Trulieve - Lady Lake

Very nice place, personable staff, and very informative! Zach is the best, he takes the time to explain and very knowledgeable !!!! We ❤️ Zach!

Friendly and helpful staff.

As a new client I felt very comfortable with Andrew as he explained everything and answered all my questions. It was a good experience. Thanks Andrew

😍the best

I would strongly recommend trulieve lady lake

It was very nice

It was a pleasant experience all the way around. They take care of you one at a time and really take their time explaining as much as they can. And everyone was so nice and helpful.

Not my usual dispensary, but Andy was super helpful and patient. Thanks!

Always in and out i cant give all the thanks to just one everyone there is amazing

Excellent location

I give it 20 Stars because the service is awesome very knowledgeable on their products, and yes I would highly recommend this place ,even if you order online or go to the store their are so friendly and answer all your questions that's what he called a awesome kind of business because they care about the people Like Us a proud to be a medical marijuana patient, thank you trulieve,

Outstanding service, they take time to explain and answer all of your questions. This is a good group of people. Please keep up the outstanding job. Thank Tim

I am confused as to how this Trulieve location has such a high rating here on Leafly. Perhaps reviews are monitored and unfavorable ones deleted? One can only guess. I visited this facility (The Villages/Lady Lake, FL) today as a nurse hoping to gain information about the MMTC, not a patient, and identified myself as such. I have visited all the dispensaries within 40 miles of my community in hopes of helping patients navigate the MM system. First, there was absolutely no parking, which I initially thought might be a good thing. However, there were patients lined out the door and inside, every seat was taken, standing room only, and patients were packed in the extremely small waiting room like sardines. I could see no accommodation for patient privacy. The room was very hot despite it being a seasonable cooler day outside. I found the staff to be less than welcoming, rude in fact, and they received my request for information as a grand imposition. The three staff members present were unkempt (being kind here) and in dire need of education on professional appearance and workplace etiquette. You can understand if one employee woke up late and was lacking in his/her attention to their personal hygiene but all three? I asked for the manager’s business card and was told there was none and was given a first name only for the manager with great reluctance. I asked if they had any information I might have to pass along to my patients and was given one brochure and told “that’s all we have”. I asked a couple of questions but soon learned these employees had no interest in either talking to me or representing their company or products favorably. I could really go on but suffice it to say that I would and will never refer my patients to this location, and would be hesitant to refer to Trulieve in general. My visits to every other MMTC in my area were extremely well received and informational. The establishments were clean, environments welcoming, patients were happy and appreciated and the employees were clean, dressed appropriately, and well educated in their product menus and offerings. This place was ... not that. I’ve since learned that Trulieve is apparently more “affordable” for patients than their competitors? Well in my humble opinion after what I experienced today, you don’t always get what you pay for. Go elsewhere. There are great “deals” to be had on quality products and cannabis medicine at many other MMTCs in Florida. Thank you for the opportunity to review and recount my experience.

Bobby was awesome friendly and fast

Could use a bigger waiting room the band the time frame needs to be corrected I understand you're working on this it's going to take a little bit of time this is all new to Florida I have no problem staff were great products are great and I look forward to going down there soon to re-up on my products thank you in advance Dean weeks

Man I just signed in and this is my first provider so I am learning

Staff was excellent.Andy was knowledgeable and helpful.Waiting area is small but the staff moves you through quickly.They listen and advise.

Love this place. The staff is very nice and knowledgable.

Product very good, in store service very good, online ordering and scheduling a delivery- Absolutely the worst I have ever experienced in any situation, let alone meds needed for my cancer and pain!!!!

great location

If you need to social distance- don’t come here! If you expect customer service -Wrong place . Products are fine but takes 3 hours to be served lol it’s a joke always 100% of the time this place is a joke

I walked in to make my purchased on a Sunday afternoon. I initially expected it to be busy, but it was actually less than a 5 minute wait. I had the opportunity to work with Tylor and he was all over it. He made great recommendations and also took the time to explain the new dispensable calculations. Thanks again Tylor. I would say just the overall experience at this location with their team has been better than the other surrounding locations.

Trulieve Lady Lake staff are so friendly and knowledgeable. The young man that helped me today had Excellent Customer Service Skills, his name was Tylor. I had Zero wait time, in and out in less than 5 minutes.

Great people, so informative and nice.