Torches NYC

The scenery of this dispensary was eye candy. Richard was the best, he came to my help right away. Richard was able to answer all our questions quick and thoroughly, he gave me great suggestions and we had a fun but informative convo. Every visit is such a nice experience and thank you again to Richard for helping me out.

Amazing cannabis Dispensary with wonderful staff, whose budtenders carry an extensive knowledge of products, devices, and will lead you in the right direction for your cannabis journey. Shout out to Rich for always helping me choose the right product for any occasion. I highly recommend this dispensary.

Very disappointed! I went to Torches in late June looking for some quality rosin products – gummies and vapes. I was consulting with a sales rep at one of the terminals who was courteous and all but didn’t have a lot of experience as we were scrolling through their products. A fairly senior manager walks by and the sales rep flags him down to get his opinion on a couple of things and to see if he had any ideas to add to the discussion. The guy was clearly very experienced and knowledgeable and he pitched me a product that I was not familiar with – Raw Skins rosin AIOs… I tell him that I generally don’t buy AIOs, I have a good battery that I like and I find a) the quality of AIOs varies unpredictably and b) I never feel like I’m getting the full amount that I’m paying for in AIOs. He says he gets it, but that he knows the founder (s) of Raw Skins personally and swears that this company has such a focus on quality and integrity that he wouldn’t worry about my concerns. He was quite passionate and convincing. So I buy the AIO, as part of a $225 purchase. The turpenes and effects were lovely but about a week later, the AIO/pen stops working – the button stuck in the down position with still plenty of oil left. Recharging it had no impact. But I don’t live in Manhattan, I live in Westchester and I couldn’t make it back there until today. Did they do the right thing? Noooooo, instead they pointed to the fine print on the receipt saying I had only 7 days to return the defective product….no return, no exchange, no store credit – nothing. No quality, no integrity to be found at Torches! Buyer beware.

Went in and saw Rich. Dudes awesome and product knowledgeable is great. Super nice, great assortment and they have a private lounge. + They'll roll your weed for you Thursday and Fridays from 4-7.

I love love this store. Rich was super helpful and they have so many options. They make it so easy to find what you need and they literally have EVERYTHING. I love torches!

Rich was great help. Got me in and out of the store quickly with exactly what I needed for the night.

Heck yes!! Has so much to choose from. Rich helped us and was super nice. Highly recommend coming to torches!!

good deals w a whole vibe in the store. i highly recommend this place

Rich, jeny, and Alexis are amazing and super chill’

Great guy. — Rich

I came here because they advertise stiizy on their website. However, when I got there they stated they don’t sell stiizy because it’s illegal here. So why advertise it? Secondly, I purchased a pack of pre rolls, 2 single pre rolls and one gram of wax. The total was $139. When I go to check out and pay they said my total was $217. I asked why and they said taxes. That’s over $70 in taxes. I went to another dispensary the next day and they charged $2.95 in taxes. This place is an insane rip off. I repeat do not go here when they’re scamming.

Tiny Dispensary, Huge Vibes! This place is a gem tucked right between the park and Grand Central. It’s the smallest, most express setup I’ve ever seen, but wow, they know how to keep it running smoothly! Shoutout to mustache man, assuming the manager. The guy was bending over backwards to make sure everything ran like clockwork. Pre-orders? He had those folks expedited. And if you weren’t sure what you wanted? No worries—made sure you got to a budtender as soon as one was free. It was like watching a symphony of what should’ve been chaos on the street, but staff here conducting it like a pro. The budtenders themselves were incredible too—super friendly, knowledgeable, and spot-on with their recommendations. The energy in this place is unmatched. Great vibes, killer service, and A1 selection.

I guess they’re undergoing renovations right now so I did pickup at the front windows. Super convenient, friendly staff, and great quality stuff. Will be my new preferred location for all my needs. A++

I discovered Polanco Brothers after this site said they carry a specific strain, Sunset Mandarin. A quick call confirmed its availability, and they even set it aside for me. Upon arrival, I was struck by the shop's stunning beauty, exceeding my expectations. The staff, especially Ian, stood out for their exceptional service. His expertise and kindness shone through as he effortlessly assisted multiple customers while maintaining impeccable customer service. My experience was so great, I felt compelled to share this review. For anyone seeking a refined and personalized cannabis shopping experience, I highly recommend visiting Polanco Brothers and ask for Ian!

Place is beautiful and operation is run well, just left dismayed by the Oz of Blue dream I bought here Tuesday, all tiny buds loaded with leaf and tiny stems. Def the bottom of the batch as it was gone off the menu as soon as I left….i was very disappointed when I got home and opened it