CONS: Some of their Budtenders are efficient at their job with relatively good customer service, but most of the staff are not very knowledgeable about Cannibas. You can tell most tenders are stoners with an outfit.
Told me a device was in stock and they would hold this device ( the paraphernalia section said the Yocan Evo XL Plus was in shock, but it would not let me order. I called and they told me the website malfunctions in Paraphenelia and she would see if it was in stock. She said it was..anyways, to make it shorter, it wasn't and I had to go in the store because even after noting what she told me to in the invoice and when I got my products curbside...nothing of the sort. Luckily, they were open on the inside. I get in.......after waiting......for awhile... they tell me oh yah we have em let me go in back. ERRRRR. Out..oh we have the Rasta Yocan..ERR..OUT...really.. 45 minute drive for this bullshit. Oh..and I Left with the wrong size Banger because a tender told me it would fit my rig..clearly he has no idea what he is talking about.
Curbside pick-up the one chick that does it all the time is rude, slow, and clueless. No knowledge either. Pathetic...
Ordered 3 weeks ago, 3 grams of concentrate, 1 gram RSO.. i get there..missing a gram. I wasn't charged, but it was out of stock... HERE WE GO AGAIN FOLKS.
CRESCO LABS Buddar I ordered had no seal, had leaked into the cap, had no substance it was all liquidy (yes..i put it in the freezer even) and it weighed a half G. CRESCO and Elevele still no response.
I have emailed as well as contacted them directly and they still have not got back to me after I filed complaints and I was pleasant on top of it..
THE ONLY REASON I go there are these PROS:
Axtria Verano, BGrows, and a few other brand's products they carry are FLAME. Cresco Buddar and a Rhythm disposable are the only two products I got that were faulty, but other than that..ouu weeeee. RSO is fire!
The variety of strains and concentrates continues to grow. When I first started going early this year of 20, they only had Crumble in 2 strains everytime I ordered or went. I mentioned Shatter and a week later..BOOM. Shatter..2 weeks later.. BOOM. Diamonds, hash, buddar, crumble, snap and pull shatter, almost every type of live resin/concentrate and diff. Strains weekly now. The RSO selection has grown enormously as well.
I never go back places with bad customer service, but it is the closest being 45 minutes away and the product is DANK. Buds have almost no stems if any too. Latest date manufactured I have bought was 3 weeks old. FRESH, DANK, MUUUAHH.
Hope this helps yo. Live every day like it's 420!!