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Logo for YiLo Superstore - Thunderbird (Med/Rec)
DISPENSARY
MEDICAL & RECREATIONAL

YiLo Superstore - Thunderbird (Med/Rec)

Phoenix, AZ
4.5(2,074)
1661.9 miles away
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This profile either has not been claimed by the business owner or is not currently active on Leafly. All contents and information (including business hours, operating status, and licensing information) are provided for informational purposes only and are not guaranteed to be up-to-date or complete. Claim your store.
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Ratings and reviews of YiLo Superstore - Thunderbird (Med/Rec)

4.5
(17 ratings / 2057 reviews)
4.4
Quality
4.5
Service
4.5
Atmosphere
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Reviews 337-360 of 2057
May 31, 2022
B........1

Destin is my guy!!!

January 24, 2022
p........h

I was very happy with Yi Lo. My first visit the staff made me feel comfortable and provided great service. I was very pleased with the variety of products available. I prefer edibles and found a lot of choices to choose from. I will continue to shop at Yi Lo for my cannabis needs.

1 person found this helpful
Dispensary response:
We aim to make everyone feel like part of the family!! You should try one of our new seasonal desserts the Gingerbread is AMAZING!!!
January 24, 2022
May 4, 2022
i........n

Danielle is amazing! She is always friendly and willing to help, one of my favorite budtenders!

Dispensary response:
Danielle is the definition of Service with a Smile.
May 6, 2022
May 7, 2022
A........8

Such great employees & deals. Daniel is one of many who provides such great customer service!

April 6, 2022
D........s

Adrian really helped me today!! I only shop at yilo and today is a shining exaMple of why I’ll keep only shopping at yilo. Keep up the amazing work and thanks again!!

Dispensary response:
Adrian is always on point and we will always keep doing our best to make sure our patients get the best quality meds possible.
April 27, 2022
May 26, 2022
T........0

Great service, great place.

June 20, 2021
K........4

Brittney is the best she needs a raise ASAP thanks Britt

Dispensary response:
Thank you so much for your awesome review. Come back and see Britney again anytime.
July 1, 2021
May 28, 2022
9........d

always great service

March 5, 2021
H........2

Honestly this dispensary is the worst one in The Valley there's never any deals they have overpriced flower their flowers either dry or not adding up to the total amount that I purchased they only thing they had going for them was the The grab bag every 1st Friday of the month now they don't even do that honestly this dispensary is a disappointment and surprise it's still open

7 people found this helpful
July 2, 2021
C........7

DISAPPOINTED! Hate writing this, but service sucked, they did not pay attention to anything I ordered. Called in for sativa gummies, they said they had them, went in, handed me indica..turned around and said this is not sativa, they said oh sorry, went back to the shelf handed me “sativa” look at it and it was a fuckin hybrid. Told them again, then they said oh whoops looks like we are out of the sativa…like really? Waste of time, no compensation for their fuck ups…3 times…just over this store. No organization whatsoever. So many people always standing around, products running out fast. Would not go back to this store nor recommend it anyone. Also don’t bother calling because 99.9% of the time, they don’t know anything or they just won’t answer. AND they will put you “on hold” and just hang up. Disappointed af.

Dispensary response:
We deeply apologize for your experience during your last visit. We will definitely make sure that all of our budtenders are paying extra attention to detail to make sure this does not happen again. In addition, we do experience a high call volume on a regular basis but we working on ways to ensure you get helped over the phone just as quickly as you would in person. If you have any other questions or concerns please ask for a manager during your next visit or email him at Jared.D@yilo.com
July 8, 2021
April 4, 2022
D........t

Honestly this place was good about 7 months ago but it’s definitely gone down hill from there…they have no deals and they took away the “Every day Deals” they had so its pointless to even go here cause their too expensive! Especially since you can get better for cheaper elsewhere.. I feel sorry for this place now cause it used to be the spot and know its not if they do end up bringing the stuff they had back id be more then happy to go back but until then ill be taking my business elsewhere

1 person found this helpful
Dispensary response:
I'm so sorry about the change in some of our deals. We have introduced new sales like our "Wake & Bake" where you can get 10% off your entire purchase or our "Happy Hour" where you can get 20% off All YiLo Drinks, 1G Carts, and distillate syringes. Again, we apologize and hope to see you again in the future, Thank You.
April 27, 2022
December 22, 2020
J........3
Verified Shopper

CLASSIC bait and switch when it comes to their online Leafly menu. Their Leafly menu said 250$ for a OZ. I did not know it was ALREADY discounted flower on their leafly menu and their "10% when you order online" does not apply EVEN THOUGH I called to ask if I get that 10% when ordering a OZ at a time!? Since it was their fault for not properly training their employee when it comes to questions being asked over the phone, I felt they should've honored it but they didn't and I had to pay what they wanted me to pay and oh maybe I'll get a call from their Manager the "next day," for the mix up. Hysterical. I WOULD NOT place an order if I thought I was going to pay so much, as I said, CLASSIC bait and switch.

