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Logo for The Herbal Connection
DISPENSARY
MEDICAL & RECREATIONAL

The Herbal Connection

Leafly List Winner
Leafly Lists recognize and celebrate the best retailers serving top-quality cannabis with exceptional customer service in their community. Look for the iconic green ribbon throughout our platform that designates them as a Leafly List winner! Learn more.
Eugene, OR
4.7(809)
2058.2 miles away
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Ratings and reviews of The Herbal Connection

4.7
(28 ratings / 781 reviews)
4.8
Quality
4.7
Service
4.7
Atmosphere
write a review
Reviews 25-48 of 781
October 29, 2025
k........n

Patrick was awesome. He has great recommendations. I loved his high energy. Thanks a lot for being my associate.

November 14, 2025
e........0
Verified Shopper

Like discovering weed again..herbal connection is THE herb spot and bud tender barb is the best!

October 30, 2025
L........1
Verified Shopper

Patrick was really good at showing me different stuff and taking the time to explain! My favorite dispensary!!

November 22, 2025
T........e
Verified Shopper

They are so very cool and kind I love shopping here

November 29, 2025
h........6
Verified Shopper

Absolutely love this place! Best products in town and prices too!

June 5, 2026
C........2

Nick H. Is great to work with. Patient and knowledgeable.

1 person found this helpful
May 18, 2025
4........y
Verified Shopper

Best prices in town , well maintained displays, and well mannered professional customer service. 🫶🏻

1 person found this helpful
March 17, 2025
M........a
Verified Shopper

I love this store. It is my always go to. They have great daily specials, for a baller on a budget like myself. All the products I've ever purchased has been top quality and they always a insain variety. A specific shout out to a bud tender named Brenen, he helped me on my worst day with such patience to find me my best deal. 10/10 I'll recommen this shop to anyone who asks.

August 24, 2025
N........7
Verified Shopper

Great customer service with knowledgeable staff makes for easy and convenient transactions.

December 29, 2024
h........5
Verified Shopper

There was a problem with my online order and I received amazing customer service to get the problem solved. They totally did whatever they needed to and made sure I was good with the end result. I'm a super happy girl right now, totally worth 5 stars, would give them a 100 stars if I could ☺️☺️☺️

1 person found this helpful
October 8, 2024
j........1

I've been shopping at this dispensary since it first opened. The location's great.It's only about a mile and a half from my house. they have lots of choices and variety. and they love their daily deals. Not that it matters, but I spend between $200 to $400. a week. I don't drink, but I love my weed. And for the most part, very friendly, helpful, bud tenders. Sunday Oct 6th about 2pm i walked in, hit the a t m for a couple hundred bucks and was picking out some pre rolls with a bud tender when one of the managers approach me said I made one of their employees uncomfortable and that I needed to leave the store.. I am 67 years , instead of arguing with them I left. when I got home, I called the store and asked to talk to the manager to find out what was going on. She said a couple of her employees said that I made them uncomfortable with something I said. I asked her what it was and she said she'd get back to me or she would have the GM call me. Well, that never happened, so I guess I need to find a new favorite dispensary.

Dispensary response:
Hello, the general manager was not in last night, you are welcome to call today as they are in shop and happy to discuss this with you.
October 8, 2024
May 20, 2025
B........5
Verified Shopper

I always do the curbside pickup which is fantastic for we who cannot stand up long enough to go inside. Staff once again was very pleasant. Discounts on something different every day.

March 9, 2026
j........k

Very disappointed with HC. Spent 20 on a edible/drink which made me very sick and I called today and asked about a refund/credit or anything at all and the lady had a very poor attitude and seemed offended I dare ask such a thing and went and asked the manager who was just leaving for lunch which replied there is nothing HC can do and my ONLY option was writing to the maker to request a refund which I can actually halfway understand . The problem is that 20 bucks is a lot of money to me right now maybe not to them but it is to me and having to wait weeks for a refund/ store credit sucks, this was bought for my march 6 birthday celebration and ended up spoiling my entire night and party as I was in bathroom sick. The lack of any return policy even half store credit for a long time customer combined with the attitude received from the employee wow I have literally decided to never spend another penny there ever again just due to the principal of the matter. Going to miss the Bud tender there as he is cool as hell and knowns exactly what I like but with all the other dispensaries and good prices and sales well ….Im out…..see ya wouldn’t want to be ya BC

October 28, 2024
C........2
Verified Shopper

CHECK YOUR 2g DABS!!! 3rd time I’ve paid for 2g but only got 1g. I love this place too, so this sucks! First 2 times I was able to prove it with leafy orders and they checked their records for how much I was charged and I returned the 1g in exchange for 2g. This time they told me too bad because I didn’t order online? So shady for a well established business. You should have a way to verify your inventory sold if this is clearly such a frequent issue. 1 time was annoying, 2 alarming, but 3 times? Check your 2g dabs guys…. Not at all cool, T.H.C.

3 people found this helpful
May 8, 2025
a........2
Verified Shopper

Always our favorite dispo to stop into!! The BEST options; the best people; the best everything. Kai is amazing and always has phenomenal recommendations. You will not regret coming in here, trust me.

February 17, 2025
l........i
Verified Shopper

Chris is a super chill dude! And the rest of the staff are top tier!

1 person found this helpful
March 14, 2025
n........t
Verified Shopper

The staff, service, product quality, price, and atmosphere of The Herbal Connection are all top shelf! There are so many options when it comes to picking a dispensary, and I will continue to shop here despite it being further away than most. Everyone should shop THC!

June 19, 2026
J........1

Great dispensary- knowledgeable and invested budtenders- great prices and selection. 🤩🤩🤩🤩🤩

June 18, 2026
D........5

Great prices and great people

December 25, 2024
d........3
Verified Shopper

It was a merry Christmas because the terrible worker Ashley wasn’t there so my experience that I’ve been having over the last four years as resume! Great service today. My guy with the gold dreads, Is a good manager worker or whatever he has he should have a manager position. I know he hasn’t been there for years, but I know he has been there at least seven months and he did a Great job. Had a good experience

1 person found this helpful
April 2, 2025
d........y

A pleasant visit. Budtender Barb tracked down all the items on my shopping list. Always a nice experience here.

November 22, 2025
R........7

I went in today for the second time. Jack helped me both times I've gone and has been very helpful and knowledgeable. I'll continue to go back because of the quality of product and the great customer service. This also seems like a great place for somebody thats new to cannabis or less knowledgeable, such as myself.

February 8, 2025
3........s
Verified Shopper

Red helped me at the store! She was a walking cannabis textbook. Not only did I get the products I wanted, but I gained a wealth of information from Reda. I really appreciated her!

March 11, 2025
t........5
Verified Shopper

Barb, was so helpful with getting me exactly what I wanted !!! Best bud tender I have ever had!!!

123...33
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