My experience with the company and customer service is extremely helpful and can't express how satisfying i am with the recommended products from staff definitely gonna continue to shop with BUDR.
I bought the infused hot cocoa and after trying to follow the instructions on the bag for at least 10min. I got frustrated and cut it open and when I tried to transfer it to another container I managed to spill a good amount I couldn't save. When I reached out to BR I heard back within 24hrs and received a phone call soon after. Kathy from marketing not only gave me my money back, but she also threw in some merch!! I am so impressed with the speedy customer service!! Thank you for a very positive experience!!
As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.
I wish I knew the employees name that helped me, but the 2 recommendations she gave me for edibles and prerolls fr rocked my world. It was space gems gummies and prison shortys (grape ape) 10/10 love this place
Our favorite stop for GMO and local bud. Great rewards program!!! Super staff that remember their customers!
I love this place. The staff is so knowledgeable and friendly. They will actually take the time to explain things to you. Definitely recommend.
Love this place. Always willing to andwer questions. If they dont have what your looking for and its sold at other CT dispensaries they will get it for you!
Fantastic dispensary, they have a wide variety of products and carry all of the growers in Connecticut. Their staff was friendly and helpful.
Super quick service, everyone is very friendly and had no problem answering my 101 questions haha They have a million products and helped me pick out the PERFECT edibles for my girls night!
Great experience and so far the one bud variety has been good. My budtender David was most excellent!
Great customer service and great products with great prices. I highly recommend this place.
There is 1 dispensary in Ravenna, Ohio.
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