the best dispensary I’ve shopped. Very knowledgeable bud tenders. Excellent customer service with care. Reasonable pricing. Wide variety of all merchandise.

2 people found this helpful
Dispensary response:
You're too kind Zibadah! We truly appreciate your wonderful comments and love that you feel so positive about our customer service. We strive each day to provide all of our customers with a unique, comfortable experience whenever they stop by. Thank you for being such a loyal and positive customer.
April 14, 2018
July 22, 2017
x........h

Having frequented the shop for many months as a medical patient you'd think they'd have some customer loyalty when they make an error. I bought two grams (or what the card said was grams) of oil, get home and open up the bag and behold it said .5g. I had to drive back in and their best solution was to return what I purchased for a slight discount on another purchase. Though I appeciate the gesture I really just wanted what I paid for which was responded with "we can't just give it out for free." Well... it wasn't for free cause I did indeed pay the advertised price. The staff is super nice but this just left a bad taste in my mouth and I won't be returning for this reason

3 people found this helpful
Dispensary response:
We are deeply saddened that your last visit left you unhappy! We strive to put smiles on faces and accuracy in advertising is very important to us. At the end of the day, The Herbal Connection are just a collection of passionate humans who have found great joy through sharing high-quality cannabis products with our community. When we make mistakes, we strive to fix them with compassion. We consider our customers like family, and we want only the best for our brothers and sisters. We hope you see us that way too.
July 28, 2017
October 15, 2017
j........j

I was visiting this store as the only store I shopped at. I purchased a 1 gram cartridge here and it was still half full when it broken in my pocket about five days later. I visited to see if they would exchange the broken cartridge for a 1/2 gram cartridge. The managers were too busy to speak with me so the tender went and asked a manager who was in a meeting. I was then offered a 10% discount. I let the tender know that I wouldn't be satisfied with that so they went and talked to the manager again came back and offered me a 20% discount. I declined the 20% discount and won't ever return to this store. The tender was super nice, but I won't be back due to their management decision. If I purchase a product that is either made cheaply or has a defect and it breaks days later I expect it to be replaced, not to have to pay 80% for a return on a defective product.

4 people found this helpful
Dispensary response:
Hello Jerry! We're so sorry that you left our store unhappy. We always want to ensure that all of our customers are taken care of when they come in to see us. We value our customers and want to make this right for you. When any customer comes in to our Dispensary with a defective product our goal is to fix the issue. We apologize for the miscommunication on our end. Please call us when you have time and ask for our General Manager. We hope to see you soon! We appreciate your business Jerry!
October 19, 2017
September 15, 2018
r........1

This is the absolute worst dispensary that I've bought from their cannagar are shit and break everytime you try to light it, if you love weed as much as I do then don't go here

3 people found this helpful
Dispensary response:
We are very sorry that you had a bad experience with a product you bought from us. Please contact us directly. We'd like to make this right for you. We look forward to hearing from you.
September 18, 2018
June 12, 2018
l........1

This is my go to place, it's close, prices are great, selection is huge and I get a 15% Vet discount. Budtenders are nice and funny. I come in once a week most times

1 person found this helpful
Dispensary response:
Thank you for the great review! We're glad that you enjoy our shop and hope that you continue to come in to visit us! One stop shop!
June 14, 2018
August 31, 2018
b........z

great place love the tenderz

1 person found this helpful
Dispensary response:
We love to tend! Thanks for the positive feedback!
September 4, 2018
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