DISPENSARY
MEDICAL & RECREATIONAL
Zen Leaf - Buchanan (Medical)
99 Reviews of Zen Leaf - Buchanan (Medical)
4.2
Quality
4.3
Service
4.3
Atmosphere
April 5, 2020
I've been to zen leaf about 5 times now and I've been less than impressed. I typically do shatter and the shatter here is pretty bad. Not to mention it's $50+tx! Ouch! And that's the cheapest for 1G. I understand supply and demand, but when a place goes this far with it"s price gouging on "medical patients", there's something truly unethical about it. Not to mention how it paves the way for a thriving black market. So I've metioned the shatter is whack, but they do have a couple of good options if you've got money falling out your arse. The first thing I tried there W/20%discount was Live from red bud it was clean and terpy But at $65 (if I remember right) it's still way more than it's worth. They also have a badder from Cannalicious. Peach rings is the strain not as good as the red bud Live obviously, but it comes in .5 g's for $35+tx .So if you just need something to get you through till payday this is the least amount you'll need for concentrates. Ironically they do have some decent prices on edibles I'll hit on those in a seperate review plus some Sugar I've had that was good and bumped in at over 90%. People here are cool even though the rules change everytime regarding our ability to actually see the concentrates, it's not their fault, niether is pricing. Not to mention nobodys holding a gun to my head. So I guess it's shame on me. It's just sad to see when I've come from a place that's progressed past all this years ago.
May 15, 2025
Company that is only out to make money. I've been screwed multiole times. Been a dedicated customer for years but received a $60 2g jar of resin that was completely empty. Tried to reach out to customer service and was only ignored. This company is shit and they never give you the right products or pricing. I was a dedicated customer spending $500+ per trip but they just don't care about the customer and only want
their money. Not the first time this has happened!. I'm only asking for a refund or store credit and they won't even respond to my complaint/ problem. They will not receive any more money and no tipping and I'll make sure every container is opened and checked. I recommend you do the same.
June 24, 2019
I've been here four times already and I can tell how much they care about their knowledge and ability to help suggest the best medicine. They will research any questions you have if they aren't sure and they ask every time I come back how the products I got were working and if something didn't work they try and find the best next option until something helps. I feel relief more than ever, they carry great quality products and hire quality employees as well!
Dispensary response:
Hello HowHigh28! We greatly appreciate the positive review. We are thrilled and honored to have the opportunity to bring you a better quality of life. Thank you for being a valued patient! Can't wait to see you again soon!
June 25, 2019
June 24, 2019
I love the atmosphere and the product knowledge that my patient care adviser gives me! Not only do I feel comfortable, but I also feel that they aren't just trying to "push a sale" on to me either. I get what I NEED. not only do they respect that, but they listen as well. Everything that I've tried is ALL quality, so happy I don't have to drive and take off a whole day to get my medicine. And i'm also finally happy that these patient care advisers finally know what they are talking about and know what each product does for me!! THANK YOU ZEN LEAF. can't wait to come back!!!
Dispensary response:
Hi teapotspittah! Thank you very much for the kind words. We greatly appreciate the opportunity to provide you with a better quality of life! We will continue to do our best to build you a regimen that best suits you. Please come and see us again soon!
June 25, 2019
June 25, 2019
I see that many people leaving reviews complaining about the prices here. Well, for one, I am glad they are there and that Buchanan (as well as the state of Michigan) are slowly being dragged into the 21st century! Eventually, the prices should come down, and I don't always have the time to drive to Portage or Bangor...
Dispensary response:
Hello Bucktowner! Thank you for the great review. We are honored to be able to serve the patients of SW Michigan! We will continue to do our best and offer new products and prices as more medicine becomes available on the market. Looking forward to your next visit!
June 25, 2019
January 12, 2020
I am a regular customer who visits the store every 2 weeks for several months. I have read all the reviews and disagree with negative commentary. The customer service is the best I have had in any retail experience in 20 years. I am greeted by my first name and I always receive suggestions for available product based on my medical card. The budtenders are not pressuring me; in fact, they help work with my 'donation budget' and offer products that meet my needs. Haters hate all they want. If you're 'medically legit' then you will LOVE Zen Leaf.
December 7, 2020
At first when I started coming to Zen leaf I was very unimpressed with their selection of flower. Thankfully they have realized that the majority of their income is from rec, and has been focusing on the rec side rather than med. They commonly stock 65+ different flower on the med side and around 18-20 on the med side.
Keep up the great work and phase that medical side out so we rec users can have even more access to the flower on that side! You could make so much more just exclusively going rec and leaving the med users to individual care givers.
December 21, 2020
Great atmosphere, knowledgeable staff. My 1st visit Zen Leaf is the shop carrying a wide variety of flower from a variety of growers, even a really great local grower, Redbud Roots. I shop both Medical and Recreational, More perks on medical like 1st time visit 20% off each category. Rewards on every dollar spent. Rewards and veterans discount with proof are on both recreational and medical. My second visit was curbside it is easy to order online and quick service. Covid protocols are in place to protect those at risk be prepared to keep your facemask on.
