Dispensary 33 – Andersonville Chicago (Medical & Recreational)

Edit: I went in on Feb 15th. I gave my email to the MOD in hopes the team would reach out before I wrote a review. Before I posted the review I checked to see if the link was fixed. It was not. The link only just worked after I mentioned in my response to the owner. It’s my personal opinion that the “blog posts” is a copy and paste from another site. All this to say, NOTHING was done and my concerns went unanswered until I posted this public review on Feb 22nd. My Review: I’ll be spending my money elsewhere in the future, and I encourage you to do the same. I visited Dispensary 33 to inquire about their “celebration of Black History Month today and every day,” as mentioned on their website. Unfortunately, not a single employee could provide me with an answer. One employee offered to send me an email while leaning against a wall, seemingly expecting me to do more emotional and intellectual labor. Considering cannabis’s history with Black communities, Dispensary 33 must do better. They can’t continue with performative BS to attract more customers.

Best crew on the North side. Location is great, staff is great, products are great. Period.

First two times I visited were ok eventhough they were under construction. Today was my third visit. Once inside there were two agents that appeared to be available yet let me stand there until the third agent became available. I waited to be acknowledged by anyone but was not. I finally approached one and she's like "did you place an order online?" I replied "no". She says "oh". I ask for recommendations she turns her tablet to let me choose. I place my order and she writes my pickup number on my receipt. I enter another part of the store and the person handling off peples orders says a number but it isn't mine. She keeps repeating the number waiting for someone to pick up. I am the only one standing there. I walk up and ask to see if she misread and turns out she did saying "oh this happens often". She looks at my receipt and finally hands me a bag and says bibs me goodbye. Didn't go over my purchase with as normally done so I empty the bag as she stands there and says nothing else. One thing about me is I don't care how good your product or prices may be. If your customer service is crap and I have to practically beg to be acknowledged, get a recommendation or have friendly service then just will take my money elsewhere. Going back to the herbal care center where they always treat me right.

Shout out to Dominique who picked out the perfect strain for what I needed! She was very knowledgeable and helpful. I had a great first time experience here and will definitely be returning.