One of my favorite dispensaries to visit. The staff is very friendly, and they always point me in the right direction. I tried my favorite strain here, Sunset Sherb, a year or so back, and I look for it everywhere now. Anything with Sherb in it. I’m an Indica dominant, but also like the giggles and this strain does it for me. Enjoy!
Awesome experience! Long read, BUT please take the time. I couldn't have asked for a better first-time experience for ALL of this. For this being something that's typically "scary" for first time users, you won't have that experience here. A little about my AMAZING experience. When I arrived, I was welcomed by the "door checker." It was chilly out and my first time (One page questionnaire to best serve you) and the "door checker" done his best to quickly sign me in, ensuring I wouldn't get cold. Once signed in I was brought in and asked preference in product to try. Once decision was made, I was taken to the next employee for the next step in the process. I was lead through the process and informed about the different perks/benefits in each of the different product options, ensuring I was comfortable, and knew what I was looking at, before proceeding. Once I chose my products of choice, I was informed of total and given a free T-Shirt, coke-can cooly, and a 20% discount, JUST for being a first-time customer. Paid for products, the products were explained and how to navigate use, if wasn't familiar. Was informed the benefits of each thing that was in the product I purchased and the things it could help with. Was then given an information sheet with the different benefits of things in the products and pharmacist information, should I ever have any questions. Then, was handed my purchased products and walked to the door. There's so much concern, care, love, knowledge, & passion, in these employees & what they do, that it's impossible for it to go unnoticed. For example, the employee that helped me with my decision in product, based on my needs AND preferences, stepped out with me to ensure me that I wasn't alone in my journey and not to be ashamed. That there was no such thing as a dumb question. They were all there with knowledge of different levels and if one didn't know another would. They learn from the pharmacist regularly, in varies ways. Didn't rush me off. Let me talk as long as I wanted/needed. Definitely made sure I knew I was welcomed back anytime. Also informed me about the delivery service option, should I ever want/need to use it. Before the end (and many times during) they ensured me it was ok to ask questions if I had any. They made it a priority to share the opportunity of their knowledge becoming my knowledge if it were an interest, before leaving. **RARE**OCCASION** ---- > I was very pleased with too many things to name, so please know, THIS is the reason, why I left a review. **!!WOW!!** Thanks for the amazing experience and incredible amount of knowledge, for just my FIRST TIME. **!!This location is my location of choice!!**
Very quaint and attractive venue with up and coming vibes. I’d love to see this establishment continue to flourish and grow. Great quality product and the bud tender, Brandy was very informative and willing to educate me. Will definitely shop with them again.
This is David Bruce Bennett, just wanted to say thank you so much Surterra, for having such wonderful products, and med tenders, I would like to thank, Makalia, Brad, Chris, Brittney, Kenneth, Tre, and others, as I will learn your names, also, anyway, I wanted to leave a tip, as they are working hard to keep us medicated, but did not see a tip jar, I would like this to change!!, this plant is one of the reasons I stay in this world, as I have a severe mental illness, bipolar 1, so please change this Surterra!! Love, David Bruce Bennett!!
Love these folks. Always a lot of help and always got good product.
Love this place! They are always helpful and knowledgeable!! Definitely recommend
Chelsea M was my bud master and she did one hell of a job, staring me in the right direction for what I wanted. I’m gonna come back and I’m gonna tell people about the place especially veterans.
Ebony was my cannabis expert and was friendly and helpful.
what do you recommend water ph up until put in soil
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