Exclusive Ann Arbor - Recreational

394.0 miles away

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reviews

4.5

Quality

4.2

Service

4.3

Atmosphere

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June 2, 2022

k........n

This place is a total shit show. What a dump. All they got is bunk ass weed. The folks working there don’t know jack about the products they sell. You couldn’t give this crap away. Not to mention it’s the dirtiest facility I’ve ever seen. They should be shut down. Cancel these fools.

February 16, 2022

M........f

This is the place for if it’s your first time your going to be wowed. Whenever you walk into the building your greeted with warm scents of amazing buds. Once you get cleared and go back there playing very modern rap music which is pretty cool sense nowhere else plays modern music. They have buds on display and the staff is KNOWLEDGEABLE. you can say why your there and they will give you all there best suggestions. 10:10 recommended.

November 7, 2021

j........l

I've been a client of Exclusive Ann Arbor for years since before the expansion and remodel. Every visit, interaction and delivery has always been a positive one. Today's delivery with Kenneth also known as KJ was prompt, and with the friendly courtesy and professionalism I always receive with EXCLUSIVE Ann Arbor. I highly recommend EXCLUSIVE ANN ARBOR, nice selection both MED & REC.

July 9, 2021

t........t

I was texted this offer for purchases made in June. I did not have the receipt like the offer said, so I made a phone call to the store. I informed the store that I did not have the receipt and asked if they could look up my purchase via My Rewards membership and my ID. I asked if those would be enough to utilize this coupon. I was told that was most likely the case and to come on in. So I drove 10 miles to go there during my lunch break, down industrial with all the construction, based on this phone call. When I arrived the manager met me at the purchase counter, I informed him of the phone call I had, who I talked to, and what was the scenario. The manager absolutely refused to look up my information or to honor the coupon, and said I had to have the printed receipt, and that someone should have told me when I made the purchase. I informed him that no one told me anything about the receipt offer at either time of purchase, and that you are blaming the customer for something that one of your staff did not do (during a period in which they were busy during a sale). He was absolutely adamant and not budging. He had zero desire to work with the customer or have any type of customer with retention whatsoever. I've spent a lot of money here and I doubt that's going to continue to be the case based on this absolutely poor customer service. It would be one thing if when I called they said no we just cannot honor that without the printed receipt. It was something completely different telling me that more than likely they could, and to come on In. THEN after I made the trip, to do absolutely nothing to help me based on their phone call. I'm livid, and will be telling others of my experience here for sure. Not that they care.

April 21, 2021

p........z

wow pick up lane guy was deeply and unessasarly aggressive. My total wasn't correct based on advertised specials and frankly he was so agro I didn't want to argue with him. This didn't reflect my first visit but after this I will go elsewhere.

September 24, 2020

C........L

Delivery is A+ So Legit. Use them weekly

July 18, 2020

L........a

The setup, the prices for the quality of the product that you get is great! They have some strains that would be right there with what I get back home (Colorado) and there’s not a huge difference. The environment is very clean, open and friendly if professional. Never got a bad vibe from there, maybe rushed, but considering the traffic I’ve seen here it’s totally understandable. Overall I really like this place and I’d say I’d shop here again, I’m here every time in I’m this part of the state.

July 10, 2020

r........s

The pickup time you can choose online is wildly unrealistic. My order was supposed to be ready between 6:00 and 6:15, I showed up at the dispensary at 6:45 having not yet received a message stating that my order was ready. It's now 7:05, and I'm still waiting. The staff are nice enough about it but just plan for your order to be ready at least an hour late.

July 1, 2020

c........e

Great people!

March 10, 2020

C........7

Awesome place, great service. Great deals too. Everyone super friendly. They are super busy for a reason, online orders are recommended.

March 2, 2020

W........n

I love my bud tender jake and every1 works here thanks for great customer service

February 23, 2020

S........2

The Facility is Very Popular & Organized. It Also has a Mellow, Pleasant & Courteous Vibe Going. The Staff is Knowledgeable, Helpful & Friendly. No Need to Go Anywhere Else. 😏

February 16, 2020

V........i

I love the professional environment and the knowledgeable staff!

February 15, 2020

A........o

Pro: the fact this place has their own app is really cool, and I'm fairly sure you can order in store pickup even as a rec user. also lots of options and the building decor is gorgeous! Con: had to wait outside for like 20 min (I get it, they're busy, but it still didn't make me enjoy standing in a cold dark giant tent kinda thing lol), and once getting inside the girl helping people to their budtender was higher than anyone I've ever seen which was annoying.

February 7, 2020

M........5

Love the customer service shout out to Justin for making it happen

February 2, 2020

c........b

The best

February 2, 2020

A........2

They take care of you here - very knowledgeable and they take their time to make sure you get exactly what you need.

February 1, 2020

R........r

My first time qas a little intimidating because of the huge line, but the products are top shelf and the budtenders are the best, even the security guards were super friendly, im from Illinois but ill still visit as frequently as I can

January 26, 2020

M........6

Fast friendly service from people who love what they do. Highly recommended.

January 26, 2020

B........k

This is not the place to go if you have questions about what you want. They make you wait in line and let everyone who pre-orders without questions go ahead of you in the same line. After waiting 4 hrs to ask questions, I was given incorrect information. I will never go here again.

January 23, 2020

a........1

worth the short wait.

January 21, 2020

D........H

Was very happy all around with my experience. I was expecting limited selection for recreational but was blown away by the selection available. My budtender was awesome and so were the security guys and the check in desk employees. I was there on a Thursday (1/16/2020) and got there at 11:45 and was out the door with my product by 12:15. Great service and great product! Prices were a bit steep but I was prepared for that since they are just getting started with recreational in Michigan.

January 17, 2020

h........7

After coming here there is nowhere else I will go. They have the best service and best products. This is hands down the best dispensary in Michigan.

January 13, 2020

b........r

This place is great. The staff is very helpful. Also the staff keeps the atmosphere relaxed and fun. Especially Steve. Great selection. Quality products.

Exclusive Ann Arbor - Recreational

25 Reviews of Exclusive Ann Arbor - Recreational