T........k

I'm a bit torn about this dispensary. On one hand they have great product, great prices and friendly customer service. On the other hand, service slows down to a crawl when it gets even slightly busy (expect to wait AT LEAST 30 minutes if there are more than 2 people ahead of you) and on about every other visit there is someone that comes in well after me but gets called back before me. Another issue I have, but I'm not sure what to think about it, is their labeling... or lack thereof. I have been to about 15 different dispensaries during the several years I've been an MMJ patient and at every single dispensary they are very meticulous about their labeling. Products are labeled with strain names, harvest date, harvest batch numbers and other pieces of information to ensure that what is in the bag is what the customer asked for. There is ZERO labels on their product at Swell. How are the patients to know that what we're getting is what we're supposed to be getting? How do I know that the sativa I just got is actually a sativa? They also do not put purchase labels on the product after you buy it. There's nothing indicating that the cannabis I walk out with was purchased from a dispensary. If you buy prerolls, they are just in a tube. No labels. If I'm pulled over and searched, there is no way for me to prove that I legally bought cannabis from a dispensary and I could very well be arrested. They provide ZERO PROOF OF PURCHASE which is a bit unsettling. No labels, no receipt. They even ask you if you want a bag or not if you only buy 1 or 2 things. I thought that it was LAW to label all product and to put all product into a sealed non-clear bag yet you let customers simply put their purchase in their pocket without a receipt or label and let them leave with the risk of being arrested for cannabis possession. That may be a stretch but it's going to suck if it happens to you. I still come here at least once a week because you can't beat the prices, but I can't help but feel that this place is asking for legal trouble with their lack of proper labeling.

GG4 is my new favorite strain. It has such distinct sativa and indica effects. It truly is the best of both worlds. Heavy triches, amazing smell, wonderful taste. I would smoke this exclusively if I could.

I could go on and on about how horrible this place is but I don't have enough time. Let me sum it up: HORRIBLE flower, HORRIBLE concentrates and HORRIBLE, HORRIBLE customer service. Poorly grown and cured bud that crumbles, literally crumbles, in your fingers. Black goopy "wax" that tastes disgusting with no effect. Burnout employees who are clearly not held to any form of standards. Rude, pushy and lack any basic knowledge about cannabis. They clearly only work there to be associated with Berner and get a discount. Save your time and money and find a dispensary that actually cares about their pantients.

I have yet to be disappointed here. Flowers are all top shelf (get the Gorilla Glue... trust me). Customer service is always friendly and knowledgeable. The point system is great and I absolutely love their express service which I use frequently as it can get VERY busy here.