2 days ago
A very clean and the staff is very nice and helpful
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As always, quick and friendly budtenders. Made my nightmare Costco shopping experience drift into memory, allowing me to complete my Sunday duties in peace and tranquility. Shine on, Captain.
I come here regularly and the staff at Captain Jacks is always amazing!
I really appreciate the welcome atmosphere and the helpful friendliness of the staff.
Captain Jack's is a class act. The products are always great and explained well by the bud tenders at the desk. The customer service is great, friendly and well-informed. I appreciate the clean and safe atmosphere of the establishment.
Always a great experience at Captain Jacks. Special thanks to Daniel L for excellent service every time!
Any way orders can be placed after hours for pick up the next day?
I like to take my time picking out my pick up and have been using Leafly to fill my cart so it just takes a second to place it in the morning, but would be nice to just do it through your website.
Otherwise, great place, everyone is nice and helpful from security guy to check in to cashier.
Not my first time there, will be there again and tell all my friends.
Karen Sue
I love going here, everyone is friendly and knowledgeable
I always walk out of this place with a smile on my face, and its not because of the product I've just picked up, but because all the people are friendly and uplifting in their attitude. Happy and helpful. Thanks to all.
The staff ate immensely friendly and helpful. I enjoy coming here and there is a implied camaraderie which I appreciate. I have and will continue to recommend Captain Jack's as THE place to go!
For the first time ever I was disappointed with the service I received today. I had an online order ready for pickup, I went directly to the bar to get my order, as I have since I first began using your business. After waiting several minutes, I was instructed to stand in line due to bar being closed for the day. As instructed, I went and stood in a long line. Once it was my turn, I went to the sales counter, I then informed the employee I’m here to pickup an online order. The employee told me I had to go back and stand in another line, at this point I was frustrated, but did as instructed. I then stood in the other line which only had one customer in line. I was then called over by the same employee who originally sent me to the online pickup line, which by the way is not identified by any signage I could see.
Long story short, I had to wait at 3 separate locations. The irritating part was the same employee who told me to change lines, after waiting several minutes, also pulled me out of the second line to give me my online order. He could have just taken care of me originally!!
Professional atmosphere Quality product Great people Thank You
Been coming here for years. I order online it’s quick and convenient. Everyone is friendly and welcoming. Today my bud tender didn’t even ask my name he already had my online order ready and little things like that keep me coming back. And they have happy hour and a reward system.
June 5, 2022
Profesional
Ordering ahead save a lot of time, and helps you skip the walk-in line… I prefer to pickup from the bar area.
Yay!!! I found a new fave! Power Stack+Kief!!!❤❤❤ very pleased overall!
I am a regular. I love this place for real. Lately though I've been buying disposable cartridges. On the website a cartridge will be listed as 95% thc but when I get it and look at it it only says 88% thc. This is a huge difference to me, and idk how they could mistake the numbers. I have a high tolerance and like stronger cartridges. This is the 2nd time I got one and the percentage on the website was advertised as being higher. At this point I have to start asking to see the product before I buy or I'm just not getting what I want. Kinda sucky.
Order ahead is always great. Easy to do and convenient pickup. Everyone is always so friendly from the door to the counter. Great place.
Always a friendly place for great product. Special thank you to Noah, Stevie (always awesome hope I’m spelling names correctly). But all the staff is great. Highly recommend can’t wait for the lounge to be back.
Only place I go
March 29, 2022
I’ve loved Captain Jacks for a while now, and they still are the best in the game for this area. The environment is friendly and akin to going to a BevMo/Total Wine except it’s for cannabis and CBD. Augustin helped me find products for myself and for my elderly Aunt who has Parkinson’s. Great knowledge and great products.
The budtenders are friendly and knowledgeable, and also compassionate! When I had an autistic meltdown on site, staff responded /immediately/ to my aid. They were astonishingly empathic while confronted with an invisible and often misunderstood disability. I'm even more grateful than ever for this dispensary.
On top of that, the selection is amazing. Flower, concentrate, edibles, even swag, lol. This place is the only dispensary you'll ever need. I've /still/ never once walked out of this place without a smile. 😁
Oops. Got the star backwards got to review again. Thanks again Jessica!
I always have a great experience at Captain Jacks. They have a huge variety of products and low prices. Online ordering is easy and I never have to wait more than a few minutes to pick up my order. The people are super friendly, knowledgeable and helpful. Today I was helped by Yellow who let me know about an upcoming birthday discount I wasn’t aware of. Thank you guys so much! I highly recommend coming to captain jacks.
