I love the quality and potency of the products I purchase. I love that I can have no idea what I want, but the employee always has the best recommendations. My only issue is the constant shifting of prices. Boyfriend and I have been going on Wednesdays and Saturdays to buy the regulator brand oil because it's on sale. Usually get 5 of the 1 gram packs. Usually could go in with $40-50 and that would cover the cost. But today ended up spending $68??? Also,especially with current situations like the pandemic, I feel you should have a person mainly just for security working there. Tension is high and people are stressed and worried. But that doesn't excuse two grown men almost fighting in the store and threatening to shoot each other when they got outside.... And no employee heard, saw, or did anything about it. I get that on days where the discount is more popular, it's busier, but it doesn't make me feel safe or want to come back if the lack of supervision means I could possibly get shot by somebody on edge that just needs to get stoned.
182 customer reviews
so even with a valid medical reason(fresh stitches on temple) you can not enter this store without a mask. At least thats what the skinny jerk with glasses told me as there was a cute blonde getting rung up that didn't have hers on. Been coming to the downtown and valley locations since they both opened but because of this kids double standard I will never be back again. Also doesn't help that 80% of the time they don't help the next in line because there's no system in place to know who's next. Not worth going out of my way to shop here anymore. Keep my 3500 pts, I wont be back.
Hello, we're sorry to hear you did not have the best experience in our stores but we are exercising our right to refuse mask-less customers even with or without a medical reason. We have disposable masks that our customers may use if they do not have their own when entering the store or we offer curbside pickup for those who do not wish to wear a mask inside the store. We're sorry that you felt rejected while shopping at our Spokane Valley location but this new policy is to ensure the safety for our staff as well as our customers. Please contact us at firstname.lastname@example.org if you would like to discuss further.
Tried out the curbside pickup because I saw a huge line going into the store and it saved me a long wait, and the website is very shopper friendly as is the store lay out
Glad to hear that curbside pickup worked out well for you! We are grateful for your support.
I dont usually like this store because it's so compact and other customers are usually pretty rude. So I tried to online order. Ordering online itself was pretty ridiculous and not easy to maneuver. Then getting there because there was no parking I had to come to the door and stand there for another 10 minutes. However the employees are always super nice and trying to make it a better experience. Things get crazy at times. I would come back but not through online ordering.
Thank you for taking the time to leave us a review! We're sorry to hear you did not have the smoothest experience with our online ordering, we are working on improving the page more and more everyday. However, we're happy to hear you still had a good experience in the store and with our budtenders! Thank you for your support!