Ratings and reviews of Zen Leaf - Dunlap
(10 ratings / 1747 reviews)
4.6
Quality
4.6
Service
4.6
Atmosphere
Reviews 145-168 of 1747
November 24, 2021
Excellent variety at this location. Check out their daily deals on Leafly. I would definitely recommend coming here for a great experience.
Dispensary response:
Hello! Thanks so much for reaching out and leaving such a positive and sincere 5-star review of our DunlapZen Leaf dispensary and team. Here at Zen Leaf, we are committed to providing the best experience and quality products to match! We are honored to have you in and to offer amazing deals! Thanks so much again for recognizing our efforts. Hope to see you again soon!
November 24, 2021
April 15, 2021
The Go-to for patients!
Dispensary response:
Thanks for making us your go-to! We love out patients!
April 17, 2021
May 29, 2021
I don't shop their anymore because they don't carry grams, who wants to buy 8ths of crap that you don't know.
Dispensary response:
Hi bullycat, thank you for your feedback -- we just recently brought back grams to our menu in select strains. We also have 1 gram preroll options in strains that are also packaged in eighths. Thanks for this feedback and we hope you're able to come back and check out our gram options.
May 29, 2021
February 5, 2021
Everyone was super nice, upbeat. Good vibes. No wait. Great job at following CDC guidelines. Overall awesome experience :) I don’t live close, but would go out of my way for this kind of service.
Dispensary response:
Thanks for this awesome review SweetCeltics! We are happy to hear the positive feedback on our operations and your experience. We look forward to helping you again soon.
February 8, 2021
November 19, 2021
i went back to this location this afternoon and was greeted by albert at the front door he recommended me some bud and its amazing! ill be going back
Dispensary response:
Hello. Thank you so much for taking your time to express your thoughts about our Dunlap location and dispensary team with your gracious 5-star review. We are extremely grateful that you took your time to let everyone know your assessment of our care. At Zen Leaf, we strive to be the go-to destination for every customer's cannabis needs and are thrilled that our team was able to provide expert care! It is our mission to provide the highest quality service and premier products that enhance your life. We are elated to have the privilege to have you as a part of the Zen leaf family and deeply value your support and affinity for your local Zen Leaf. Thank you again so much and hope to see you back again soon!
November 19, 2021
November 6, 2021
I love this place especially when Monica is there to be my bud tender. She always lets me know the specials, and gives me outstanding service. Miss her voice when I call in phone orders.
Dispensary response:
Hello there, thank you very much for taking the time to provide us with such a great review of our Dunlap location! We are overjoyed to know that our team was able to provide you with such a pleasant and convenient experience, as that is always one of our top priorities with each and every visit. Your feedback is always welcomed and appreciated, as this helps us ensure that you are continuously provided with that top-notch experience going forward. Thank you again for your review and feedback, we look very forward to having you in again!
November 11, 2021
February 2, 2021
first time here and asked about timeless carts and got surprised with a timeless super pack.... 4 carts a battery and case ,gummies and a gift card!!!!! it's not even my birfday.... service was great with friendly vibe will definitely be back
Dispensary response:
Nice! We are so glad to hear you got that extra deal and had a good experience with us! Come back again soon.
February 8, 2021
March 8, 2021
The staff is always helpful and friendly. Clean environment and fast service. My go-to grass station.
Dispensary response:
Thank you Zeke96! We appreciate you making us your go-to!
March 8, 2021
December 24, 2021
Quick service and great prices highly recommend
It’s a very uncomfortable location. A lot of sketchy people. They do not offer curbside pick up as advertised. The times posted For curbside pick up don’t match the times they tell you. They have rules for curbside including a minimum purchase price not listed on leafly. Don’t place pick up orders here. It’s a mess. I sat for 20 mins, after my leafly order was confirmed and ready, to have them tell me I didn’t meet a requirements for a curbside pick up that we’re not listed on leafly or the pick up location signs. I watched almost 20 people enter this dispensary and maybe 4 come out. So much for limiting the waiting room and socially distancing. This place is not clean, the product is not a good quality. I don’t feel covid safe going into this building. Since they were bought out it’s been nothing but disappointments. Every time I place a pick up it takes forever or they won’t bring it curbside because they made new rules and didn’t tell leafly. Huge waste of time, there’s a lot better and classier dispensaries out there.
