Hey Heather, That’s super frustrating and we’re very sorry to hear this. Would you mind sending us more info about what happened, as well as, your email & phone number at, GuestRelations@emeraldfields.com, so that we can get in touch and make it up to you.
Thank you! We always try our best to create an unforgettable experience for our customers!
Thank you for the awesome review! We are so happy that our staff was able to give you an unforgettable experience!