“Workers are friendly and help you find the right bud for you and are pretty knowledgeable. I have been going here for months now and I enjoy it every time. Some great deals just gotta know when they happen! ”
“Ive been comin here since they opened. And after the complete lack of customer service i had today i never will again. I bought a oil rig here. Which didnt work from the start. I bring it all back. They exchange a peice. Then i go home only to find out my charger was no longer in the box. I call and they make it out like im tryin to scam them. Whole ordeal and multiple trips just to get the charger back. They made multiple mistakes. And barely wanted to give me the charger. They did nothin to make up for there incompetence either. Im be goin to greenlight for now on”
I'm so sorry to hear about the experience you had at our Valley location. I would love to talk to you about this and hopefully make it up to you. If you would be open to reaching out to me directly my e-mail is email@example.com. I'd really like to hear your feedback more throughly so I can address the issue in the store.
I'm sorry for our delayed response on your comment. We have recently gone through our entire menu and repriced everything. I would love if you'd give us another chance and come check out some of the changes we have recently made. If you'd reach out to me directly at becca@cindersmoke I would love to have a 15% discount waiting for you at the store.
-Becca Johnson, District Manager
“Having this be the closest shop near me is a blessing and a curse.
Upon entering Cinder, there is a familiar atmosphere, similar to an Apple Store which is nice as you browse their products. The staff is extremely friendly and helpful which makes any visit pleasant and comfortable. The selection of products does vary, however. Some weeks it seems like the inventory is very reasonably priced for good products and other times it seems like they are charging a premium price.
I have never bought anything and regretted it from Cinder. Definitely recommend anyone to stop in! Daily deals such as Munchie Monday (discounted edibles), wax Wednesday (discounted oil), and etc.”
“I have gone here multiple times. Now I moved to Spokane And happened to get a place close and still love it! Friendly staff to explain things to the newbie or veteran. Also very clean and has nice sharp screens with the menu. This place is the best.”
“Definitely an amazing place. The atmosphere was great and the staff are great, they know what they're talking about. I got in there and ask for suggestions and every single time I have its been great quality atime amazing prices. Definitely my permanent store. Just the parking lot is my only complaint”
“This place is nice, we stopped on the way out of town... kind of hard to get to, but once you are there... they have some awesome displays. It's almost overwhelming if you have never been or not famliar with recreational marijuana stores. I loved the fact that they give you good advice and let you smell, pick and choose the packages you want.
Peach Dream was amazing and will be back to try other goodies when we are back in Spokompton!”
“False advertising! Many times I have tried to purchase what's advertised on leafly only to find that it's no longer available, never had it at that price point, sold out days ago, or overcharge from what's advertised. I rely on leafly to know what's available and how much it'll cost before I leave the house, with this broken system I never get the product I want in quantity I was hoping for the price listed on here. I feel scammed by the process. Long time family of customers considering leaving.”
“Every visit has merited a review, but this morning the staff at Cinder went above and beyond. It was a genuinely uplifting experience. The crew this morning was knowledgeable, friendly and helpful, and I left stoked about stopping in. Thanks again!
The menu is great in my opinion, with a wide variety and reasonable prices. When you go for the first time, it's helpful to have the menu explained and then it all makes sense. You could also just ask about anything, as the staff is as aforementioned awesome.
The quality and service and people at Cinder Spokane Valley are greatly appreciated and a key part of my health and wellness. Thank you again.”