h........a

They refused to price match because the price was too low. Don't have a price match program if you are going to be selective about what you match. Have full rules posted or hold to your promise. See y'all again never. You just lost a frequent customer.

I've been coming here for a few months and hadn't had any complaints. Today I called ahead to ask if Sunset Sherbet from NWCS Private Reserve was included in their NWCS sale and if my MMJ card would be able to be applied. The employee who answered said yes it was included. But medical marijuana was no longer around since recreational was legalized (strange since they have a staff member who issues MMJ cards). I'm put on hold while he checks with the budtenders since he was security. When he gets back on I'm told that I would be able to get the deal on the Sunset Sherb and use my card to waive state sales tax. When I get there I'm told that the Sunset Sherb is NOT part of the deal. And the manager who was helping me would not honor the price promised over the phone (I did mention the employee's name). Instead of getting a 1/2oz at 1gm for $7.50 when you buy 4+ grams on Sunset as told I could, I was sold an 1/8 of Pink Cookies at $9 a gram. No complaints about Pink Cookies, but as the manager I felt he could have held his employee accountable for giving me incorrect info over the phone before I drove 35 minutes. Not to mention ensuring that employees answering the phones are knowledgeable of the sales as well as the different service offered at their business. I had to inform him of the name of his co-worker who handles MMJ paperwork and card issuance.