
DISPENSARY
MEDICAL & RECREATIONAL
Ascend Cannabis - Logan Square
Ratings and reviews of Ascend Cannabis - Logan Square
(1 ratings / 110 reviews)
4.8
Quality
4.9
Service
4.7
Atmosphere
Reviews 25-48 of 110
September 4, 2021
Staff are consistently helpful. First time I went, they guided me through the process of getting a medical card and even recommended some Drs that did telemedicine. They will always help you select stuff and choose what you’re looking for if you need guidance. It’s a popular place which is why there are sometimes lines, but the people complaining about it in other reviews must have unrealistic expectations - sometimes you have to wait in line at a store. You’ll survive! It’s a great place, I highly recommend.
Dispensary response:
What a wonderful review! We truly appreciate your understanding, patience and support. Thank you so much for the recommendation.
September 28, 2021
January 24, 2022
I shop here often, and it's always been a fine experience, but my last visit was exceptional. Fletcher was my main point of contact, but Rocky and Jason helped out with answering some of my questions too, plus they all helped in creating a fun laidback experience that was more welcoming than my previous visits.
Dispensary response:
Thank you so much for the five stars! We appreciate you giving our staff a shoutout.
January 25, 2022
April 29, 2022
My favorite dispensary! The staff is always friendly and helpful especially Josh.
January 21, 2022
Everyone is always super nice, ready to help and chat. It’s always a good experience! I should be better at getting everyone’s names, so I could give everyone a personal compliment, but Corey Z was awesome today!
Dispensary response:
Thank you so much for the five stars! We appreciate your feedback on our friendly staff superstars.
January 25, 2022
January 24, 2022
I have gone here multiple times and have not run into any problems. I think the longest I had to wait was 15mins. If you preorder online you should be fine. This time around Corey Z. helped me out and was very kind.
Dispensary response:
We're glad to hear you have a quick in-and-out visit! We hope next time we can supply a full five-star experience.
January 25, 2022
February 21, 2022
Best place in chi town. Easy to order online. Bud tenders are always on point. Always a good vibe.
Dispensary response:
Thank you for the five-star review! Hope to see you again soon.
March 11, 2022
January 24, 2022
Kevin M was very helpful up front and Wil was awesome at pickup. Great place that makes you feel comfortable and explains everything thoroughly!
Dispensary response:
Thank you so much for the five stars! We appreciate your feedback on our wonderful staff.
January 25, 2022
February 1, 2022
Very organized, speedy, and polite. Robert was especially helpful in letting me know about my reward points.
Dispensary response:
Thank you for leaving a five-star review and recognizing our hard-working associates!
February 4, 2022
January 16, 2022
Kevin D. was super friendly. He recommended the 1906 drops to hep with sleep. They definitely helped. Great recommendations!
Dispensary response:
Thank you so much for the five stars! We appreciate your feedback on our friendly staff superstars.
January 18, 2022
January 23, 2022
L. took great care of me
Dispensary response:
Thanks for visiting! We hope next time we can supply a full five-star experience.
January 25, 2022
January 13, 2022
Tim made this visit 5 stars
Dispensary response:
Thanks for leaving us five stars! Come visit us again soon.
January 16, 2022
September 8, 2020
I make this a regular rec stop since I live in the neighborhood, and Moca has a pretty nice rotating selection and variety to choose from. The COVID-19 pre-order process is incredibly easy and takes less than 2 minutes to place an order, which will save you about 30 if you walk in without one. Both times I got Leah (hope this is spelled right,) I got nothing short of welcoming, genuine and educated service. I hope you'll consider trying this spot out!
January 20, 2021
I've been going here for over a year now. Everything is okay. Service is faster in the mornings. Avoid coming on the holiday. Pre-order to save yourself time. The majority of staff are very kind and patient. Its in the area and has what I need, so it's fine.
September 1, 2020
Always chill and knowledgeable budtenders. Management is on point and willing to work with you if you have any issues. Firm understanding of state regulations, and definitely not afraid to enforce them if needs be. Always have a great selection between the two locations. I love me some MOCA.
November 17, 2020
My dispensary for 2 + years. Great people. Great products. I am a medical patient. My one wish is that their website had more info on strains. It would be cool if they linked directly to Leafly’s strain diagrams.
February 16, 2021
Triple A, all Day! Moca is the spot!
June 24, 2020
I love how clean it is. The staff is friendly and very knowledgeable. I even called to ask them about certain strains I can try with my medical card, and they were very quick on their feet. + great social media presence.
I haven’t gone to a different dispensary because there is no need to.
July 16, 2017
I'm going to second another reviewer who said they need an express line. I have called ahead to place my order, as they suggest, and I still have to wait behind someone who is asking a bunch of questions. I've waited nearly an hour at this place during the very busy times.
The prices are compatible to other dispensaries in the city and so are their special sales. They offer a "loyalty discount" if you keep buying from them. The only thing that some other dispensaries have on Moca is a quantity discount. It'd be really nice to get a discount for us quantity shoppers.
While the selection is top-notch, they have omitted products based on their own tastes. One such item I really wish they would carry is shake -- I prefer to smoke my herb with herbs so it's slow and steady. I've been wasting a lot of good flower because they don't have shake.
It would be nice if they somehow figured out which budtenders' recommendations are best for certain ailments. For example, one of the women really knows her stuff when it comes to strains for pain. Another, one of the guys, provides great recommendations for uplifting/mood improving strains. Not every person needs to be perfect for every condition, but it'd be cool if they would self-identify who is most knowledgeable in specific areas.
Overall, this is a really nice space with great bud tenders. They still have kinks to work out, but it seems they keep improving (I've been a patient for almost a year and have noticed how they have made their processes better). For one of the largest selections, it's worth it for me to drive past other (closer) dispensaries to shop at Moca. I highly recommend this place.
July 26, 2019
This medical dispensary is amazing! The care team is knowledgeable and upbeat. Your privacy is a priority. You order sitting down at a table one on one with cannabis knowledge staff. No one is rushing or pressuring you. The experience is fantastic. Even after going back this place holds true to its great reviews. I love MOCA!
January 1, 2020
Everyone here was super friendly despite it being super crazy due to legalization. Hope to be back in a few months once the supply and demand in the state level out.
February 9, 2020
Not much to say, but quite honestly they treat you more like a person than Even a doctors office. Don’t think I we’ll ever change dispensaries unless they close.
May 6, 2020
My dispensary
July 15, 2019
I love the staff here! They even know my name! I always feel so welcome when I come to pick up. They also have a points program that has also been super nifty. They always have great products and a huge menu, so you’re bound to find something you like. The staff will always make sure you are happy and excited about your purchase. Highly recommend this place for everyone!!
January 29, 2020
phenomenal staff!