Ascend Cannabis - Downtown Springfield

The Layout is a bit confusing but once you get past that the staff are all wonderful. Its a bright and warm atmosphere. It's really setup well to keep you coming back.

The staff is super helpful and patient. There is a great variety and a welcoming atmosphere.

Amazing service, very helpful staff, great products

I usually love it here, very good service etc but today was not treated considerately.

the only dislike is the live menu doesn't really match the products available

Worker spent a lot of time with me

Really enjoyed the place as a whole

Great people great place

Love them

I absolutely love this place! Everyone is so friendly and welcoming!

This is the only dispensary I've been to, but I'm really pleased. It's clean (the bathrooms are spotless) and has a very nice, spacious waiting area with water, a keureg machine, free wifi and snacks. The staff are wonderful, they know your name, are knowledgeable about their products and how to use them for the inexperienced. I've never felt unwelcome and they've been awesome about ordering products that most people don't use but are more medically specialized. The prices are what they are but I don't think they're unreasonable because of the service you receive. The parking downtown sucks, though. Only two handicapped spaces by the store and the regular spaces are hard to find on busy days (when the capital is in session or something's going on downtown). I usually plan the visits for early afternoon or right at opening. All in all I'm very pleased with the place.

This location needs more specials and give a ways. I hear other dispensaries have Shelby County compassionate programs for people with cancer. I ask about this today. They are suppose to find out.

The staff is fantastic there. I really like going just to see them. I Love hci alternative.

Convenient, friendly service

Just nice, helpful people.

Great service, great staff

It would’ve been nice to see a warning of some kind about being closed today. Drove all the way from Jacksonville to find we couldn’t even get within a 2 block radius of HCI and they were closed.

Friendly staff

Awesome

Very informative

Very informative

convenient

I was 14th in line today, receptionist forgot to write my name on the list, so people who were behind me were going in before me. It's so rude, this woman who was right behind me went and stood by the door where they take you in, so I walked up and stood by her, they said who's next and she went in. I told the gal I was next, so she looked on the list and my name wasn't there. While I was inside I asked the girl behind the counter who was waiting on me, how much something was and she got huffy with me. I think she was new, cause she didn't know where things were or what was on sale. Anyways 3 people who were behind me in line were checking out while my basket was being over looked. I know stuff happens but it's frustrating when people deliberately go in front of you, when it's your turn.

Great staff Great Place!