Berkshire Roots (MED)

Berkshire roots Runtz is the absolute worst phenotype I have ever tried absolute terrible zero taste do not buy this if you are looking for a Runtz flavor profile because it is not here try comm cann,cutelato or Kash Makena runtz instead

As a medical customer, I've been to many other dispensaries in a wide area, checking them out. Berkshire Roots is by far the best of all those I've been to. Great specials and benefits for people with a state Patient ID. Always a fast track line for medical people so you don't have to wait if it's busy. (Not sure what the other reviewers were doing, maybe they missed the Medical Aisle sign?) Will always be back again, won't bother with anywhere else. Always great selections at reasonable prices and often have good specials and discounts as well, and a good atmosphere. Always a very nice experience.

The cannabis from this place sucks. Pre rolls canoe, bud is wet and won’t light, put it in a bowl and again won’t light. I’ve seen the inside of this place, they have mold issues. And there way to fix it. Just send all the moldy weed to be extracted, we’ll it’s getting into packaging and it’s being sold moldy , Someone is going to get sick. Someone allergic to mold or immune compromised. My opinion go somewhere else! It’s not worth the money to not be able to smoke it. And you call and complain and they deny the issues at hand. Won’t waste my money here anymore. And the health department and ccc will love the call they are going to get.

I've been going here as a medical patient for about year. I take a 1.5 hour drive each way once or twice a month for a specific wax, Shire Wolf. It has always consistently worked wonders for my anxiety and was worth the expensive price tag of $70/g. For my last visit I wanted to use some of my loyalty points for a "$30 concentrate", I did look on their website and read carefully to make sure there were no hidden rules or exceptions; the only one was that it couldn't be applied to third party outsourced products (which are generally more expensive, so that makes sense). But when I picked up my order, they informed me that it was actually $30 OFF a concentrate, their concentrate prices are tiered, and I owed $10 more than I was expecting. This was shady, and MAC was just selling this same wax, outsourced from BR, for $60/g. I really don't understand why it's more expensive to buy it directly from BR instead of a third party dispensary, or what defines the "tiers" for their concentrates. While $40/g is still a good deal, this batch of Shire Wolf I picked up is also completely different than all the other batches I've purchased in every way (consistency, smell, effect). It barely touched the symptoms I usually use it for and after a few days of consistent use I'm horribly disappointed at best. Between the expensive prices, hectic less-than-friendly atmosphere, shady sales tactics and now a loss in quality, I don't think I'll be returning. There are higher quality products at much more reasonable prices throughout the state.

Staff is not properly trained. Customer service doesn't respond promptly

I am medical patients came to Berkshire Roots for over 2 and a half years. But everytime I'm there recreational gets to go in first I see it all the time. Seems like staff don't have any explanation but more of an excuse. It's unfair and several medical people who have complained in the past. This isn't good for business at all. Thinking I need to switch. If they keep doing putting recreational before medical. Nothing ever changes!

Very upset with my recent visit to Berkshire Roots dispensary in pittsfield. I purchased an 8th of Deep 6 #55 & was extremely disappointed with the taste, and 2 seeds ive found so far, not even half way done with the 8th. Im only 5 minutes away but I don't know if I will be coming back..this is not the first time I've been unhappy with my flower purchase.

Staff was great 👍

Superb quality, prices and patient support. My go-to dispensary as a Berkshires resident & patient. I’ve come to depend on in-house strains for my disability. Only complaint is inconsistency of indica concentrate stock. Watching the menu like a hawk for some BR indica strains in concentrate!

After the recent price increases and drop in quality, I really can't recommend roots anymore. They've not only gotten rid of many of the products that their medical patients were relying on (high dose edibles for patients with large tolerances for instance) but they're now pricing out a lot of the people who have been supporting it for a long time. shocking how quickly the experience of buying weed was completely gentrified.

