I'm a medical patient. Ive been here twice. I'm going to switch. I think this dispensary is mostly catering to rec users. That's not a bad thing, but I needed them to answer their phone to tell me about the process of coming in so I knew what I was doing and to be a little patient with me.
I've had a concussion and also have PTSD so I'm super nervous around all the people I dont know and I space out alot as a method of keeping myself calm. I've been yelled at and given irritated looks for being slower to respond. I'm use to it, but seriously this place was medical first and I feel they should be a bit more patient even if they are irritated.
It's about half of the staff that I feel are really nice and the other half are there to work and don't have time for you. I think this dispensary bit off a bit more than it should have too soon to do business with rec users and at the same time cater to med patients.
I know a rec user who LOVES this place and the employees, though. So it really is a case by case basis.
Quality of the product is good. My friend has had some issues with them selling product that should have been returned such as a vape pen that had less of the juice stuff than he paid for. They also dont keep things on stock how they should, not even for med patients. This is comparing them to how they were before covid, so that is important to mention. Maybe there is a supply chain issue.
I already mentioned service, so I'll expand on the atmosphere. It has a more upbeat, friendly more-so rec kind of atmosphere. I honestly was expecting it to be a bit more professional and calm. It is located on a very very busy corner with no parking lot. Thos may not be an issue for others, but it was for me. I guess, in conclusion, they just weren't the right fit.