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Oasis Cannabis
1800 Industrial Road, Las Vegas, NV
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- ATM
- Recreational
- Medical
- Debit Cards Accepted
- Storefront
- ADA Accessible
- Veteran Discount
4.6 out of 5 stars131 reviews
Quality | 
Service |
Atmosphere |
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They ran out of a marijuana that I really liked, sold it out right after I bought an ounce from them the day before. I mean that is just sickening, really drives my nerves off the wall. All this time I've been wanting to buy it the minute I decide to purchase this weed NOPE all gone, dissipated! This place is BAD!!!
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0
My favorite dispensary in the entire Las Vegas valley. This is the only dispensary in Las Vegas that is worth every dollar I spend. Every time I come in, CHRIS gives me the best service. Always respectful and friendly. He is AWESOME!!!!!!! I will always choose OASIS.
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00
Re: Oasis on Industrial Road in Las Vegas, Nevada
I revisited Oasis Cannabis recently for a oil syringe advertised but mis-priced by a third so I couldn't afford it. While I was being helped other busy team members passed with a simple smile or nod that acknowledged my presence making me feel important and appreciated.
These young people were professional, knowledgeable and bursting with current info needed (by this old hippie) to use cannabis today. I felt guilty as I promised to return and began to confess how I’d acted like the old man we used to laugh at, over a battery I didn't receive there when a owner/manager Ben (I think) overheard and introduced himself.
We were strangers, but Ben's only concern was to make things right (in my mind) but I couldn't let him do that (it’s a old thing). I instead promised to return and I did last week and everyone there “wowed me”. Their knowledge, service and prices add the wow factor that we, in Las Vegas are famous for. I’ll be back next month, thanks and take care, John M.
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10
It’s a nice clean environment. Great deals on flower. I’d definitely come here again.
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00
Good deals.
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00
I love this place I'll always recommend it to anyone of my friends Straight.
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Stefan, day shift, Dreads- has a serious attitude problem.
He told me, you buy $60 before tax, you get a free gram. Now, that went away. But, when they had it, they ran out of grams, and would give prerolls. Prerolls they give in this case are half grams.
I always got one pre-roll with $60 plus. Stefan, well, he insisted the deal was a gram or TWO prerolls to add up to a gram.
Hmm, I told him, I only get one preroll, not two like he said. He asked who told me that - I said everyone here but you. I said I don't want anyone to get into trouble. He insisted it had to be straightened out and even looked at my visits to see who my last B Tender was. I insisted I didn't want to get anyone into trouble - he insisted it had to be taken care of... okay then.
Next trip, I get another tender, and no surprise, they said only one preroll for over $60.
I said, but wait, Stefan, was all about it was supposed to be two prerolls for a full gram.
They said, no. I said, hey, there is Stefan, let's ask. We went over to ask him, he was behind the counter. I simply started to ask about what he told me the other day about the two prerolls and the full gram, and today they were trying to give me the one.
He literally stopped me, said I was being "argumentative" and went away declaring he was going to lunch. !!!
Yes, he chastised me and left. Wow. Even he didn't want to honor the concept of Customer Service, can the customer be right when the employee shuts him down and turn the customer into the problem???
The manager game me a ton of points after I told my story to her and said I'm done with their dispensary over Stefan's reactions and behavior.
Today, first day in a month or two since last Stefan told me I was argumentative for seeking clarity on the deals they we messing up.
I said, last time, was kinda lousy. Would be nice to get an apology since I didn't nothing wrong. Ohhh, he won't apologize. Why would he, he was disrepected. ??? Seriously. That was he feels. So, as a customer, he doesn't need to apologize for anything, and in fact, doesn't need to respect me - he prefers just to deal with the transaction.
Well Stefan - may you be the reason people see this review and people choose not to go during the day when you are there - or, simply choose another dispensary all together - because Stefan deserves respect, even when he is 100% wrong, and if Oasis loses business due to him - well, that's okay, because he's Stefan the respected Bud Tender.
I used to recommend Oasis to everyone. Not anymore. I still go because the points the manager gave me, plus Joey and Marybell, and well, everyone is very nice - just, Watch out for Stefan - he comes from the school of The Bud Tender is always correct - if he is wrong, refer back to him always being correct - because, the Business is always right, not the customer, for Stefan. He is a piece of work - he will stand up for his wrongness no matter how wrong he is, because, it's not his business, what's he care? Stefan = Customer is wrong, respect him.
Dispensary said:
Good afternoon Ripix, first off we'd like to apologize for your experience. We've adjusted our spend $60 deal to a free .6G preroll with purchase, and our spend $100 deal to two (2) free .6G prerolls. We apologize that this was not communicated to you correctly, and will be taking corrective action to remedy this. I'd like to hear more from you about this experience so I can make this right, if you could please reach out to me directly at Samantha@oasiscannabis.com, I'd greatly appreciate the opportunity to take care of you.
Good afternoon Ripix, first off we'd like to apologize for your experience. We've adjusted our spend $60 deal to a free .6G preroll with purchase, and our spend $100 deal to two (2) free .6G prerolls. We apologize that this was not communicated to you correctly, and will be taking corrective action to remedy this. I'd like to hear more from you about this experience so I can make this right, if you could please reach out to me directly at Samantha@oasiscannabis.com, I'd greatly appreciate the opportunity to take care of you.
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Like many of the dispensaries in Las Vegas, Oasis is located in the industrial district off the Strip. There is minimal lighting at night, I would recommend driving and utilizing the free parking rather than walking.
Unlike other dispensaries I have visited, there is security in the lobby and only a few customers are allowed inside to view products at any given time.
Inside there are glass cases with examples of the products available. Budtenders, approach customers with tablets to start their order and answer questions. They submit your order and customers proceed to the check-out area. Everyone at Oasis were professional and friendly and it was a good experience overall.
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00
Was recommended to this locAtion by our Lyft driver. The bud tender was very informative and answered questions for us, and recommended 2 great strains which we ended up buying more of than we planned! Thanks oasis. I’ll be rocking my Oasis swag I picked up all the way back to Oklahoma. 😊
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00
I emailed ID and phone #, and 90 minutes later, I'm still waiting for call-back on my delivery order. No biggie since another delivery service is en route, but not a very impressive intro to Oasis.
1 star applies to Service; no knowledge of the other two.
Dispensary said:
Good afternoon Vegas Veteran, first off we'd like to apologize about your experience. It's our intention to provide a first-rate experience for every customer, whether you order in-store or online. We'd like to hear more about your experience so we can make things right -- we don't take delivery orders via email, so we'd like to see where the disconnect was. If you could please reach out to me directly at MJ@oasiscannabis.com, I'd appreciate the opportunity to make this right and give you the experience you deserve.
Good afternoon Vegas Veteran, first off we'd like to apologize about your experience. It's our intention to provide a first-rate experience for every customer, whether you order in-store or online. We'd like to hear more about your experience so we can make things right -- we don't take delivery orders via email, so we'd like to see where the disconnect was. If you could please reach out to me directly at MJ@oasiscannabis.com, I'd appreciate the opportunity to make this right and give you the experience you deserve.
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