The Vault - Lake Stevens

Products are of good quality, well displayed and diverse selections. Staff is friendly but overall atmosphere is on the colder side of impersonal, almost clinical.

Customer service has steadily declined in the last month. Employees are not worried about the brand, product, or customers obviously since they have horrible reviews on Google. I don't know how they don't have horrible reviews on Leafly. I literally walked out of the store the other night because i was finally fed up with it for the last time. I will be telling people I know to avoid here unless they want to feel disrespectful and made to feel stupid when you actually know more about certain things they do!

Came in looking for a good sativa. Helped by Tessa she was very cool and knowledgeable and got me what I needed. Will be back because of her.

This rec store is pretty fun, they have good security measures. cash only with two three dollar charge atms in the lobby. I have visited this store on three occasions, all of which happened to be a Tuesday, which they call top shelf Tuesday. This offers 3.5 gram bags of flower for $40 even of decent strains. store is usually pretty busy, but dosnet take long to get your order. They offer a reward system, which is always a plus. friendly staff, helpful and seem knowladble. would recommend!

As soon as you walk in you are greeted. It's so nice, I wish they didn't move things around as much but other than that it's my go to dispensary. I don't go anywhere else!

Have always been helpful to us thanks!

Good selection and aesthetics. there are a couple budtenders here who are super knowledgeable and helpful, but I've heard the rest give "I don't know" or "I don't really smoke weed" as answers to customers on multiple occasions. Come here if you know what you're looking for.

I really used to like the old staff here.. As an older woman certain flowers are better than others for me but when your speaking to these young bucks who seemed more interested in pushing just one product instead of helping me find a flower that would suite me.... Lost a customer.

So after waiting for ten minutes to be helped (after multiple employees [mostly female] saw me and helped newer customers first), the very kind security guard flagged down someone to help me. The guy who then helped me was quick and efficient but didn't even know what he was doing. When I asked for his opinion on something, he told me he doesn't really smoke weed (?!) Overall this place couldn't handle how busy it was and definitely didn't feel female-friendly. The product selection was decent-ish though.

This place sells me under weighed grams of oil all the time. I got a gram yesterday that i paid 35 for and it weighed .65 and the manager said she cant do anything for me even tho this happens to me everytime i go and the employees are always super rude to me so Im def gonna be driving to Seattle for my oil. Its not worth it to go here and not get what you pay for. I definetly DO NOT recommend the vault.

The Vault is a hands-down awesome rec shop. Everyone that works there is super friendly and if they don't know an answer to one of my questions, they aren't afraid to ask someone else or research it with me right there on the spot. Quality and selection are on point and you can't beat some of their prices ($5 single pre-rolls, $25/g concentrates). Always adding more inventory, so there's always something new to look at whenever I go in there... which is quite often. Extremely conveniently located right off the highway with plently of parking spaces in a safe, monitored lot. Open til midnight on Friday/Saturday and 11pm during the rest of the week, makes it really easy for me to swing thru after work and pick up my goodies for the night. I also have to give a shout out specifically to Nate and Tyler. Those two guys deserve a major pay raise. When my father was in the process of succumbing to his cancer, he decided to try cannabis as both a last-ditch effort to kill the cancer and as end-of-life comfort. Nate and Tyler were the ones who helped me make the decisions about how I should handle it. Both of them bent over backwards, forwards, and sideways for me so I could get my dad the medicine he needed (not a small task because the medical dispensaries had already shut down at the point due to new regulations). There is no doubt in my mind that those two helped my father pass much more comfortably than he ever would have without. So, thank you Nate and Tyler. You guys are angels in disguise.

Place was the best of the two in Lake Stevens now for some reason they stoped putting their thc numbers on the tags you don't know if the weed is 14% or 23% your just standing there not having a clue what you're looking at so if you care about knowing how strong or how not strong your weed is don't waste your time with this place

These people are the nicest most informative you'll find.

Friendly staff but the menu needs to be updated. Just stopped by for some Pineapple Super Silver Haze which is on the menu.... employees said they haven't seen it in stock. I will shop there again and hopefully I can change to a 5 star review.

Love this place. Been to a few others first, at those places I didn't feel welcome or confident in the information I was being given. The Vault however is very welcoming and after an ID check they ask how they can help. When I ask questions, they know the answer or will find it out for me. I'm still trying to find my favorite strain and with my last visit, the guy who helped me, patiently listened to everything I had to say, asked me a few questions then recommended some strains, gave me details and let me choose. I wasn't pressured into buying something either. I've brought two people here that were completely new to legal cannabis and they were very impressed with how they were treated. They didn't feel like they were being annoying even though their questions were extremely basic. ONLY reason atmosphere got a 4 is that the walls are pretty bare. They opened only recently, so I'm sure it'll improve once they get set up more. I'll be coming back again and again! Their products are awesome too with great prices😀

Great knowledgeable staff, steady flow of customers. Even when they are busy I was in and out.

Great service, quality and selection. Love the bud tenders here. Visited them twice. Highly recommend the Acapulco Gold.

Love this place! Pretty much the only place I shop. Great people and a awesome mix of stuff!

Being new to Washington and Cannabis in general I had a lot of questions and the staff is very friendly and knowledgeable. The store is very well organized and the selection is great. I have been back several times and had a great experience each visit. Highly recommended.

Good prices... easy to find... nice selection... great staff... AND no on lingering in the Parking lot like so many places in Everett

very convenient, really cool about me stopping in right before closing time, and budtender gave good strain recommendations, seemed knowledgeable.

Can't rave enough about these guys and gals. Super friendly, excellent service, and knowledgeable. I've shoppwd here a few times and consistently have had the same positive experience. They take the time to help, even when I have alot of questions. Good supply and varieties. So glad we have such an excellent shop here in Lake Stevens.

An absolute favorite. The staff treats each customer like a person, not just some nameless wallet. They take time with each and every person to make sure everyone gets the most out of their purchase.

Great selection and helpful staff. They were having some computer difficulty when we were there, but the staff helped each other speed is on our way with several new recommendations. Can't wait to try them.