I have visited twice and had great experiences. From security to pharmacist entire staff is welcoming and knowledgeable.
We have been going to the Botanist for 3 months now and can’t say enough about how friendly the staff is. The Pharmacist Dan is extremely knowledgeable and helpful, whether it’s the initial consultation or the ongoing monitoring of your progress. The experience has been great!
Best dispensary in WNY. Prices AND quality better than medmen. customer service is also top notch. Beautiful and friendly helpful workers!
They are PROFESSIONAL. They buzz to let you in, check your id card and then let you into the actual store. It's really neat and very earthy feel. They display all the products out front but the actual prescribed meds are in the back. The flow and routine of just getting my meds every 2 weeks is great but the REAL reason I'm writing this review is the fact that my vape cartridge fell on the ground and broke 4 DAYS after I bought it and I went back, explained the situation and brought back the broken product and they immediately replaced it, no questions asked! So nice, so understanding of the customer! Medmen would NEVER replace as simple as they do! Thank you Botanist!
I bought two co2 cartridges from pharmacannis, unfortunately both of them pulled terribly even when i covered the carbs, the clerk mentioned that they had changed their oil to be pure as that was a concern of mine however i purchased two cartridges directly from them just one month ago and they worked fine and were also undiluted, i was able to get a small amount of product out and into one my xl etain carts but a good amount got wasted and at these exorbitant prices you just expect qc to be a priority.
