The staff is always very nice and friendly so I kinda feel bad about leaving this...but I'm sick of the crappy experiences I've been having there lately. Curbside pickup is a nightmare now, at least in the evenings when I've been. Very unorganized and long waits. And I'm pretty annoyed about how much they have decided to raise their prices. I've been coming here about once a week for the last 2 years for basically the same thing every time, and all the sudden either last month or in Feb, they hiked the price by $20! Budtender said it was because rec patients kept buying it all...so they had to raise prices to make sure med patients still got some? It's just agitating because it used to always be a great experience and now it's always an annoying hassle. I'm writing this from the parking lot while I wait on my order and the manager just came out to apologize for the wait and clear up an issue. Like I said, the staff is extremely friendly and I've always enjoyed interacting with them. But also I've been waiting for 45 minutes. The organization and business is just dropping the ball a little imo.
Ratings and reviews of The Mint Cannabis - Mesa (Med/Rec)
Once again, the mint decided to let me down as a medical patient and go to one line for everyone, because two lines is too complicated a concept, and treating medical patients differently than recreational also to hard for them and their security to grasp. Medical patients gave you a business. And our needs differ than those of your Friday night fun crowed. Enjoy the money you make tonight from that my loyalty and money to you is gone.
Love this place. Ashton is super helpful will definitely be back
Every time I’ve gone there they never have what the rec menu says they do.
Fast and friendly service! Good prices!!! Love the deals!!!
This place used to be the spot with free tacos and deals every week, what happened
If you online order avoid this location at all costs. You will be waiting hours until they make it ready for pickup. Why even offer pick up?
I really like this spot and have always received great service and superb deals/products. What is not cool?: When I place an order online, I'm expecting to pick up what I ordered. Especially if I can't get to the store immediately when it's ready. On a couple of occasions, I've gotten to the store to find what I ordered is no longer available or not the quantity ordered. This has been the case because the order was never actually packed when they said it was. When I arrived to pick up, they were grabbing stuff off the shelves and then came to tell me, so sorry not available. It's a busy business but you can take care of your medical patients a little better than this. There's no use in threats of never visiting again because I'm just a small drop in the ocean so, thought I'd share my experience here because there seemed to not be anyone available to listen that day.
Always super fast and good deals
Great prices and had exactly what I wanted. Great service.
U guys r doing great keep the good work going
The morning shift worker at station 11 was terrible I spent over 200 dollars and the whole time she would start other conversations with workers completely ignore me as I’m speaking to her. As well the worker next to her was handing out free pre rolls for happy hour and she decided to just completely skip over me with it I love the dispensary never seen such a incompetent worker tho
When I went to pick up my order I found out it had not been filled, budtender apologized and stated they were understaffed. By that point they had ran out of what I originally ordered, but I was offered an equivalent alternative. Despite that snafu, it was still a pleasant experience. Everyone at this location is wonderful to work with.
Ever since the Mint in Mesa stopped about 2 months ago of daily giving away a free 420 pre-roll without purchase, I have found no good reason to return. They were unique among dispensaries when they did this, and I loved to go daily, get my pre-roll, and more than likely, buy some flower or a vape cartridge. Now, not so much. I recommend that they resume this practice. I am going to go there today to see how they are doing...I'll buy something so I can get a pre-roll with purchase. The best part of this store is the bud tenders working there. They are the best and most friendly. I love them, and they should all get raises. So my recommendation would restart up the free pre-rolls daily again. The Mint makes millions off their customers, so they can afford to give some of that back to the public...they need to remember that we are the reason they are in business.
Dispensaries should put aside product on bogo days for those who have jobs so they can have a chance of getting some good stuff, instead of having all the unemployed people getting them all before those who work get off, smh.
best location in the Arizona state 🤣👌 I've been all over and visited a lot of dispensaries but this one the mint! all locations are amazing but this location will get you in and out pretty fast! it may look busy or packed but I promise you the best things are worth the wait and usually very quick! the bud tenders are also very nice and super knowledgeable I love learning something new every other time I come into visit! keep up the great work you guys!!
