July 2, 2022
The staff are nice enough … but if you go to this location, wear sunscreen, bring plenty of water and a parasol because it’s very likely you will be standing in the blazing sun for an hour. It’s the pits.
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April 9, 2021
First time patient and customer. Great experience and staff. Thank you!
March 11, 2021
Employees were beyond rude
February 6, 2021
Dope employees and after trying several items I figured out what I like most and its always a hit!
December 21, 2020
This place is amazing! I’ve been here twice now and the atmosphere is awesome! The employees and the customers are great! Who knew standing outside in line could be so fun! (I’m being dead serious!) Today was my birthday and the security guards and staff made me feel extra special. Char was my bud tender and I had a very pleasant experience with her. She even noticed an error on my pricing from a previous purchase and instructed me on how to get it fixed. I would absolutely recommend the Homewood Windy City to everyone and I will be back! Thank you Windy City!
December 9, 2020
After going here for about 3 years, recreational has addded hostile security and unmasked employees approaching cars for IDs. Worst was when their guard, Delwin Gadlen made a false police report and they banned me because I told the guard he should be wearing a mask. HPD made it go away, prob b/c Delwin was 5 days away from his CPD promotion to Field Training Officer. No response from Windy City after multiple emails and messages via Facebook. No investigation by Homewood Police of a hostile, threatening armed guard on multiple cameras that called in a false 9–1-1.
September 19, 2020
Pre-Ordering means nothing. Walk ups get to crowd the lines, while anyone who pre-ordered gets to stand in line with them. Had a reservation for 6-7, got there at 6:30, had a line passed the building, MOST OF WHICH WERE WALK UPS. Told everyone it didnt matter if you pre ordered or not if you dont get in by 7 too bad. Stood in line for 20 min to be told "go home" Very disrespectful to anyone who took time and put in a pre order. They shouldn't let walk ups come that late, let alone let them in before the pre orders. WHATS THE POINT OF PRE ORDERING IF IT MEANS NOTHING!!!!! FIX THIS
September 13, 2020
Very friendly and caring
Customer service was fast for being my first time shopping and did not pre-order online overall was very satisfied
August 3, 2020
the people here are great and very knowledgeable just wish they kept more flower & concentrates on the rec menu.
July 7, 2020
I'd been checking the online menu constantly, as well as calling and emailing to find out when flower would be available. Was told to check the online menu for availability. Seems like they almost never have any! I eventually got tired of waiting and broke down to buy 2 vape pens. When I got there I paid for the vapes. Right after they brought my order out an employee said "We just got flower." I immediately tried to exchange since I'd never left their sight --they wouldn't let me! An employee there also gave me the contradictory message to DRIVE TO THE DISPENSARY TO CHECK ON SUPPLY/AVAILABILITY instead of going by the online menu...WTF! Also had a very unsatisfactory call with one of their managers. Immediately switched dispensaries! I'll never spend my money there again!
June 16, 2020
i've got a go-to when i'm on my way in to the city! i'm a happy camper. great friendly staff and all around good experience. AND their exit is the most uncomplicated door i've encountered in any dispensary in the great US of A!
No pretentious hipster kids to make a person feel not cool for not calling bud "flower".. jeez.
April 30, 2020
Never been
April 25, 2020
great experience, friendly workers, good product. the wait isn't long at all, they are pretty efficient.
March 18, 2020
People are very helpful and friendly!!
March 12, 2020
I have been a customer since they opened 4 years ago. Management and staff were knowledgeable, courteous and kind. I was on a first named basis.
After recreational the customer experience has deteriorated dramatically. While some familiar faces remain, most of the new staff and security have deplorable social skills. Specials are gone (I get it...). Not once this year have I come out with my choice of meds. Menus are not updated, it might make more sense to list what you actually have available 😉
February 23, 2020
I used to like this dispensary very much but since recreational legalization it has gone from a lovely experience to absolutely terrible. The problem mostly lies with the horrendous security staff. They are wildly unprofessional and unpleasant. Barking orders to customers parking or waiting in line and ridiculously rude overall. I was particularly disturbed by the guy in the parking lot that kept flashing his firearm for no reason. The customers were all courteous and behaving well. I cannot believe how bad the experience is now. Certainly they can afford to hire PROFESSIONAL and courteous security. I am actively searching for another source. VERY disappointing.
February 17, 2020
First time visit.
February 17, 2020
I love this location and it’s staff. They’re great!
January 26, 2020
Loved my experience.
January 18, 2020
Sold me a broken vape and won't give my money back or exchange
January 13, 2020
Literally have made it here 3 times to be told recreational sales are done whenever they decide, basically. This honestly is a joke.
January 4, 2020
This place was awesome. Understandably long line but they were doing the best they could. Unfortunately I was limited to what I was able to purchase I would shop here again.
January 1, 2020
A whole new experience in medical help or pain or anxiety
December 28, 2019
DO NOT GO HERE!!!!!
THIS DISPENSARY DOES NOT ALLOW YOU TO BUY MORE THAN 7 GRAMS OF FLOWER IN 1 DAY EVEN IF YOU HAVE AVAILABLE UNITS. THIS PECULIAR POLICY IS INCREDIBLY INCONVENIENT. AVOID AT ALL COSTS!!!!
I have never seen any other dispensary with this incredibly inconvenient policy EXCEPT AT OTHER “WINDY CITY CANNABIS” LOCATIONS. At every other dispensary I have been to (MedMen, Verilife, etc.), if you have available units, you can buy whatever you want. NOT HERE THOUGH.
I thought maybe this weird policy was just at the Windy City Cannabis Posen location, but I called and confirmed this policy also exists here as well as at the Windy City Cannabis Worth location too. I AM 100% NOT COMING TO ANYMORE WINDY CITY CANNABIS LOCATIONS ANYMORE.
