The Botanist - Buffalo

Great place. Very knowledgeable and eager to help. Highly recommend.

This is my favorite dispensary in WNY. I feel comfortable there, the staff is kind, the pharmacist is occasionally available to speak with directly, the atmosphere is not triggering.

First time for taking anything including THC, and first dispensary experience. The security guard was a little off putting at first, though I wasn’t expecting one. He was very helpful though, and polite. COVID-19 was the only real issue. It was hard to gauge the service and atmosphere without being able to have a more normal experience. The pharmacists were nice and helpful. They also had a buy one get one deal, I wish I could’ve purchased more. Oh well. Overall great first experience.

This has been interesting! Close by so convenient for me. The pharmacist who helped me decide on product usage was extremely helpful. It is clean and looks inviting , but the process of entering, getting my product and exiting is very confusing and weird.

Great friendly service. Love the products.

Best dispensary in Buffalo

Super friendly, very knowledgeable.

The botanical is the best location. is the first two exits off from the skyway.

Best place in WNY

Every one is absolutely wonderful

Everyone is always friendly and helpful. Quick in and out. Other dispensaries are not so friendly and not so quick. Plus the Botanist has a great variety of items on their menu. I highly recommend!!!!

The staff is so friendly and so helpful! I recommend them to everyone

The staff is always friendly and courteous!

Very clean, friendly and knowledgeable staff.

Very low key laid back Great atmosphere

Amazing place!

First time checking out this place was last week. It's set up for COVID right now, so I didnt get a look inside. They seem to have a good selection available. Front desk was helpful. Whoever I asked a couple questions to over the phone didnt seem overly knowledgable. But mostly, I opened up my matter cartridge yesterday and there was a small leak inside the container (its still usable). I noticed a small chip/crack in the cartridge at the top, and something sounds loose when its shaken just a bit. I'm not sure if that's affecting the draw/flow, but for $75 I'm a bit disappointed. I'll give this place another shot (another cartridge I bought was not damaged), but the first visit was average at best overall unfortunately because of that.

I ABSOLUTELY LOVE the “order online/pickup” service!! It was such an easy process!! My order was promptly filled, and when I arrived to pick up my order, I was only there a few minutes!! Also, on this particular day, they had lost their power due to the storm the night before. When I originally went down that morning, I was greeted at the door by an extremely apologetic association stating he had no idea when they would be up and running. I was so bummed because I honestly did not want to drive to Williamsville... However, early that afternoon, I tried the website one last time before leaving for a long ride to Williamsville /: BUT... the store had since went back online and open for business!! I was so incredibly happy!! Also, they are committed to our community by various clothing and food drives they have going on! Not to mention, this is my second month utilizing this particular service to rely less on traditional medication, and I can absolutely see the difference in myself!! And it would not be possible without the amazing staff they employ! Cannot day enough about this place!!

The staff, location and atmosphere makes this dispensary one of a kind in Buffalo. The pharmacist, Dan takes the time to explain the process and the products on your initial visit. He follows up on your next visit and if you need to see him, he makes time. The attendants are super friendly ! I have been to one other dispensary North of Buffalo once and only once! My go to place is the Botanist!

It was very convenient to order online and pick my medicine up within the hour of the store opening. 100% will be returning and recommend that anyone give this a try.

Great service, very friendly!

I've been coming to this place for months now. The house brand tincture is perfect for my depression. Their overall product selection is great and everyone who works there (securitity guard included) is so friendly, helpful and knowledgeable. Prices are very fair too, probably on the cheap side considering the quality of product.

Very easy with call ahead requests

Lowest prices, and most friendly staff in the area. I gladly drive by the two other dispensaries to go to The Botanist. They always seem happy to answer any questions you may have. If you seen unsure about something they will take the initiative and explain their products without you even having to ask.