Cannabis Haven - Augusta (Med)

I ordered online at 645pm Wednesday night. At 845, I hadn't heard anything about the order being completed so I went in. This seems common for this location so not the end of the world. No one besides the weed tender was there when I arrived and my order was sitting on the counter, ready to go, but I was never notified. A little annoyed that I wasnt told my order was ready but all good, I got my stuff and left. Now its Friday morning, 40ish hrs later and I receive a message that my order is ready. Typically the products I get are good, but one of the prerolls in this order was super dry and loose resulting in most of the flower landing on my floor when I removed the preroll from its tube. Overall, I like the people, product, and prices but mostly it's their late close time that has me coming back.

Not very good quality. I went in for a pre-roll. I got 2 1/2 gram pre-rolls were supposed to be sativa. when I got to the place, I was going and realized they were Indica when I opened them up they were only halfway filled. I drove all the way back to the store to return them so I got a full gram pre-roll this time which it was full. I was grateful that I didn’t have any problem returning the staff seemed very nice about it and didn’t question my return which I appreciate appreciated so I give them kudos on the staff. I went home and smoked the other one and I had to smoke the whole thing and I still didn’t feel it. I went to another store in the area the other day and got gram size pre-roll for the same exact price and couldn’t even smoke a quarter of it before I was really feeling it. I am not going to come to your store again because I feel that there are other places that I can get better quality stuff from.

They are always awesome here. Never had a bad time. They've always been very , very , very helpful very courteous, very respectful and very pleasant , awesome people.!!

This is my second time ordering online and not having my order ready for pickup when I arrived the next day. I was also put off by the fact that my order was put in and showed 10% discount but was told that that was the "Munchie Mondays" discount. It's certainly their discretion not to honor it, but after hearing I had placed my order on Monday and informing the manager that there is nothing indicating it has to be picked up on Monday (and the fact that my order wasn't ready) it seemed poor customer service to me.