Dispensary response:
Hi bernOut, we appreciate you taking the time to leave us this feedback. While not an excuse, there have been ongoing issues with MMS text messaging and our communications with Pick Up/Express orders due to stricter controls service providers are placing on Cannabis businesses. Because of this, communications that explain our pick up requirements, such as available times and minimum order amounts, aren't always being received by our patients. We greatly apologize for this inconvenience on our pick up and curb side ordering. If you would to discuss anything further regarding your experience with us, please don't hesitate to reach out to us directly at Info@EmeraldDispensary.com.
October 30, 2020
March 14, 2021
Everything was great. My order, my tender, the tree is amazing. This is my place now.
Dispensary response:
Thanks for your feedback and we are happy to hear you are apart of the Emerald family now!
March 15, 2021
February 20, 2021
great price and deals will be in again
Dispensary response:
We can't wait to see you again! Thanks!
February 22, 2021
December 24, 2021
Amazing people and buds.
March 20, 2021
Amazing product and prices
Dispensary response:
Thank you Debbiecakes2018!
March 24, 2021
September 21, 2021
What happened to the weekly deals?! These new companies come in and they ruin everything. I likely won’t be stopping in again. Sad, because you’re close to home.
Dispensary response:
Hello there! We thank you for taking the time to share your feedback for our Zen Leaf dispensary through this review. Here at Zen Leaf, we are always open to hearing feedback from our patients and customers for tips on how we can improve your shopping experiences with us. When you have a moment, can you please reach out to our Support team at support-az@zenleafdispensaries.com, and one of our Specialists will be more than happy to further assist you with this. Thank you in advance for your patience, and we look forward to hearing from you.
September 27, 2021
November 20, 2021
cool dispo lots of space and cary a variety of products. staff try’s to be as quick as possible which is cool. front desk service is always great and friendly!
Dispensary response:
Hello! we are overjoyed to hear that our Dunlap location and dispensary team was able to provide you with such an exceptional patient experience! At Zen Leaf, we strive to consistently provide our customers with top-notch service as well as the best cannabis products possible. All feedback is greatly appreciated as this is what helps us as it helps us to continue to deliver our signature experience. We can not wait to see you again!
November 20, 2021
March 30, 2021
awesome ppl and very pleasant
Dispensary response:
Thank you for the kind review, our staff appreciates your feedback!
April 1, 2021
December 24, 2020
Flower is over priced. Compare prices for some products with other dispensaries. You’ll see what I mean.
Dispensary response:
Hi Duane75, thanks for your feedback -- all pricing is reflective of our cost of goods and other factors that may or may not match other stores. We include taxes in our prices and have a generous loyalty programs which are all value added features we offer our patients. Thanks again and we hope to see you again soon!
January 1, 2021
This had become a regular go to due to convenience and the fact they carry my fav grow by the half oz. Not to sound like a snob but this is medicine so i almost always only smoke very quality product. Any place I shop I am aware of what is carried an how to shop. I always I mean always stay away from copperstate flower. It makes me sick physically I dont know why but in my opinion it is garbage. I tell my budtender yesterday as Im picking out three grams because they have the 1/2 oz I want in stock just not on the floor yet so i am buying to get through the day???? I am picking out some things I had not tried and tell him anything but copperstate.. I check the menu today one to see if the flower i want to purchase is on the menu yet and also to see what i bought the day before as i got very ill after smoking one of the strains Member Berry.. I had to lose 4 hours of work this day and when I see that member berry is clearly copperstate on the menu I know know why I was sick..:( Very unhappy patient .. not just a customer.. I appreciate knowledgeable budtenders and your place is very miss instead of hit on the knowledge?? I hate to leave a review like this for anyone I also work in the industry ,... Please please educate all your staff or hire those with true knowledge and passion to continue to educate themselves this is a fast evolving field... This is Medicine to a lot of people not just a high and your company should also see it as so..
