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Logo for Trulieve - Lady Lake
DISPENSARY
MEDICAL

Trulieve - Lady Lake

Lady Lake, FL
4.4(119)
763.9 miles away
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Ratings and reviews of Trulieve - Lady Lake

4.4
(119 reviews)
4.6
Quality
4.4
Service
4.3
Atmosphere
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Reviews 49-72 of 119
March 23, 2019
2........a

Korey is an exceptional consultant.... Very helpful and patient.

Dispensary response:
Excellent! Thanks for the feedback!
March 26, 2019
February 17, 2018
Q........Y

If I have to wait 30+ minutes then you should at least put a good show on to pass the time. Otherwise its an awkward lobby of timidly waiting "patients" trying to surf there phones in distraction. Doesn't sound all that fun in a place where I go to get my smiles. Otherwise your TruClear, as you call it; Or as I call it, the only Rx product worth buying. Your stocking of 9lb hammer is horrible. The only Incida you have in concentrate and I can never get it on a regular basis. Not only that but you have the Tru Pod in stock of the 9lb which is the same stuff. So are you intentionally trying my wallet? Or do you just not know how to manage the demand in a effective manor? If I am honest Trulieve is the only place I go anymore. Doesn't mean they don't have huge room for improvement. As a business they act more like a porn store then a doctors office. The only difference is I can't peek any goods till I sit in the time out room. What gives? Should I feel like I'm waiting to hear test results while waiting in your waiting area? As for your product: Its got good concentrates. The selection could be vastly better. I get one Indica to choose from. That is if I want to spend my money wisely. This specific location has OK, but limited parking. The people are very friendly. Even allow for familiarity. Some businesses restrict that aspect. Cool to not see that gone. Otherwise don't put on that growing informational on a loop. Who wants to watch an informational without any words in a short loop for 30+ minutes?

5 people found this helpful
Dispensary response:
We are very sorry to hear that your experience with Trulieve was less than ideal, please contact our customer service line at 844-878-5438 for further assistance.
February 27, 2018
November 24, 2018
s........6

i have my medications delivered todd you are way to cool polite concerned and helpful always a pleasure ..... as far as the rest of truelive group over the phone or in the lady lake fl office THANK YOU FOR BEING ON A SCALE OF 1 ---- 10 I GIVE YOU A 15'''''

Dispensary response:
Thanks for the 15 Skully! We will make sure to keep it up for you.
December 31, 2018
December 26, 2018
P........9

Usually quick service. Online ordering with pick up are in and out quickly. Friendly, caring staff.

Dispensary response:
Thanks for taking the time to leave a positive review!
December 31, 2018
February 7, 2019
f........e

Knowledgeable friendly staff

Dispensary response:
Thanks!
February 22, 2019
January 7, 2019
r........r

Korey was very helpful!!! You need to get more comfortable seating for room 2

Dispensary response:
Thanks for the feedback!
January 10, 2019
July 23, 2018
L........5

I give it 20 Stars because the service is awesome very knowledgeable on their products, and yes I would highly recommend this place ,even if you order online or go to the store their are so friendly and answer all your questions that's what he called a awesome kind of business because they care about the people Like Us a proud to be a medical marijuana patient, thank you trulieve,

2 people found this helpful
Dispensary response:
Thank you, Laureen. It means a lot to us that we make you feel this way. We appreciate your feedback and hope to see you soon.
December 31, 2018
October 31, 2017
F........i

I recently received my medical marijuana card to treat chronic major depression, and anxiety. Needless to say after years of failed pharmaceuticals, not only was I a little hesitant to try medical marijuana, but I was also quite nervous just thinking about how I would go about picking it up. I was completely wrong to be nervous. The staff at this location are incredible. The gentleman who helped me was incredibly patient while he answered all of my nit-picky questions, and he did it with what seemed like a genuine smile. The staff really want to help you find the treatment that works best for you. Though I have not personally tried the delivery service yet, I do appreciate that it is offered.

