Pre-Ordering means nothing. Walk ups get to crowd the lines, while anyone who pre-ordered gets to stand in line with them. Had a reservation for 6-7, got there at 6:30, had a line passed the building, MOST OF WHICH WERE WALK UPS. Told everyone it didnt matter if you pre ordered or not if you dont get in by 7 too bad. Stood in line for 20 min to be told "go home" Very disrespectful to anyone who took time and put in a pre order. They shouldn't let walk ups come that late, let alone let them in before the pre orders. WHATS THE POINT OF PRE ORDERING IF IT MEANS NOTHING!!!!! FIX THIS
84 customer reviews
I'd been checking the online menu constantly, as well as calling and emailing to find out when flower would be available. Was told to check the online menu for availability. Seems like they almost never have any! I eventually got tired of waiting and broke down to buy 2 vape pens. When I got there I paid for the vapes. Right after they brought my order out an employee said "We just got flower." I immediately tried to exchange since I'd never left their sight --they wouldn't let me! An employee there also gave me the contradictory message to DRIVE TO THE DISPENSARY TO CHECK ON SUPPLY/AVAILABILITY instead of going by the online menu...WTF! Also had a very unsatisfactory call with one of their managers. Immediately switched dispensaries! I'll never spend my money there again!
i've got a go-to when i'm on my way in to the city! i'm a happy camper. great friendly staff and all around good experience. AND their exit is the most uncomplicated door i've encountered in any dispensary in the great US of A! No pretentious hipster kids to make a person feel not cool for not calling bud "flower".. jeez.
I have been a customer since they opened 4 years ago. Management and staff were knowledgeable, courteous and kind. I was on a first named basis. After recreational the customer experience has deteriorated dramatically. While some familiar faces remain, most of the new staff and security have deplorable social skills. Specials are gone (I get it...). Not once this year have I come out with my choice of meds. Menus are not updated, it might make more sense to list what you actually have available 😉
I used to like this dispensary very much but since recreational legalization it has gone from a lovely experience to absolutely terrible. The problem mostly lies with the horrendous security staff. They are wildly unprofessional and unpleasant. Barking orders to customers parking or waiting in line and ridiculously rude overall. I was particularly disturbed by the guy in the parking lot that kept flashing his firearm for no reason. The customers were all courteous and behaving well. I cannot believe how bad the experience is now. Certainly they can afford to hire PROFESSIONAL and courteous security. I am actively searching for another source. VERY disappointing.