Dispensary response:
Hey there teamsuccess, thank you for leaving your feedback from your recent experience. We apologize for any inconvenience you endured in your previous visit. Here at Emerald, we have very high standards for the care we give to our patients and hold our product knowledge to the same standard. Furthermore, upon coming across your review it was extremely disappointing to read how your experience played out. Please give us a call at (623) 271-6065 or email us at Phoenix@EmeraldDispensary.com. We would like the opportunity to address your concerns directly and hopefully earn you back as a patient. Thank you again for your feedback and we hope to hear from you soon!
January 25, 2020
March 19, 2021
great prices and quality
Dispensary response:
Thanks Jazziebandit!
March 20, 2021
July 26, 2020
Wow what a horrible experience per usual over here. This staff is un believable i dont know if they are taking the product or what but as soon as they had their potent planet drop literally not even a minute on their menu i tried ordering some buffalato diamonds and the cured sauce but somehow the cured sauce was sold out within seconds which i don’t believe cause it was on their menu but wouldnt let me put in bag so i called and they said were out. So i put 2 buffalato diamonds in my cart and have the leafly receipt to prove i put 2 in there. I got the order confirmation and went for curbside pick up and what do you know she read over my products and mentioned only 1 buffalato and i asked her and showed her the receipt and she claims thats how the order came in. But my leafly receipt literally has 2 grams on it??? Crazy even with an online order i drive out an hour just to get disappointed here.
Dispensary response:
Hey Coldgamebubs, thanks for taking the time to detail your experience and leave us your feedback. As you know, Potent Planet flower and concentrates are in extremely high demand by many patients and we do sell out in less then a few hours of making the products available. Between online orders and regular walk in patients seeking these products out, it can be difficult for staff to know precisely how many units are available. We would like to look into this further and hopefully resolve some of these frustrations for you, please email us at Info@Emeralddispensary.com with your name and time of your order. Thanks again and we hope to hear from you soon.
July 27, 2020
January 31, 2021
Jeremy G gave excellent, speedy service and full of information. Security is prevalent and social distancing practices are top notch! Thanks
Dispensary response:
Thanks for the awesome feedback on our staff and operations!
February 8, 2021
This USED to be my go-to, but it seems as theres a disconnect since the new ownership. Losing the daily breakfast club specials, the extreme decrease in great deals, the increase in expensive "branded" flower, and no longer carrying certain popular items have all compunded to a complete disregard of the demographic in the area. It's clear profits, and not patients, are the priority now.
(Most of) The people are still the best, but between the high turnover and shift in priorities I no longer shop here multiple times a week or even monthly. I might go in if there's something I can't find somewhere else, but there are few items I can't get elsewhere with the same, if not better quality, for less.
The "patient first" philosophy was one of the things that set Emerald apart. Its unfortunate that's no longer true.
Dispensary response:
Dear Leesie, thank you for taking the time to write a review. We appreciate your feedback and candor. We always strive to keep our focus on our patients and while we have made a few changes lately it is in an effort to offer our patients the best service and top quality products. In addition to the new products, we are working on number of new programs and offers that we believe patients like you will find attractive. Our staff is knowledgeable, personable and committed to serving our patients in the best way possible. We hope with the changes that we are making over the next few months that we will see you return more often. Thanks again for your feedback.
January 28, 2020
January 19, 2021
Love the deals and the product they have here ! Always quick service
Dispensary response:
Thank you!
January 30, 2021