7 people found this helpful
Dispensary response:
Thank you so much for an excellent review, and we are very glad to hear that you no longer feel nervous about medical cannabis.
November 3, 2017
November 29, 2018
L........9

The best in Florida!!

Dispensary response:
Awesome to hear, Lisa!
December 31, 2018
January 18, 2019
s........3

Good location.

December 6, 2018
D........0

perfect

September 7, 2018
q........2

the staff at the lady lake location were very nice and helpful, from the moment I walked in the door I felt welcomed. Chris greeted me as soon as i walked in, and Braden helped me get the right products, very informative! In a world where there is little to no customer service left, this place outshines them all! Great job Guys!

Dispensary response:
We are very happy to hear that! We strive for excellent customer service. See you soon!
December 31, 2018
February 22, 2018
D........e

You need something different on the TV. Plus you need a bigger selection to choose from. Kinda expensive too!

5 people found this helpful
Dispensary response:
Thank you for reviewing our dispensary! Please contact our customer service line at 844-878-5438.
February 27, 2018
June 20, 2018
M........y

Not my usual dispensary, but Andy was super helpful and patient. Thanks!

2 people found this helpful
August 29, 2018
S........e

Excellent service friendly,professional,knowledgeable staff. 1st time going I was unsure what to purchase but the wonderful staff helped a great deal making the experience Easy. Thanks to Chris,at check-in, for easing my confusion.******

Dispensary response:
Thanks for leaving that positive feedback!
December 31, 2018
August 24, 2018
M........s

Jeremy was extremely helpful to this newbee, who is trying to get rid of oxy. It was very busy at the time I was there, however business was handled in a timely manner. Much quicker than I had anticipated.

Dispensary response:
We are glad that you had such a great experience with us! We hope to see you soon.
December 31, 2018
June 30, 2018
M........1

Always in and out i cant give all the thanks to just one everyone there is amazing

2 people found this helpful
Dispensary response:
You're amazing too Miganjr! Thanks for being a Truliever!
December 31, 2018
August 5, 2018
J........e

Love this place. The staff is very nice and knowledgable.

1 person found this helpful
Dispensary response:
Thanks for that great feedback!
December 31, 2018
September 18, 2018
R........o

staff are friendly and helpful

Dispensary response:
Thanks for being a Truliever!
December 31, 2018
May 24, 2018
d........y

Very pleasant location, staff, and professional interior. At 76 years of age, my first (Noberto) and second (Phillip) visits were stress-free, all questions answered in a friendly way (not just a textbook answer. Appreciate very much the service (and smiles).... I will be back, and will spread the news.

1 person found this helpful
Dispensary response:
That is awesome to hear! Thanks for being a Truliever!
December 31, 2018
December 14, 2017
R........1

Not happy with the whole Florida medical cannibis law as compared to michigan where i have been a med. cannibis patient since 2010. With that being said I found the product to be extremely pure in concentration at trulieve and found the staff to be very friendly. I was also impressed to find my consultant Andrew to be surprisingly educated in the field of medical cannabis considering Florida to be in a state still in its medical marijuana infancy. All around I would strongly recommend trulieve lady lake with my years of experience in this field.

4 people found this helpful
Dispensary response:
Thank you for the review! We are looking forward to the changes coming to the state of Florida, and fully back our patients every step of the way.
December 17, 2017
May 20, 2018
O........l

This was my first time to a dispensary. I'm 75 and wasn't sure what I really wanted. They allowed my son to come with me, altho it was a one time exception. I really appreciated that ! Very friendly personnel and very well organized.

1 person found this helpful
Dispensary response:
We are glad to hear that you had a good experience with us. Also the MMU has started allowing signed in visitors in the showroom with patients. Call us if you want more information!
December 31, 2018
June 8, 2018
R........5

Very professional and helpful. Phillip put me at ease and took his time. He answered all my questions. Rock Star!

1 person found this helpful
Dispensary response:
You're a Rockstar Razorback! Thanks for being a Truliever!
December 31, 2018
June 7, 2018
T........i

The people who work their are very friendly and helpful. Their waiting room is a bit small but they did add more comfy chairs. I have never had an issue.

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