First I would like to say this is the best dispensary I've been to in Arkansas. Excellent facility, information and gear/goodies and the staff are kind and genuine. They have great deals and they hope to implement more in the future. I did have a problem today and I'm honestly a bit shocked that preventative measures were not already in place. There is often a decent line to get into the shop itself due to COVID-19, so lots of standing outside...understandable. Today, was the longest I've waited so far and it really wasn't even that long. The problem for me was the persistent smell of people smoking cigarettes while I'm waiting in line to get my MEDICINE. I was literally being poisoned waiting in line for medication. I called Purspirit while I was in line and mentioned what a nuisance it was and which person was doing it. I was told it would be looked into. Nothing happened. When I was finally inside the building, I inquired about the issue and I was told there was nothing they can do. First, isn't there a law about smoking within so many feet of a business entrance? Secondly, "No Smoking" signs could be placed all over the building and lot. So, yes, something can be done. Like I said, it's absolutely outrageous that anyone has to deal with someone else's poison while stuck in a line trying to get MEDICINE. There was an area over by the trash bin that could be made into a smoking section. If they don't like the smell of the trash bin...hey, welcome to the other party. If I have to deal with being forced to smoke a cigarette here again, it will be my last time coming here. Hate to be like that, this place is great in every other way, but I'm not going to deal with inhaling someones cigarette. It's an absolute violation of everyone else there that doesn't smoke and apparently she can do as she pleases. If it was a bar I was waiting to get into, sure, but it's a place of health and well being...that's the kind of life I try to live and that's why I don't go and buy cigarettes myself and bombard myself and others with my toxicity. Anyway, I feel I've made my point, even though it shouldn't have had to even been made.
To explain my ratings... 5-stars for QUALITY everything, even the free swag. 3-stars for SERVICE because I think allowing people to smoke cigarette around everyone else is unquestionably poor service. All good other wise. On ATMOSPHERE I gave 3-stars, again due to the cigarette smoke. Otherwise it's a great building and good people. They have a good social distancing thing going on, but the cigarettes are a 100% no-go. Cheers to you all and to anyone that smokes cigarettes, have fun ruining everyone else's experience.