Botanica

Without a doubt this is one of the nicest dispensaries I've been in. The setup when you walk through the front door is friendly it's inviting it's open. The way they have products displayed for you to see is wonderful and I haven't seen a display quite like there's anywhere else. The staff was friendly they all asked if I had questions multiple times. I'll definitely . be visiting them again

BUYER BEWARE!!! POORLY CURED, HUMIDIFIED FOR WEIGHT Flower is heavily hydrated, its ridiculous. Iv never seen anything this low from a dispensary before, the silica packet was damp. Humidifying your bud to make up weight.... insane... And this is not from another grower they procure from, this was Botanica branded bud. Got 4 packs of 8ths, all the same.

pleasant selection

They advertise that you can use credit cards on the internet and then when you show up, You wait 20 minutes outside in line to find out that you can't use your credit card and if you don't have enough cash, then you have to drive somewhere find cash come back and wait in line again.... They don't apologize for the inconvenience, they don't recognize it at all. When they talk about their customer experience this has to be what they are talking about. I have spent a lot of money here over the past decade.And the fact that these guys can't even acknowledge the inconvenience is completely ridiculous . Someone else can have my thousands of dollars a year. Paying cash is inherently dangerous as people hanging out by the railroad tracks will know that when you Show up there you have large sums of money.

I got a half gram c cell of Drip brand gmo X project 45 live roson. I opened it right away and began ripping. About 4 hits in, I suck in a giant glob of hot material. It burned the tip of my tongue and I noticed the cart itself had begun to leak out of the bottom. I paid over fifty bucks and they said all sales are final. They sell garbage and don’t care about patients.

1st time here & last time. I HATE being ripped off. Bought Genesis Flower which is 4.5 grams per pack and also advertised like that, get home to find out this place repackaged the flower and ripped me off, it only comes with 3.5g and crappy bags they put it in which dried it out, Genesis uses Grove bags and keeps it fresh. Even the Boveda pack was all dried up. Scammers if you ask me.

ripoff shango comes in a crappie paper bag when they are sappedto come in a jar ,genesis also comes in 4.5gram nope not at Botanica they take out and put in a paper bag alway dry flower got to earths healing better flower and half the price.

COMPLETE RIPOFF. I purchased 1/4 of Shango Mod Banana and two individual grams of Genesis Biocueticals. I got 7 individual grams of Shango and one gram of Genesis. You people shouldn't even be in business!!! Stop Listing your flower as Quarter's and Halfs if you're literally dispensing Individual grams! HORRIBLE!!!!! I've been coming here for the last year. That is the last time I step foot near this POS Establishment.

Loved this store for a while. Now I’m on the fence. I don’t mind paying a little more, their product is supreme. I do not like the fact I’ve been treated rudely on my last three visits. My fault for the second and third times I should have taken the hint with the first time I was treated rudely and not returned. I expect to be treated at least civilly when interacting with anyone. I am polite and expect at least civility to be returned to me. Oh and these are people who want to be tipped for their efforts. Maybe there’s something I’m not understanding.

This dispensary has improved a lot over the last few months with respect to having a wide variety of flower. Still wish it was deli style and not prepackaged since it’s hard to tell if the bud is dry, which sometimes happens. Mostly disappointed to see the rewards tiers change so drastically. 900 pts used to get you a free 1/2 oz of house strains. Now 900 pts gets you an 1/8 of shake? Wow. Smh. 1750 points for a 1/4oz and 3000 points will get you $100 store credit. I’m at this dispensary weekly and never once did anyone inform me of this change. No verbal or written notice whatsoever. Your patrons deserve better customer service. Extremely disappointed in the lack of communication.

