Captain Jack's

I live in riverside near Tyler mall and drive all the way to captains for my supplies. Today Mark helped me check out from my online Leafly order. He was sweet as pie and even informed me of the latest deals going on this month. Even got a mini flyer for my fridge to remind me. Shout out to Mark! Thanks for a fast and easy check out.

I had an amazing experience at Captain Jacks. The guy who helped me, Miles, was awesome! He listened and suggested a sleep aid that I tried and had the best nights sleep I’ve ever had! I was checked out by Kailee who I think was a manager. She was so helpful as well and made me feel so welcomed and “normal”. Best experience ever! This will definitely be my go to place from here on! Thank you so much Captain Jacks!!

Thc content for my flower was 10pts lower than what was posted on leafly. Why does it seem like Capt’s charges 10% sales tax? Hmmm

As a Captain Jack's customer for many years...I have always enjoyed the personable responses from their bud tenders and the efficiency of their system there...And, I have been able to enjoy a variety of top level product from them. Their atmosphere is always welcoming...and, of course, when I was in there today...the many nods to St. Patrick's Day and Pink Floyd playing in the background made it a very pleasant experience.

Thanks to staffers Martin and Blaze for taking time to give me some practical and useful information on edibles helping me to make a comfortable and informed decision. Quality products, quality staff! Well done Captain Jacks!

Great place always friendly

very hard to log into website . then i am told that all my points were gone because they went to a different system and they said they notified people but i was never notified or i would have used them .

Always a great visit to Captain Jacks! Environment and vibe is so chill, and the bud tenders are always so friendly and helpful. Hoping they open the dab bar and lounge again soon!

I've been coming here since they got here 😆 My special parking spot bc I ride motorcycle when I pick up my sacraments... Today "ANTHONY" helped me out ✌️❤️ Thank Youuuu Anthony. And Oh! You told me about the fresh roasted coffee & it is OooWee plus $1 pr Yeah! Nice hook up Anthony 👍

Lately online inventory has been awful always out of stock when it shows in stock and customer service is spotty. Dunno what’s changed but needs to be fixed

I placed an online order they notified me right away fast service when I came in I was welcomed by everyone mark helped me with my online order he was really nice and helpful told me a lot of deals going on 10/10 great costumer service coming back for sure

I'm interested in learning about the different strains of cannabis

I've been going here for many years and really appreciate the budtenders. I have never felt uncomfortable or disappointed with every visit.

One of the best places honestly! Everyone’s so kind and helpful and I never feel like I was cheated out of my money. Always 5 stars!

Easy

A++ cleanliness A++ friendly staff Great deals & rewards. Been coming here 6 years almost now

Been a patron for years and highly recommend. Great people, products, prices and specials.

I would like to thank all bud tenders at Captain Jacks always helpful and friendly..Big thanks to Jamie your awesome...

Hands down the best dispensary.

Shout out to the whole gang @ Captain Jacks! Blaze so helpful & pleasant.. Great place & great people!! Thanks guys!! Lisa Edmundson :)

Upon careful evaluation and scrutiny of my recent experiences purchasing cannabis products from the aforementioned establishment, I am compelled to express my utmost satisfaction and positive appraisal of their provision of said substances. The cannabis products provided by the establishment are of unparalleled quality, exhibiting exceptional potency, flavor profiles, and aroma that exceed industry standards. Furthermore, the staff members at the dispensary are highly proficient and knowledgeable, providing expert guidance and recommendations to customers regarding the various strains and products available. The dispensary's premises are immaculate and well-organized, providing a professional and safe environment for customers to purchase their cannabis products. The prompt and efficient service provided by the dispensary's staff greatly enhances the overall customer experience, ensuring that customers are able to obtain their desired products quickly and hassle-free. In summary, I wholeheartedly recommend this establishment to any individual seeking top-quality cannabis products and expert guidance in a welcoming and professional environment. The dispensary's commitment to excellence is reflected in every aspect of their operations, making them a top choice for discerning customers.

Top notch product and service .. LOVE the vibe and staff!

Staff is too high to offer customer service. I have been visiting Capt. Jacks for the last 3 years almost. They used to have a wide variety of brands and quantities. Today when I got there my order was missing half the items I ordered this morning. No explanation, I ask about some other products, all out. When I get home I see that they had what I wanted from a different brand. I would have bought the 1oz if they offered it and spent the $200. Instead I left with only spending $60 and not satisficed. It is unfortunate that the staff does not know what they carry to make suggestions. Very disappointed in todays visit. Brayana and everyone working today. And it was not even busy. 5 people working and only two customers. Just lazy and stoned which is a weird sentence to write. A lot of money has gone into making the building look nice but inside needs some work.

Always fast and easy. Justin and Quince always helpful when you’re not sure what you want to try.