77 Reviews of Treehouse - Santa Cruz
4.7
Quality
4.9
Service
4.7
Atmosphere
November 27, 2020
Paul, Trey, and Adrian, thank you for all your help on making my first visit a positive one ❤️ your products and customer service are def Top Shelf. I will be returning for my medical needs 🌼
April 18, 2020
Shelby was very helpful. He knew what I was asking for after talking with about my needs.
September 2, 2019
Incredibly helpful and knowledgeable staff! Be prepared for some possible waiting, as you get your own personal budtender to assist you - it’s worth it! Very care and community oriented. Still ready for party time too, if that’s the mission. Great pricing, great selection, fantastic service! Oh, and if you’re in a hurry, you can order pick up ahead online! 😍
August 6, 2018
This was a great surprise for my hubby and I. Traveling from Oregon, we wanted to pick up a nice sativa vape while visiting the area, and check out what the local dispensary scene was like. What a lovely, welcoming space TreeHouse provides. The moment we walked in, we where in awe. The vibe is warm and friendly (almost cozy) and the staff is truly welcoming.
Our tender, Justin, guided us to the Pax Era cartridges we where looking for, but they where out of the battery thingies need. So he introduced us to a new one we have not heard of, the Maverick, by Spliffin. A nicely designed disposable vape pen, perfect for a week in California. And since it is a lower cost than an Era, it proves the staff are there to help you get what you want, and not upsell ya. 😉
We chose the Tangie based on Justin's suggestion and us wanting a non chemical taste. Taste is one of the reasons we like the Era's so much (damn they taste good!)
Boy Justin is the man! When we got a chance to chill and take a nice hit that night, the flavor is really good, and the effects are even better. I took a nice big hit, and I'm mentally stimulated, but body is very relaxed. Just what i want in my high.
If you're looking for a cool place to check out, and get some great cannabis, go check out TreeHouse. It really is a beautiful, well decorated space. And the staff is, well, really good people you want to become friends with.
To put this review to scale, I've used Leafly for a few years now, and I have never been compelled to write a review on a dispensary until today. hanks Justin and TreeHouse for such a great suggestion and experience!
Dispensary response:
Greetings Oregonians! It's awesome to hear how much you enjoyed the aesthetics of our shop. We choose to fill our walls and space with a diverse collection of art works and shrubbery / plants to both reinstill a feeling of community and also highlight the many talented artists based here locally in Santa Cruz.
January 23, 2019
July 30, 2019
Excellent service and selection! Definitely a return customer. Alex, the bud tender, provided a superior experience for me, as did the rest of the staff. They were all super helpful. Thx!
September 29, 2019
Evan is the BEST, great quality of flower.
July 5, 2019
Worst experience ever. The people are rude. There is no line so their are people breathing down your neck while you make your selection. I got home with my medicine and discovered it was over half stems. I called them to make it right and they said, "you get what you pay for". I thought that was an interesting thing to say about your own product. I would bet any positive review you read about this heap of dung that calls itself a dispensary was written by the owners. Don't go there unless you want really crappy bud.
December 12, 2018
This is my favorite dispensary! At first I was new to the whole seen & I let them know and they’ve been so helpful ever since! They make you comfortable and are super patient with you as well. The staff & bud tenders are main reason I come back. I instantly felt like a regular by the 5th visit. The goodbye as you leave makes you want to come back in itself.
Coming back for sure!
Dispensary response:
We appreciate the love! At TreeHouse our employees always strive to help new customers and patients feel comfortable and confident to the whole dispensary experience. We know it can be overwhelming to some!
January 22, 2019
August 7, 2019
A very nice store. We were passing through town, my wife needed CBD for her internal condition. You had what she needed. Thanks
May 1, 2019
I love treehouse! Everyone is extremely efficient, the tree is good quality and theirs always a good variety. Cheef was my employee. Theres usually 3 employees at the counters. Anyways Cheef heard I had come in to celebrate my birthday and hooked me up with a beautiful free T shirt and pre roll! Definitely going to keep coming back, great service, great prices, great tree!
December 30, 2018
Horrible service, never left a bed review for anyone except now. These people deserve it. Made my order and was told it would be delivered in 10 minutes. Called after 30 minutes and was told they were on their way. Called an hour later only to be told that they weren't going to make the delivery. Disrespect at it best. Not only did they end up waisting 2 hours of my time but they were rude and unhelpful, only to cop out and tell me I was getting hostile and that they could no longer help me. I am left frustrated and lost 2 hour with family and friends. With no legitimate reason to not provide services at my expense, I have to say I would not recommend anyone to these people. Bad business period.
Dispensary response:
We apologize for the inconvenience and have seen your same negative review on our other business platforms as well. Our delivery servers were down that day and many people weren't able to receive their products too. We have of course resolved this issue since then and will not be struggling with deliveries from this point on.
