“I watched in disbelief as the budtender destroyed four flowers trying to get my 3.51 down to 3.50 ARE YOU KIDDING ME?!? If the owner is such a hard ass that his employees are instructed this way i will spend my 200 a week elsewhere where i feel the love!”
Hi Angryhippo and thanks for your comments. This does sound like a very unusual situation that isn't a normal situation for us. It seems like our bud tender was trying to get you to the exact weight so you didn't feel overcharged. We will definitely clarify this with our staff and hopefully it will solve this issue. Thanks!
“Been here a few times and the bud is really hit or miss. Sometimes old and dried out like the last sour diesel i got. Service is not good at all. I always feel rushed and never feel like the selection is anything special. It always feels like they are trying to sell as much as possible regardless of quality. Much better dispensaries in town. ”
Thank you for taking the time to write the review, we appreciate all forms of feedback! The customer experience is always our #1 priority. We are extremely sorry to hear that you have not had the best experience shopping at Tokyo. This is the first time we have had negative feedback on the freshness of our flower. I can assure you that we check & control the humidity of all flower jars on a daily basis. We hope you give us another chance in the future!
“Great little set-up they have got going on! I was visiting from out of town and checked out quite a few of the shops in bend and they are by far one of my favorite. I was super surprised and really happy when i found out my budtender(Mac) was really knowledgeable about terpenes and cannabinoids. Everything he recommended me was awesome and had incredible flavor. We even came back again a couple days later and I had the Mac again as a budtender and he even recognized me and asked how i liked my previous product. Super cool environment. Will definitely be coming back here on my next visit to Bend. Thanks again!:)”