Cinder - Spokane Valley

I love your staff!! every time I come in a budtender or several welcome me in with a smile! shout out to Ocean love you girl! so good at giving good recommendations and so personable! lastly Nadia always busy but never to busy to say hi! I come for your excellent customer service,quality products and competitive pricing!

This is my go-to dispensary, staff is always friendly and welcoming, recently have been served by Noel, she's knowledgeable, makes great recommendations and is an absolute joy to talk with. Her customer service is on point. Thank you Noel for being amazing!! And thank you Cinder for keeping pricing and quality product available for our enjoyment. You guys rock!

Brian is my guy, he’s helped more than I was aware I needed. Make sure he gets this personal appreciation.

Noelle was my perfect bud tender today! Thank you for a wonderful experience!

I had the pleasure of doing business with Jamie! He gave me options in what I was asking for. Was honest about feedback on certain brands. I got 3 different categories of products here, plus a few cool lanyards for the lookah bear! He joked with me and lightened my anxiety of going into public spaces, and the weight of my day was gone before I left. Thank you for seeing me as a person, Jamie!

very helpful and kind staff

Today I had the pleasure of being helped by Kelsea. She is always friendly and knowledgeable on all the good stuff. I appreciate good help. PS She's a little cutie also, bonus...

Austin was my budtender and he was amazing!! Every budtender at Cinder always treats me with kindness and is knowledgeable and just great people to be representing your company, but Austin goes above in beyond in making you feel welcomed and making sure you are getting what you need.

Love cinder in spokane-valley and Kelsea is an awesome budtender!

Jamie was not only very friendly but also patient with my indecisiveness. Great experience and will definitely be back.🤘

Have been a customer for years I've spent hundreds a week in the valley store. Recently they have taken to scamming us. They put items online for a price and then when you go in to the store to buy the item, they won't sell it for the listed price. They just say whoops, even tho it was on their reader board. Then treat me rude when I didn't like it. Laugh at us when we leave. (Yes you have glass windows) they also have taken to raising prices then putting the items on sale so that you think you are getting a good deal. I will now find somewhere else to spend my extra money.

Jamie at the valley location was a great help very knowledgeable and got me in and out and on my way quickly

Darren is always excellent! Thank you!

I always have had great experiences here at this location, although this experience made me realize how much you actually care/do for your customers. Kelsea helped me so gracefully today. I was so frazzled and stressed from my crazy day and thought I was coming in to get a product when in reality I was able to have a nice conversation with kelsea who made me feel like I was understood and cared for(p.s. and still got me the best deal on my product). It’s crazy how such a small interaction can really change your whole day. Thank you to Kelsea and the whole Valley Cinder Crew! -Best, Kait 👍🏻

Best store only one I shop at. Very clean

Jamie is awesome 😎 Helped us pick out some great stuff

I came in when it was really busy and the first to greet me was D Maeckle, he smiled and immediately had recommendations for me when I stepped up to grab some pre-rolls. They were all very friendly and D went above and beyond to ensure customer care and a great consumption experience to be had! Thanks D - I love Cinder and you rock!

I just don’t like how I can go to Cannabis and Glass get the exact same one to one ratio of concentrate and pay $25 and then stopping with a friend to Cinder and her pay $45, seems a little ridiculous, wonky and excessive!! but definitely chill employees I have to say they were awesome. My social anxiety was very low.!

Love the new space, bright and pristine. Kudos go to Abbi Joy! My go to Budtender for all my THC/CBD needs. My soft spoken husband always brings back her best picks for me. From an OG; I miss the stinky skunk bud of days gone by.

Jamie was incredibly kind informative and helpful when he was my sales associate. I found a new but perfect product that I had been looking for, and he was excellent at articulating differences and similarities in similar products. Thanks so much I will definitely be back! Wasn’t sure as I peruse all the local dispensaries but now I’m loyal. Thanks Jamie!

Got helped by Jamie he was super nice and helpful!!! I hope this don’t get him in trouble lol but I was short a dollar 50 and instead of making me pull out 20 bucks or put something back he helped me out and made it happen thank you and really appreciate it!!!

D. Maeckle was most helpful during a difficult time. I appreciate his spending time helping me get what I needed. He’s a gem!

Darren is just the best! He never does us wrong. He is always great with suggestions of great things! He knows my husband and I by first name and we feel very welcome in this shop. We have been using cinder in the valley for a few years, and will continue for many years to come!

Its not just the product, its the SERVICE! I bought the wrong cartridge for my battery, and instead of selling me a product, Seline heard me, and solved the ultimate problem by showing me that there was an adapter! Thank you for listening instead of selling!!!