How hard is it to update your freaking Leafly menu?? Mint is ALWAYS like this.. You see something,, the leafly menu says it is available but "you can only buy this in the store only" and you go into store and the budtender says "I'm sorry we are out of that one"....
I'm a medical patient. I don't smoke, but I do make edibles and I need my medicine. I'm always looking for deals on flower, including popcorn, trim/shake. The Mint had a deal on their website for Biscotti shake for $50 1/2oz @24% THC. Drove 40 minutes to get the "deal." You don't get to smell it or even get a good look at it, but one of the cs reps said it was "really good stuff." I get home and open one of the 1/2oz packs and it looks and smells like it was already smoked residue from a spent bowl...100% garbage! I called to ask if I had any recourse and was told it must have been a mistake, with an apology. I was told I could bring it back with receipt and exchange for something else. Drove another 40 minutes to be told by the "manager" that what I was promised was a mistake, and he will have to retrain the cs rep. He gave me a pack of gummies as a "courtesy." I'm out $150, but hey, at least I got some gummies :(
This was my first time at any Mint location, I was excited because I had heard they have really good flower. I am a top shelf flower smoker and regularly buy Grow Sciences and equivalent from other locations. I asked the budtender for the best quality flower they had (whatever he recommended) as price was not a concern. What he gave me was 2 jars of HI-Klass 8ths that were harvested 8/21 and packaged 1/22 and was the driest flower I have ever purchased. It turned to dust in the grinder. While the service was good I would never purchase flower from a Mint again. Very disappointed they would recommend something so old and terrible as their “best”.
the tree
I love the Mint and their deals
during my lunch break i ordered from the mint. got off work and went in a few hours later and they said my order got canceled because i took to long to come pick it up.... i got there at 430 pm....never had that issue before but because its money over patients they will cancel your order and sell your stuff to someone else.....without letting you know this change was taking effect. so unless you plan on running right in after you order they will cancel your order after like 2 or 3 hours......i did not pay the outrageous fee to have my card to be treated like this. rec ruined weed all accross the boards.
If you want rec. weed at med prices and false medication info, this is your spot! If you want medication, do not trust what they put on Leafly. I would hate to see a caregiver pick up the wrong dosages of medicines for someone who depends on the information online to be correct. This is not my first instance with this location of false info. Please, do not trust their Leafly info if you are a medical user. If I would’ve purchased the strains I ordered without confirming the info, I would be in a lot of physical pain right now, just a shame. Please avoid. Deceptive business practices and false information. Bait and switch, manager was condescending. Listed products as 30%+ THC, then said oops when after they were ordered and I came to pick them up, they actually tested at 15%. This was on 6 strains. All the THC listed was incorrect. The manager stated, “What would you like me to do, I can’t change this weed to be 30%.” Awesome customer service right there. They also listed these items on sale but did not apply the sale price until I informed them the total was incorrect. Manager said it was a system error they have no control over. I know that dispensaries punch in their own numbers, so this was not true. Also, the strains I mentioned happened to be fixed right after I left. But, again, it was a system error that they couldn’t fix, apparently. Save yourself the trouble if you’re a med user or care about what you buy.
I've been coming here since I got my med card back in Sept 2020 or so. Mint is the only place in the valley that has "changed" for the better. Their stuff was so so at 1st but their customer service is always on point! Never had I had a bartender who was distracted. Never have I had a bud tender steer me the wrong way. This is the only place that helps you get discounts! I didn't even know there was a neighborhood discount until they told me! They're always honest about the product, good or bad. Never over charged, never gave me straight garbage. Never have I came across a pompous, entitled budtender, their always down to earth, even if I come in after doing yard work. The point is, I keep coming back because of the bud tenders, and Mints culture. I can get the same weed anywhere, but it's the service that really matters. Keep it up guys!