Botanica has gone downhill. Sullen budtenders, dry pre-packaged flower, Prices in the stratosphere. The only thing they have going for them is the comfortable, well-appointed waiting area, Better to go to Nature's Med, not far from Botanica. Better product, good variety, friendly and knowledgeable tenders, reasonable prices. Waiting area a little cramped, but they offer fast service, so no long wait. Can pre-order and pick up in designated line. Sorry Botanica, you've lost me...,

This place got rid of happy hour and it started charging tax when the tax used to be included in the price. Everything is more expensive with no notice. This place sends you a million text for everything but they could not manage to let their customers know about all these changes that literally happened overnight. They also neglected to post it on their website. They are doing construction so you don’t get to see the products. You have to do everything outside. It’s obvious they don’t care about their medical patients anymore as they get ready to go for the recreational sales. It was disappointing. These places would not even exist if it had not been for the medical patients and now they can’t manage to do anything for us.

this wait outside because your under construction till aug mid to late month is poorly timed. we know you only car about the 207 rec patients because you took all discounts away and happy hour also and removed the points system you had and make us wait outside in the Arizona heat 100 +.now you are changing us tax when it used to be included enjoy loosing alot of us good medical patients. I will go elsewhere thanks for all the great meds I used to purchase there guess medical card holders aren't worth taking care of.

Man the service has gone down. I triedo ask about what recommendations for the carts are and my answer was "there all generally the same" ... thanks man

I have tried every Dispensary in Tucson and every time I came back to Botanica. Their customer service is beyond impressive Sabrina and Sammy set the bar for standards of how true Customer Service should be, always a pleasure and very helpful. I will have to say the quality is unmatched as well kudos to the Botanica team keep it up!

Clean store and nice setup. Really good products and variety

Love the indoor environment, looks like an art gallery

I was in today and got some gg#4 and its horrible. Super harsh to the throat. Smells like reggie and is definitely not up to par. I had tried to switch it out with something when I was picking up my order, as after I had ordered I had remembered the strain and that I didnt like it last time.. when i got there I was told I was unable to switch it and had to spend $42 on something I didnt want to get. I understood but it doesnt say that anywhere when I ordered so i didn't think ti would be a big deal. I drive an hour to get there and i usually go here and here only because of the product but I think that may stop as I can get the same quality as this gg#4 else where for cheaper.

About a year ago I had an issue with how everything was being run at this dispensary so I stopped coming in. If you go back to my last review, you'll see I had a bad experience that got me extremely upset, displeased and disappointed with the staff. But recently I stopped by because I noticed MPX live resin and Grow Sciences Hash Rosin is now on the menu, so I thought I'd see if anything's changed. Yes! Just about everything has improved. Everything is priced tax inclusive and if you order online you get in and out so much faster! Their new budtenders will help you find something that fits your profile without trying to upsell lower quality product. However, my ONLY complaint is how today when I came in I noticed alot of the "house brand" flower being sold here is definitely wholesale from High Grade which is still fire quality flower but I can go up the street to Nature Med and spend less for the same flower. Everything else was fine. I'd love to see Potent Planet make its way to the menu! I'll gladly pay extra for the exotics quality. Keep rising to the top you guys!

Very quick which I like, friendly staff always smiling and helpful. Sarah there is always smiling and willing to help u with whatever u looking for!!

I like the look of the store and the products are great. The points system is trash tho. There should be a place online to check how much you have and not just a link that is txted to you. My links that were messaged to me don’t work so I don’t know how many I have. The person I spoke with said that they couldn’t tell me how many points I had and that there isn’t anywhere else to check the points besides the messaged links. Honestly this is why I stopped shopping here

Unfortunately this comment is long overdue your guys products needs some work most of the flower has huge stems and excess water leaf 2nd time in 2 weeks that this has happened what I don't understand is if u specialize in grams why don't you do a better job at making sure the grams are premium as you say your flower is very disappointed

This is my go to dispensary. They sell grow science’s weed, which in my opinion is the best marijuana money can buy. My review is not 5 stars because I decided to try the 22red ghost og through an online order. I guess it’s my fault for ordering something I’d never tried via online order but the 22red weed was not only unenjoyable, it was harvested on June 3, 2019, It is currently April 2020! I am in awe that they would sell mj that’s almost a year old. And for the full price of 45?! Very disappointing. I’ll just stick to my roots and Get the grow science weed.

Fresh and clean lobby, very prompt service, masks available for patients who don't have one(nice touch, others kick out and/or shame patients), high quality products/flower and the bud tenders are Awesome! Thank you!