7 people found this helpful
Dispensary response:
Jedislick13, we are sorry to hear about all of the confusion. At your next visit, please ask to speak to a manager. We would like to resolve the misunderstanding, there seems to be some confusion and we would like to resolve the matter. We do hope to hear from you soon!
January 3, 2021
February 8, 2021
k........5

I loved going into YiLo this morning to pick up some meds!! The woman at the front was very nice and asked for my ID to make sure I was over 21, every employee had a mask on, and there was sanitizer at every counter with social distancing from other customers. It was a clean and organized store with very educated bud-tenders! Definitely coming here again!!

1 person found this helpful
Dispensary response:
khermanns15, Thank you for your great review! We take great pride in making sure we are safe with our patients from check-in to check-out. Thank you for acknowledging our cleanliness as well as our educated budtenders! We are always making sure we are educating ourselves with the most up-to-date information. We look forward to seeing you on your next visit!
March 11, 2021
November 5, 2021
r........u
Verified Shopper

Got the Strain of Day - Mistake #1 Bubba Cheese - taste like Spice, harsh AF through a Bong. Dry - not trichomes visible even in sunlight. Not good tree. Back to Mohave.

Dispensary response:
I greatly apologize for the quality of the last Strain of The Day that you had received. As S.O.T.D is a discounted 1/8th its quality can vary depending on which strain is chosen. We do hope to see you back so that we may be able to help you find a strain more suited for you. If you have any other questions or concerns please ask for a manager during your next visit or email her at minyon.atk@yilo.com.
November 15, 2021
June 24, 2021
C........7
Verified Shopper

Great smoke, good place and very kind ppl

July 5, 2021
L........q
Verified Shopper

Grate quality in bud

July 3, 2021
c........2

fantastic customer service

May 15, 2021
R........1

i really like there selections on edibles and carts. and shannon was so nice and helpful picking out the right cart for me last time i was in.

Dispensary response:
We appreciate your time and we look forward to helping you again soon.
May 19, 2021
June 27, 2021
g........1

Quick and easy and good quality

Dispensary response:
We appreciate you stopping by and we look forward to seeing you again soon.
July 8, 2021
May 8, 2021
D........_

I got 3 full gram carts and one half for $108 that’s a good deal. They’re also pretty fast with seeing people.

Dispensary response:
All of our YiLo Gold Carts, Syringes, or Tanks can be Mix and Matched for $100 for 3500mg. Every Day! Stop by anytime.
May 17, 2021
April 4, 2022
r........5

I had a wonderful interaction with Jennifer when purchasing some golden lemon flower. She was very helpful!

Dispensary response:
Jennifer is always fun to conversate with and she has some of the best suggestions. Come back soon and see what she suggests next.
April 27, 2022
December 27, 2020
s........e
Verified Shopper

I always have an amazing time going here and honestly i try not to go anywhere else unless i have to. They have out of this world edibles and grad A bud. Anything you would ever need you can get it here and also easily order it online and go and pick it up. Also i wanted to say that Catherine (Zita) is one of the most amazing people i have had the chance to meet. She is always smiling and has such a happy demeanor. It makes the whole atmosphere of going there even better when she is there. I am so glad that they hired her and I hope she will be there to stay because she is great at what she does and an amazing woman!

Dispensary response:
smokenbroke! Thank you so much for your amazing review! Our customer service as well as knowledge is one of the many goals we enjoy achieving on a daily basis. Please show this review to your budtender at your next visit. We look forward to seeing you again!
January 3, 2021
January 8, 2022
j........s

I have been a very long time patient here. with no warning the owner decided to become one of the most greedy guys around. the one place that cared and helped patients is now 80$ for 2 carts!! they now have a wall loaded and a empty parking lot. no more deals just straight price gouging. No warning no replacement deals just high prices. Go to organix at least they have deals and update thier customers . Yilo used to be amazing now they think they are In Scottsdale.

6 people found this helpful
Dispensary response:
I'm so sorry for the sudden change in our discounts and sales. We will be implementing new deals very soon. I'm sorry for any inconvenience this may have caused. If you have any other questions or concerns please email the General Manager at jared.d@yilo.com. Thank you so much and have a great day.
January 24, 2022
June 12, 2021
w........y
Verified Shopper

Best shop in az. Far and away

141516...86
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