Ascend Cannabis - River North

IVery unsafe atmosphere and the weed, unfortunately, was not string and basically didn't give results. The peoplecwere rude and another customer was being extremely rude-yelling at a woman and pointing in her face and getting others to join. The staff did NOTHING! I complained and no one would give me their names they vlclaimed they were scared? Anyhow, aside from the unsafe, scary behavior, the weed wasn't good! I won't return. It is an outlet store, so. I dint know. I got Humboldt Fog, maybe not the best choice. Horrible service and weed. Tastes like lettuce.

I love this location and the products. But today I had an horrible customer service experience. The representative by the name of a Vince was extremely rude and very unpleasant to deal with. If you shop at the location on Ohio Street, representative, that helps you his name Vince, please request a different way sales specialist because that guy is rude and unprofessional.

Uriel was my bud tender and he was absolutely awesome! I had to leave the line twice to transfer money and was scared I was being an annoying customer. Uriel was so understanding and kind! I will definitely be back time and time again because of people like him. The entire staff at Ascend River North is top notch. I highly recommend this shop!!

I was at this location a few weeks ago and had the pleasure of being helped by Rachel!! She was so knowledgeable about the products and answered all of my questions thoroughly. I walked in feeling like I didn’t know anything about marijuana and left feeling like an expert. Rachel deserves a raise!! I’m going to post this review everywhere I can think of!

Romel is extremely patient and helpful. He’s also very kind and always in a great mood. Everytime I go to the dispensary I feel uneasy or a bit nervous but now I look forward to seeing Romel because it makes my shopping experience smoother. I def. Recommend working with him!

Pre-ordered online & waited for updates. The app said it was processing but never got to “ your order is ready.” The security guard let us in after 20 minutes & we went through the check in process & got our order. This was in the afternoon. At 9:12 in the evening I got a text that my order was ready for pick up. 🤷🏻‍♀️

Really nice experience. My first time buying and I hope keep going there frequently. The parking lot is a little complicated but worth it to find some space to buy your medicine! Thanks guys!

Amazing and friendly location. First time shopper with my mother who uses a wheelchair, everyone was so accommodating and wonderful. Angel at the register found the best deals and answered all our questions. Will definitely come back next time I’m in Chicago! :)

Well for starters I have hated how behind Chicago is with the rest of the US when it comes to Rec use. So I finally decided to try this place out since they have deals, which I’m use to when I go to other legal states. I was just looking to see how it was so when I got Leafly and looked at they deals for 10% off a penny preroll came up. I was like cool. Looked for any fine print and there was none posted on Leafly but I was sure I had to make a purchase of course. So I selected a pre roll and the penny two set pre roll. When I got to the dispensary. The lady pulled up my order. Then she tells me the penny pre rolls are if you spend 100.00. I said ok well it definitely doesn’t say that on Leafly which is where I placed my order. So I just canceled my order. I can’t shop somewhere where they make a typo and don’t have the customer service to back it up. Ill stick to the streets of CHICAGO for my good medical!

Called first to see if they’d take walkins. Polite and helpful. Easy parking in their lot next door. Todd walked us through on our first visit. He was knowledgable and helpful. Simple, easy process, nice facility, kind, helpful, professional staff. Reviews were why we chose Moca. Good choice!

Super awesome dispensary and Rock gave me super amazing service. Highly knowledgeable, friendly, and kinda cute😊😊 can’t wait to come by again this weekend!

My man Danny M. helped me out at the register and made my overall experience amazing. I will definitely be coming back! Quick and easy in and out.

Danny M really made our first great. I’ll have to make a other stop before heading back home.

Love this Ascend location in River North! The staff is always super friendly to my dog Maison and everyone has great product knowledge. Romel, especially is awesome!!

i only shop at Ascend River North and i received excellent service from Brian and he helped me understand the rewards program and the valentines deal!

I always have a good experience here and it’s pretty quick. Romel was awesome and provided great service. Definitely recommend

Joe and Ann elevated out trip for sure

Brandon was very helpful and provided great customer service!

Everybody working there is so friendly, great selections as well. Romel Is the best!

friendly staff good product selection and great deals

Romel was very helpful and made checkout easy. I will be back

Romel’s service was so welcoming and made me have a great experience!

Super nice atmosphere, everyone is really friendly. It never takes me more than 10 min for a pick up.

Sometimes the wait outside can be tiresome, especially in the typically sub-par weather that is winter in Chicago and the onerous taxes, of which Moca has no control over either, its a wonderful spot to satisfy all one's cannabis needs.