June 10, 2019
April 15, 2018
By far one of the best dispensary’s I’ve been to. Really helpful and quick. I would definitely recommend coming here.
April 12, 2018
very friendly and helpful employers..... thank you for the great service.... it was my first time in a shop like this and I got the best experience ever... see you again
April 19, 2018
Best dispensary in N county! I bring all my family and friends here for their 1st time. Always a great selection of $5/grams.
Dispensary response:
We hope they enjoyed their shopping experience as much as you did.
Check out our leafly deals and Instagram page for even more great specials!
January 23, 2019
November 25, 2017
I live about 30 miles away, but always come here for my medicinal needs. The staff is friendly, welcome, and above all else extremely knowledgeable. They were willing to answer all my questions and suggests products to fulfill my medical needs. Product selection is vast and high quality.
Dispensary response:
Happy to hear you make the trek to come see us at TreeHouse! We know it's well worth it though given our attention to detail in answering any questions you may have regarding a product. We hope to see you again!
January 23, 2019
October 24, 2017
Nice location with a small but effective shop. Quick service and super friendly, I met Emily the other day and she helped me out perfectly easy and did not seem at all bothered by my many questions for my first visit.
December 13, 2017
The atmosphere is very laid back and the budtenders are helpful and almost always friendly. They’re expanding soon, so it seems small now, but they’ll be getting a bigger location soon. Even when it’s busy, the budtenders take their time helping you out. They have pretty good deals if you check their calendar and a 15% student discount.
Dispensary response:
Yes! We'll treat you like family and always mention any deals that could apply to your purchase -
whether you're a student, veteran, medical patient, senior citizen, or first-time patient.
January 23, 2019
July 20, 2017
My first time ever walking into dispensary and I've got to say that this place really put me at ease. The warm atmosphere, the staff, and the product selection were all on point.
The waiting room is a bit...idk. However, my discomfort was probably due to a long day at work and just being in an "off" mood.
To say that I walked out with a smile on my face would be an understatement.
In all I strongly recommend this place.
Dispensary response:
Thank you for your kind review! So glad we were able to put your mind at ease at the end of the day. Let us know if we can do anything to improve your experience in our lobby. Our front desk receptionists are super friendly and usually open to chat as long as they aren't helping another member. We hope to see you again soon!
July 20, 2017
December 18, 2017
So friendly and welcoming. My budtender was so helpful and informative, I felt very well taken care of. They have a cool new rewards program and everyone had positive energy. I will be returning
Dispensary response:
The rewards program IS awesome, isn't it? A great way to save BIG $$$ on all products! Our budtenders share a passion for cannabis and helping all of our loyal customers and patients find exactly what they're looking for.
January 23, 2019
July 21, 2017
Really knowledgable staff and awesome deals!
August 27, 2017
Best dispensary in Santa Cruz by far, and they have a wonderful bud tender named Zuly
May 7, 2017
I sort of happened upon the place by accident and I've only been to a few others dispensaries, but The Cookie Co. 831 is likely my fave in the SC area. They've had some of the best supply I've seen, and seem to be quite well connected.
I dig that they have online ordering available because I medicate for anxiety, and the only way it'd be better is some kind of express checkout, but otherwise the staff is super friendly from the moment you walk in the door. The budtenders are knowledgeable and they go above and beyond to make sure you walk out with quality product.
If I had one other suggestion it'd maybe be a little bit quieter waiting area, but otherwise I like the place a lot and intend on coming back a lot! lol
Dispensary response:
Thank you for the kind review! We're so glad you found us and became a regular member. Online ordering definitely streamlines the process of getting your medication, and we actually do have an express lane for our Online Order members! We stagger the online and in-store members in our queue, so just let the receptionist know when you check in and you'll be sent in after the next In-Store Order. We look forward to seeing you on your next visit, and will be sure to take your quieter lobby suggestion into consideration.
May 9, 2017
June 27, 2017
While I'm not a heavy cannabis consumer myself, the staff here was really helpful with finding something that best suited me. They also have some really sweet deals every time you go in which is always a huge plus for me.
Dispensary response:
Thanks for the awesome review! We're glad to hear that you had great experience with our team at The Cookie Co. 831. We work hard to bring you the best quality bud available. We hope the flower you chose has worked out for you. Check us out again soon!
June 28, 2017
June 22, 2017
I really enjoyed the location. The service was fabulous. This was my first time coming here and it came highly recommended and I can see why! I got a cartirigde and a disposibale and they came with a great deal!. I am very pleased with my experience.
Dispensary response:
Thanks for the review! We're super glad you enjoyed your first visit and we hope that you come by to see us again!
July 5, 2017