February 27, 2021
Been to ZenLeaf a few times and it is an awesome experience everytime. It's rare you walk into a place and everyone , I mean EVERYONE is friendly and knowledgeable. Last time we had Justin L. help us out and he suggested a few things that turned out to be our favorites! Can't wait to go back. Great people, prices, atmosphere... 10 outta 10 score for me!
May 26, 2022
Sal was amazing she helped me and made it a great first experience
Dispensary response:
Hey there! We are ecstatic to see that your most recent visit to our Buchanan location was made one to remember by our very own Sal. It is truly an honor to have Sal on our team as she goes above and beyond, ensuring that you get the best products for your needs. Here at Zen Leaf, we are obsessed with being great, from our customer service to our top-notch products. We look forward to seeing you again soon!
May 27, 2022
August 19, 2020
The lady with the "Carole Did It" face mask who was dealing with IDs in the front ( we did not catch her name) was super personable, respectful & appreciative of the wait outside; very friendly. Cool vibes all around from her.
Dominic, the one who had cashed us out, was also super friendly; super helpful with us and the product. Also, he was patient with our questions. Thank you to the aforementioned, and overall, staff of this establishment. In addition, thank you, Dominic, for the specific help & answers to our complication.
May 27, 2019
It’s beautiful inside, the quality of the products I bought were great. I got about what I expected from the experience. A newly opened business is always a bit rough around the edges at first, The waiting room needs more ventilation. I also believe it could operate a bit more smoothly with a small hand menu, that way people can get an idea of what they’d want while in the waiting room. Perhaps even a question mark placed on the floor so if someone has a question about the product they are easily recognized and can be helped, creating more space upfront at the check out. Even still everyone was friendly and willing to help. I don’t think they expected to receive so many smile in their doors. Remember it can only get better from here!
Dispensary response:
Thank you very much for the kind words! We apologize about the ventilation. Please know everything is in order and working great. We look forward to having you back soon.
June 7, 2019
August 17, 2019
A cannabis oasis in a generally dispensary barren area of Michigan!
Phenomenal staff, sophisticated atmosphere, and only the highest quality products. I will also mention this is the only dispensary I've been in in Michigan where the owner will come out and greet the customers. To me this is the cherry on top in terms of customer service (and he's an awesome dude to boot!).
I would recommend this dispensary to those with discerning tastes, to cannoisseurs, and to anyone looking for some of the best medicine cannabis plants can offer.
Dispensary response:
Hello TylerWhirl! Thank you so much for the great review. Please know we sincerely value you as patient! We will continue to do our best to provide you and all patients with top of the line customer service and medicine. We are greatly looking forward to your next visit! Thank you again!
August 18, 2019
October 14, 2020
The staff was very friendly and helpful. It was clean and pleasant. I have always wanted to visit a dispensary. Very excited, almost like a kid at Christmas time. Shannon was very helpful and answered all of my questions. My purchase was easy and I am very happy with my purchases! Thank you for making my first experience painless! Will be back very soon!!
February 25, 2020
I don't usually deal with dispensaries so prices seemed high to me but on par with other shops. Other than that the quality and variety was on point. The bud tender was helpful and knowledgeable but I already knew what I was after. I'll definitely return from time to time for something different.
July 6, 2020
This place is legit. The flower is always fire. Been here maybe 7 times and have never been disappointed. Customer service level 100. Two two most kind and helpful bud tenders are Stephen and Colton (I think that’s his name). I’d def recommend this place to friends and fam
August 13, 2020
Michigan has wonderful marijuana, and this dispensary has given me great service and products since my first visit. ZenlLeaf's organization and customer service set it apart. The procedure for picking up online orders is so clear and the staff is courteous and quick. The only downside of some high prices doesn't really count against this shop because it applies to every Michigan dispensary I've browsed. ZenLeaf has been so consistent I've only been to one other dispensary in the state once. Strongly recommend
July 26, 2021
the service was exceptional, accepted my out of state card, definitely will be returning!
September 4, 2021
The service was great, the girl who helped me was awesome!
March 27, 2020
I absolutely adore the staff, facility and products at this ZenLeaf location. I have been a patient with them from their first day opening and have NEVER been disappointed with the quality of the products I purchase or by the knowledge and kindness of the staff. I recommend them to other patients constantly and always look forward to stopping in!
May 17, 2021
Helpful,fast,and easy!
January 16, 2021
The whole atmosphere is chill, the workers are cool and really chill. Showing you all the products , making suggestions for you. Asks you questions they really help out a lot.
March 23, 2021
Love this store...all emoyees are great ..we have had sage Audrey Jason and a couple others they are all great!
July 20, 2021
loved the selection in jars. great vibes