DISPENSARY
MEDICAL & RECREATIONAL
YiLo Superstore - Thunderbird (Med/Rec)
2074 Reviews of YiLo Superstore - Thunderbird (Med/Rec)
4.4
Quality
4.5
Service
4.5
Atmosphere
Been coming here years
Amazing customer service , only bad thing I have to say is they need to update there menu and advise there customers about there recent price increase due to there new system . I used to get carts for 32$ now comes to +40$ for one gram. Also there 7-10 20% discount is actually now 10% . And they'd till have signs out there saying they do 20% so that's false advertising. But Again other than that y'all are amazing
Dispensary response:
Thank you for your feedback! We truly appreciate your kind words about our customer service. We apologize for any confusion regarding our pricing and discounts. Due to system updates, some adjustments have been made, and we are actively working on updating our signage and menu to reflect the most accurate information. Your honesty helps us improve, and we value your continued support. If you have any further concerns, please feel free to reach out—we’d love to make things right!
February 24, 2025
Everytime I order any half gram carts they always bring me a full gram. Everytime. Which isn't a big deal but today I went to get something that was already 10$ off and on the registers theres a sign that says if you heart us on leafly you can get 20% off but doesn't say anything else that's important. "No disclaimers" and when I asked the budtender about it she gave me an attitude saying that you already got 10$ off. And so I replied that the sign doesn't state whether you could it add already to a sale, like it does on the website when there's another special. It just states ask your budtender on how to get 20% off. And again the lady gave me a dirty look and an attitude again which made me feel real uncomfortable. Could of been handled better and the sign could also state how it works. The lady needs to be nicer too
Dispensary response:
We apologize for the confusion and the negative experience you had. I understand how frustrating it can be when promotions are unclear. We’re reviewing our signage and training to ensure that staff can provide accurate and friendly assistance in the future. Thank you for bringing this to our attention.
August 28, 2024
Who ever puts the percentage of your concentrates doesn't know how to read or the don't know the different from THC % and total cannabinoids % because every time I by yilos brand of wax its never what the THC percentage is but the total cannabinoids percentage. And I'm a person who buys off that. So if I getting told my concentrate is 92.8% in reality it was 78 point Something or 76 point something percent. Just think of you work a dispensary you should know the difference when putting that up for advertisement. Cause technically in a way it's false advertising because it's not 92.8 percent THC
Dispensary response:
Thank you for your feedback, and we’re sorry for any confusion! We understand how important it is to have accurate information when it comes to product details. We’ll make sure to review our labeling process and work with our team to ensure that the THC percentage is clearly listed. We appreciate you bringing this to our attention.
November 5, 2024
No high dose ANYTHING, horrible advertising/rotation of sale items, always a wait.
You guys are only 1:2 mile from my house, but I have to go further.
Every time I go here it's a great experience all staff is friendly and knowledgeable!!! Won't go anywhere else!!!
Every time I come to this location, it is a pleasant experience.Thank you
September 29, 2025
This is definitely my favorite neighborhood spot it's less than a mile from my house and I'm glad that it is the staff is always friendly and the flower which is my favorite is always reasonably priced and I walk out and always feel like I just had a fair transaction I definitely would tell my friends about it and suggest that they visit as well
Yilo became my all time favorite dispensary because of the caviar gold selection AND the service!! Shout out to my boi Mikey, the lead guy (can't remember your name right now) and the manager...you guys are the absolute best 😎 movie g back to Philly but will always remember yal with love 😍😍
Excellent service. Travis helped me and answered all my questions.
Love the staff, always polite and very knowledgeable!
October 16, 2024
No discount unless you come in the morning or the evening, which is bs. Medical patients made you what you are Yilo.. you wouldn’t be anywhere without us. Now you’re all about the dollar ..the Almighty dollar!! You should at least offer 10% for medical throughout the day and then maybe 20% in the morning and evening.. I’m very disappointed.
Dispensary response:
Thanks for sharing your feedback, and we understand your frustration. We truly value our medical patients and are always evaluating how we can offer better deals throughout the day. Your input is important to us, and we’ll continue to work on ways to ensure everyone feels appreciated. We hope to see you back soon!
November 5, 2024
I come here every 2 weeks for their great concentrate & flower deals and their selection is always premium! 20/10 recommend 4 👍
Dispensary response:
Thank you so much for the amazing feedback! We’re thrilled to hear that you’re enjoying our concentrates, flowers, and deals. We look forward to seeing you again soon—let us know if you need any recommendations! 😊
November 5, 2024
My boyfriend has not gone to any other dispensary than Yilos until he met me! He swore by the place and then I started going for him until I got sucked into being a regular myself because everyone is so nice and welcoming! They remember your name after going once or twice and know what you like or are looking for. Thanks yilo for paying attention and having what we need!😉
Dispensary response:
Thank you so much for the positive review! I’m thrilled to hear that you and your boyfriend have had great experiences with us. It’s wonderful to know that our staff is making a difference. We appreciate your continued support and look forward to seeing you both again!
August 28, 2024
Great shop & great service from the from door all the way out the door
They are really attentive and knowledgeable on there products. Reasonable pricing. Very friendly atmosphere and excellent customer service.
Love this place
Dispensary response:
Thank you for the love! We’re so happy to have earned your trust. We’ll keep working hard to make every visit a great one!
November 5, 2024
October 23, 2024
Alex was super helpful and very fast process very professional
Great product, great service from Lane,
Dispensary itself? Nothing spectacular.
Awesome service! Awesome people! Awesome products! I'll be back soon!
Great place, Great prices! Very cool employees.
I just love grab-bag days! Had to go say hi to my BUDS at YILO!
September 27, 2024
Great experience as always
The girl at the front was great. She opened the door and offered for me to bring my ebike inside while I shopped. I didn't even have to ask, which I was going to. That was awesome. I appreciate her attention to customer details.
Dispensary response:
We're so glad to hear you appreciated our staff's attention to detail. It’s always our goal to make your visit as convenient and enjoyable as possible. Thanks for your feedback!
August 29, 2024