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Logo for Trulieve - Lady Lake
DISPENSARY
MEDICAL

Trulieve - Lady Lake

Lady Lake, FL
4.4(119)
763.9 miles away
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Ratings and reviews of Trulieve - Lady Lake

4.4
(119 reviews)
4.6
Quality
4.4
Service
4.3
Atmosphere
write a review
Reviews 73-96 of 119
March 24, 2018
C........9

Parking is hard to find. They where great with service and very help full.

3 people found this helpful
Dispensary response:
Thank you!
March 26, 2018
May 26, 2018
p........7

Staff was excellent.Andy was knowledgeable and helpful.Waiting area is small but the staff moves you through quickly.They listen and advise.

1 person found this helpful
Dispensary response:
We are happy to hear that you had a good experience at this location!
December 31, 2018
January 16, 2018
W........3

Great but wish you had one in Citrus County. I use the delivery service and it is terrific, but I'd love to get in to the dispensary and browse!

4 people found this helpful
Dispensary response:
Thank you for the review! Always keep your eyes on our facebook page for Trulieve location announcements.
January 26, 2018
May 28, 2018
R........8

Philip helped with our son very helpful.5 stars for Philip and the location.

1 person found this helpful
Dispensary response:
We want to provide the best customer service possible to all of our patients!
December 31, 2018
May 26, 2018
J........i

Phillip did a very good job.

1 person found this helpful
Dispensary response:
Awesome! Thank you!
December 31, 2018
March 7, 2018
c........e

This is a nice place but it seems they never have the products that I need!! There aren’t but a couple with a hundred or so miles from me so I am limited and it is frustrating

3 people found this helpful
Dispensary response:
We do apologize for any stock issues that you may be experiencing, we are working very hard to meet the demand in the state of Florida at this time. It is only a matter of time before we will be able to sufficiently supply patients without running out of products. If there are any alternative products or anything we can do please contact our customer service line at 844-878-5438. Thank you for reviewing our dispensary.
March 22, 2018
April 25, 2018
c........0

I just want to say thank you too everyone at Trulieve - Lady Lake. Who helped me through the ordering process to final delivery, everyone was very knowledgeable and helpful. Thanks to Todd and Charlie they gave me a lot of great information, so glad they told me about Leafly.com so much great information.

Dispensary response:
Thank you for taking the time to leave that awesome feedback!
December 31, 2018
June 17, 2018
r........g

Helpful staff. Pleasant experience. Variety of product.

Dispensary response:
Thanks for the awesome feedback!
December 31, 2018
May 15, 2018
e........n

Always receive great customer service from this location. Quality products. You get what you pay for. Today purchased GG in vape and banana kush in concentrate.

Dispensary response:
We are glad you love the products. We hope to see you again soon!
December 31, 2018
April 29, 2018
B........e

Absolutely love ! Staff is awesome!

1 person found this helpful
Dispensary response:
We love you too Blondy!
December 31, 2018
November 26, 2017
T........n

I was running very late (aprox 3 minutes to closing) and they didn't give me any attitude about it. I got so lost coming from Kissimmee (GPS was taking me to the wrong place) so I was grateful for that. This location had what I needed, last minute, all smiles. Very cool cats! Thanks (Receipt: Nov 25, 2017 05:14 pm) incase a manager wants to see who was working at that time, and thank them for a pleasant experience. The quality of product is fine.

2 people found this helpful
Dispensary response:
Thank you for an excellent review!
December 6, 2017
February 25, 2018
j........5

Very nice place, personable staff, and very informative! Zach is the best, he takes the time to explain and very knowledgeable !!!! We ❤️ Zach!

2 people found this helpful
Dispensary response:
Thank you for reviewing!
February 27, 2018
October 27, 2017
j........k

Clean, professional facility with a friendly and helpful staff. I am very satisfied with all aspects of Trulieve Lady Lake.

5 people found this helpful
Dispensary response:
Thank you for taking the time to review our page!
October 29, 2017
April 26, 2018
m........3

The service was quick, friendly and very knowledgeable. I was also very happy with the quality of the product. I look forward to shopping there again. Thank you Trulieve!

Dispensary response:
Thank you! and we look forward to seeing you again!
December 31, 2018
December 3, 2017
Z........u

This place is great! The staff is always a pleasure to work with and always do whatever they can to make sure you're getting the best experience. Love the new strain options as well! This company is always listening and on top of the latest industry policy changes and news.

3 people found this helpful
Dispensary response:
Thank you!
December 6, 2017
April 28, 2018
R........8

Very nice office, and the staff was professional, and explained the hows and whats of everything, thank you. I feel much better.

Dispensary response:
Our main goal is to make you feel better!
December 31, 2018
April 15, 2018
r........y

Product very good, in store service very good, online ordering and scheduling a delivery- Absolutely the worst I have ever experienced in any situation, let alone meds needed for my cancer and pain!!!!

1 person found this helpful
Dispensary response:
We are very sorry to hear that your experience with Trulieve was not ideal. Please contact us at 844-878-5438 Ext:7
April 17, 2018
October 31, 2017
e........1

I was disappointed to find there was no privacy during discussions of product and uses as related to my needs. Another salesperson was working with another customer--standing next to me while I was trying to ask questions and discreetly share my needs. I am a medical patient and found the overall-granted, my first-experience quite disturbing.

4 people found this helpful
Dispensary response:
I do apologize for your unpleasent experience, our consultants will provide you with a private meetin in one of our discreet consultation room supon request. Please do contact the call center for more information at 844-878-5438. Thank you for the review.
November 3, 2017
January 29, 2018
v........3

I would strongly recommend trulieve lady lake

2 people found this helpful
Dispensary response:
Thank you!
February 5, 2018
December 14, 2017
H........8

The shop is bright and clean. Being a first time customer, Andrew was very informative and answered all questions.

3 people found this helpful
Dispensary response:
Thank you!
December 17, 2017
December 9, 2017
j........d

Friendly and helpful staff from the moment I walked in to the time I walked out. From when they called my name walking through the door to main room BLAKE who was the staff member went over every question. BLAKE was very professional, courteous and had lots of time to give me without rushing at all. Great experience and would definitely recommend.

2 people found this helpful
Dispensary response:
Thank you for an excellent review We look forward to continued service.
December 17, 2017
May 1, 2018
s........B

very helpful staff. very cleans store. product has been very beneficial for my chronic, joint and shoulder pain. THANK YOU!!!!!

1 person found this helpful
Dispensary response:
Thank you! Glad to see you're a Truliever!
December 31, 2018
April 12, 2018
J........P

Great service, clean environment, timely in and out. Very knowledgeable staff. Had a great experience!

Dispensary response:
Very glad to hear!
April 17, 2018
March 12, 2018
O........L

Ben and Todd are the best. The guys took some time to explain and show me how to use the item as well as educate me on the product.

Dispensary response:
Very glad to hear! Thank you!
March 22, 2018
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