November 21, 2020
Honestly after the incidents we have had with the security staff and how aggressive they are, and how they low key harass you, just leaves a bad taste in my mouth and makes it hard to return to this location. I haven’t been feeling well so I’d chosen to stay home, my boyfriend was out getting flower for us(he’s also a medical patient) and since they hadn’t updated the menu in 6 days, when he went in he called me to let me know what they had, the security guy was literally harassing him to get off the phone, enough to where he left without being able to get something to help me feel better. I called the store to inform them what had happened. Said I’d be getting a call back either that night or the next day, that was monday night. It’s now Saturday. We happen to choose Attis after we missed a drop at another shop, we love Attis, this last time tho def makes us not want to return. And in reality the last 3 times we’ve been there the security team they have is just disrespectful AF and honestly rude and I’ve seen them on their phone plenty of times so apparently that no phone rule doesn’t apply to them. Please improve this area as well as keep the online menu updated for situations like this when someone is ill and trying to stay home and the pick up/delivery option isn’t available, especially if it’s too late in the evening. Please don’t be hassling loyal customers who have returned time and time again and spent $$$$ at your shop. I spoke to the manager Ben and he seemed concerned and apologetic but at this point I now believe he was full of crap seeing I have yet to hear from anyone. TONI ROCKS THO WE LOVE HER!