Chesacanna

Terrible experience 1st time visit. Placed the order around 1am for pickup up. Around 8:45am I get a message order is ready min you they open at 9am. When I get there and I show them my ID I tell them I placed an order online. Lady scrambles around for a minute comes back and tells me we don’t have it. What do you mean you sent me a message that it was ready. Long story short they tried to make me feel like they were doing me a favor by selling me something completely different than what I originally ordered. Which is the whole point of ordering so you don’t have surprises when you get to the dispos. First and last time going to Chesacanna. I have been to many dispos always order online never had a problem like this.

Chill spot for great medical deals. So worth the little extra drive. Keep it up.

GRACE WAS AMAZING!!!!!! Helped me pick out the perfect glass piece that I needed! Very informative also some of the best customer service I have ever had! I just want to say thanks to Grace and the rest of the staff! Will definitely come back

Was working in town and decided to stop by after seeing a lot of people recommend this place for the area, I was not disappointed! Amazing and friendly service. I was in and out in 5 minutes! Will definitely be back

I wuv this place. Always efficient and pleasant. My go to when I’m home.

I think this is one of the better dispensaries I have visited for medical cannabis. The staff is professional, and they generally carry a variety of products. However, it may not be worth the effort for me to travel there because they are discontinuing the very helpful and beneficial Healer drops that so many MEDICAL users rely upon for relief. This is a big mistake and evidence that the recreational market has overtaken and side-lined medical users. While all of you guys are lining up just to get high, the rest of us are being deprived of valuable products. I regret voting to legalize marijuana for this reason and because I have to smell the stench of cannabis in my living space, in spite of lease agreements which prohibit it.

prices are way too high!!!!!

Great atmosphere and great selection.

The selection isn’t as big as other places also you can’t get anything with more than 10ths when you’re shopping recreational. Other than that it was great service and experience

That was my first time trying this new place. Customer service was ok but they forgot to give me all my change back from buying from there dispensary and management took very long time too result this issue. I will not be going there again. That’s not how run a billion dollar industry but for my first time I will not go back and I’m a regular customer in the industry. Thank you

I love the open and friendly feel of the different areas, especially that there is a separate area for accessories that i can browse at my leisure, without feeling anxiety that I'm holding up a spot for someone else trying to decide what if I want a hemp or rice cones. My Budtender Amanda was super helpful, she put me at ease right away and answered all my questions.

Good place to deal with, good sale prices and veteran discount.

Liam greeted me with a big smile and his knowledge was spot on.

The most pleasant experience I have ever had in and out everyone greeted me, and was so polite and had manners (which is a gift nowadays) yeah this visit was just amazing . Go Chessacana!

In and out quickly and efficiently!

Amanda rocks! She always has my order ready and we had a nice conversation, makes my day every time 😊 Chesacanna is the best 💯

Love this place. Awesome staff. It’s always a pleasure to visit chesacana. Great deals and selection.

At a time when virtually every other Baltimore area dispensary has sold out to the international chains, Chesacanna remains a locally owned and independent leader at the top of the local market. Great deals, a uniformly friendly and knowledgeable staff, ample parking, efficient ordering and pickup procedures, and the best product selection in the area -- including an abundant supply of balanced THC/CBD products -- combine to make this the "go to" dispensary in the Baltimore area. My hope is that the opening of the recreational market in Maryland will not alter this, and that medical cannabis patients will continue to receive the magnificent service at Chesacanna that we have come to expect and rely upon.

Arguing with a customer is the worst thing you can do. (Customer Service 101) and the clinic manager is definitely clueless about that.

Was dispensary shopping since it became recreational alot of dispensaries have been crowded mainly due to lack of space, Not here. I smoke for anxiety and I hate crowds so usually I either have to go before work or just as theybare about to close and going before work isn't an option as I'm already at work and took 2 breaks already before they open. So I get stuck with bottom barrel pickings again not here, went there just to see how it is and I think thus is going to be my new dispensaries. Plus it's pretty much a heads-up and dispensary in 1, and the young lady who just got engaged congrats again and she was running the store they have there an she was very knowledgeable of her products she was selling, the bud tender I got was new so had to keep repeating myself but that's fine it was onlynfor additional discounts I get for being a veteran, and whoever picked our online order left somethings out. Poor man was flustered you can tell he was new and just learning the ropes there. All in all I liked this place enough that wife an inare willing to travel here.

Great variety. Excellent loyalty program. Go to place!

I love this store, everyone is kind and knowledgeable.

Top tier service. Always a great place since day 1.

Probably one of the best places I’ve been. Never had a bad experience with the staff, this place is my new go to.