Hello Dreadedlove143. We apologize if you had any bad experience here in our shop. We can assure you our business practices support inclusion and welcome anyone, with any hairstyle. We strive to provide the most competitive pricing in Bend to accommodate all demographics in town. We welcome you back to come in and discuss your issue with management, we would like to make this right.
Ladytriti, We appreciate your feedback. I am sorry to hear that you were unsatisfied with your purchase. We strive to provide quality product at an affordable price, and when I heard you had a poor experience with product purchased from Top Shelf Medicine; I wanted to reach out and make it right. I have a feeling the oil you purchased was Degenerate. I wanted to inform you that we have a money back guarantee with that product. Frank is a new employee at the shop, it is possible he wasn't made aware of such a policy. If you are ever unsatisfied with Degenerate BHO, as long as the majority of the contents are still intact; we will refund your money with a receipt. I want to invite you back into the shop and offer you a discount on your next purchase. I hope this will mitigate any issues you may have in regards to Top Shelf Medicine.