Great people who really try to help. They don't always have the products that I want but they try their best to find a substitute. The only complaint I have is that I wish that the inventory matched what Leafy shows on the app.
Didnt have what i ordered and pricing was diffrent than in store. But it is still my favorite around.
Terrible customer service! Taking an hour or more to fulfill online orders is rediculous. I shouldn't have to call every time to see if you got the order. DO BETTER!!!
Great customer service and friendly staff, in and out quickly, many options and has always been one of my favorite weed shops.
They are very professional here. They take the time with you to pick out the right stuff. I won't go anywhere else.
NEVER trust the budtenders to know wtf their doing. Came in here today, bought an eight of blackberry kush strain that was recommended by a budtender. Great. I get home only to find out, he actually didn’t give me the strain specific I asked for. Instead gave me sativa Dominant hybrid. I smoke indica only for a reason, so I gave them a call and let them know. Spoke with a budtender who at the time assumed it was him that helped me out initially. I asked him if it was ok that i won’t be for another couple of hours and he said it was totally fine. I come back to the store only to be told that it’s too late for an exchange and all they can offer is 35% off my next purchase. So basically, I’m out the money I paid for a bag of weed I can’t smoke, and expect me to spend more money to actually get what I already asked for in the first place. I was already anxious to begin with and now this whole ordeal has made it much worst! And all they can say is “well Nate didn’t know.....” how is it my problem if an employee is giving out the wrong info? Why am I the one paying the price for 2 employees mistakes? My advice is double check your product before walking out this store. Incompetent people seem to be running the place.
I’ve been to a few other shops around the area. The Vault is hands down the best. It’s the only place I shop to get my weed. The Staff are super nice and friendly. Always ready to help and answer questions. Best dispo is Washington state.
Placed order online at 8am on a Sunday. 90 minutes later I’m still waiting to get text the order is ready for pickup. I went ahead and went in. First they girl couldn’t find it. I asked person who cashed me out why I hadn’t received text confirming it was ready. “Hmmm, I don’t know. Maybe the person who filled it didn’t hit the button. You could’ve called to confirm.” Really? No apology, no eye contact and downright rude. Clean up your act - your service has been going downhill for the last year. Will think twice about coming back.
if you want your online order to be correct and for the people who give you your order to take accountability for when they do mess up and try to make it right. DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!! There are MUCH better places to spend your money and get as good or better quality product!!!!
*Easy online ordering. *They honor medical card holders with a discount. *Knowledgeable Staff *Great selection of flower *Quick in/out or hang around and ask questions **Remember To Tip The Budtender** Have Shopped Here For A Long Time