Great staff, very helpful. However, I tried going there with just enough money to split half cash/half card. Turns out they charge an extra $3.50 for splitting the prices, and they have to round the purchase up. (The $29 I was going to pay cash was rounded up to $30, and then charged an additional $3.50) So I went there for nothing since they wanted an extra $4.50 out of me that i didn't have. I've been to Berkshire Roots 3 times so far. The first time i bought the Orange Chemeleon. It was fire. The second and third times i bought other, weaker strains in 8ths to try. I could tell they were medical grade weed, but not much better than street prices. In conclusion, I believe the only way these guys are even worth it, is to get a medical marijuana license and buy the tax-free, stronger weed. I can say that since i started smoking store grown weed, my tastes have shifted and i do not appreciate street weed any more.

I disliked the raise in the medical pricing there are far better alternatives with much more fair pricing. Majority of the flower doesn't reach 20% There was no reason for a price increase as it isn't increasing quality. The prices were fine the way they were but now, I'm going to be going to other dispensaries with a much better reputation such as New England Treatment Access. I Implore all of you that read this to do a price comparison along with a quality comparison.

Pros: Fast to get in on a Sunday. Nice interior. Pleasant and friendly budtender. Prices a little better than others in the vicinity. Cons: Small selection (granted, I’m used to Colorado so I had to manage my expectations) 1/8 smallest purchase size (I like to be able to buy by the gram to try out new product) Everything is prepackaged. (I prefer to have product weighed in front of me and see and smell what I’m buying) I would return to this dispensary.

Shopped here several different times over the past several months. Always buy a half, different price each time ( increasingly more expensive, currently up to 220$ a half!!!). No benefits or perks for repeat customers. Lousy service, different budtenders ever time I go. Quality of product is okay at best, same with concentrates, nothing fancy. All in all, would not recommend for repeat shopping and will definitely take my business elsewhere

Their product doesn't weigh. Went there twice (I know, I suppose I deserve it.) and have weighed 4 grams(?) packages of wax. They weighed .7 .7 .8 and 1 gram. That's not what I paid for. If you won't be smart and go 'down the street' then you had better weigh your product. In the box weight should be 42.9 grams (it won't be). I hate being cheated. I won't be back.

good selection, great and friendly staff, good vibes.

Yes I stopped in yesterday to check out the place and when I pulled up there was a line of 30 to 70 year old people on line and all were quite and respectful of all others on the line. There were about 45 people in front of me but only took 30 min to get in. The place is spotless totally professional and knowledgeable staff and what you see on the website menu is what they have in stock. I got some prerolls and an half ounce and some blue raspberry gummies. And I can tell you I’m a 45 year weed smoker and this place has thee best flower around period. I’m very happy with my visit and will be back here often. Do yourself a favor and visit this place you will love it to. Big AL. N.Y. Best prices in Massachusetts Guaranteed. God Bless all of you.

nice inside. disappointed to find both my eighths weighed out differently. one was .25 grams short... considering what I paid, that's pretty unacceptable.

1st time there .. Great service, Great product.. no wait ☮️❤️

Was not that for from me in NY.. Great staff and prices.. Not alot of selections and no grams just in case you want to try.. But because the price is low & your not getting that tropical smoke so to me its a spot to go if yours funds aint all that good but you want so good smoke... But if you got the extra funds them shop around a little more..

Medical prices increased and when I inquired about it I was told "Untill someone else is doing this we will keep rising our prices as long as people are still buying" this is just MiniMe BigPharma

Excellent quality and variety of product at competive prices. Knowledgable, helpful, and pleasant staff. Parking on site. Safe and secure location. I drive twice the distance as my closest adult use dispensary for all the above reasons.

I enjoyed the visit thoroughly! One of the owners greeted me in line in the main part of the outfit. The decor was dark, yet welcoming. The greenery theme was well carried out. The best resource for an experienced patient like myself was their paper menu in-hand at the point-of-sale so I could pick out THC and terps. I got a mix&match of 7 prerolls, a vape, and called it a day. Prices aren't bad, and I definitely recommend the 7-pack of prerolls. Get 7 different ones!

Basically street quality weed for twice the price. Check in needs to be improved especially on one of the employees attitude, you can’t be annoyed that people are upset at getting cut by every pre order and med patient, when you only have one guy working the counter.