I was looking for a CBD Lotion I was able to leave with one that was Canna- 1638mg cannabidiol! So far within 5 minutes of having it on, I quickly found relief. $30. Not bad for the price. Again you definitely get what you pay for. :D
Ratings and reviews of Going Green Albany
(1 ratings / 386 reviews)
4.8
Quality
4.8
Service
4.7
Atmosphere
Reviews 1-24 of 386
!!!!!!!CORONAVIRUS!!!!!!! In the midst of a Pandemic that some are not taking to serious leave some businesses that are essential to our community leaves I’m dealing with the wrath of unruly customers everyone here at going Green has great customer service if they didn’t they honestly wouldn’t be there I am in the shop every day sometimes twice a day never have I ever had anyone rude to me I love the staff inside Going Green now let’s talk about Customers I am a customer so I feel it’s okay for me to talk about customers this is not our store someone owns this store and has placed it in this location to help serve everybody in the community Far and near for one of us to go in there and belittle and be rude and try to disable somebody because of their looks race wether their hair is long or short wether they have good teeth or bad does it really matter People should be ashamed of them selves it kills me to see how rude and disrespectful people are in our community to the employees at GG you are amazing Don’t let one bad apple get you down
I love Going Green!!! Hubby brought home Pink Certz flower..holy moly way better than 31%! Thanks for helping my hubby find the great flower!!
Dispensary response:
Thank you for the great review Gini!
November 3, 2021
Bought a Vuber Pilot battery from Mark last weekend. I specifically told him I did not want a variable voltage battery. He insisted this battery was not variable voltage and said he was sure since it didn't say so on the box. He also gave a review of the battery that sounded like he must have used it at some point. I came home and opened the box and its a variable voltage battery. and of course no returns. Once again a budtender has sold me something I SPECIFICALLY said I did not want. Super disappointing.
Dispensary response:
Blue, We're sorry for the confusion on that. The batteries do not always contain all the important information on the packaging that would help answer those questions. We don't do returns or exchanges on the accessories from the case out front, however, we do returns on our batteries that we have inside the Budroom if they are malfunctioning and/or were not what you needed. You can bring that back in and exchange it towards a different battery if you like. We did have a temporary hold on returns due to the Covid restrictions, but have since started doing returns again. I do apologize for the inconvenience.
October 12, 2020
A go to place & always will be 💕
Dispensary response:
Thank you for the great review Shaqdaddyyy! We are happy when our customers are happy! =)
August 24, 2021
Best selection in town. Love their point system and all the bud tenders are grade A quality. Haley is my personal favorite!
Dispensary response:
Thank you for the great feedback Kim2017ford! We strive to make our customers happy with every visit!
June 16, 2021
This place is amazing. Great service, great budtenders. Anyone saying differently is just disgruntled and confused. You can't please everyone, but I will ALWAYS call Going Green my spot!!
Dispensary response:
Thank you for the great review Jen1512! We truly appreciate your support!
December 18, 2020
Chronic bud and a fire deal on 1/8ths. Personable bud tenders and a pretty decent point system. They weigh your bud out in front of you so you know you’re not getting ripped off. Solid crew, good deals, good selection of bud edibles and concentrates. Best dispensary in Albany.
Dispensary response:
Thank you for the great review MrStoneyBologna! We work hard to give our customers the best experience we can!
October 12, 2020
A GOOD READ..... I tell everyone going green is my favorite store. The employees are so friend. They where one of the first shops here so they fought for our medicine.... and you know Albany PD did not make it easy. Small minds could not stop going green. For that I can't thank you enough. I am an epileptic and you save my life everyday. You can not beat the prices and the quality of flower and crumble. Great deals on pre rolls. Mark taught me a little more about a new live resin today so thank you young man. You guys have my loyalty and respect.
been going here awhile and I love it. instantly relax when I walk in, everyone so far has been wonderful. keep up the great work.
Dispensary response:
Thank you for the wonderful review AshePember89! We are constantly working to try and make Going Green the place that people love to come for all you green needs! We are so glad to see that it shows when we get reviews like this!
December 7, 2020
So I just got off work it’s been a long day I’m sore annoyed honestly ready to be home walk into this fine establishment and happen to meet this nice young man named Scottie I believe super cool, super educated, and seemed to be a very genuine young man, and to top it all of I tell him I need a cart he picked it out for me one of the best I’ve ever had honestly the rating system isn’t even fair because this establishment is a ten outta ten would recommend !!!
best dispensary and staff in town. ❤
Dispensary response:
Thank you Motherofrats, We look forward to seeing you in again soon!
October 12, 2020
These guys provide great service & are very friendly! I’ve been going to them since they have started in Sweethome. The products are great with lots of selections! If I’m looking for something they will direct me to the right source if they don’t have it. You just need to ask the right questions!
I went in recently for an indica cartridge. the budtender shower me 2 options and they were both hybrids. I told him I wanted a pure indica cartridge because sativa's give me extremely painful headaches. he puts the carts back and grabs 2 new / different carts. so I choose the brand I wanted and guess what? he sold me a hybrid! and due to COVID-19 there are no exchanges. double check everything before paying. I am so disappointed in that budtender. I was very clear.
Dispensary response:
Thank you for leaving us a review Valentine182. I apologize for the inconvenience of not getting what you came in for. It's possible that your Budtender was aware that the Hybrid strain was more Indica leaning, as some definitely are. It can be confusing, especially with cartridges as several companies tell us that all their cartridges are "hybridized" but we also know certain strains lean one way or the other. We will make a point to tell our Budtenders to give customers what they ask for when there is a hard preference and not try to offer products that aren't requested. We did have an employee who we were having this same issue with who is no longer with us. If you would like to call/come in Mon-Fri anytime from 9am to 6pm and refer to this response, I will personally make sure that we get those cartridges swapped out for an Indica for you if you still have them. Again, I do apologize for the inconvenience and we hope you'll give us the chance to prove that we strive for excellent customer service.
May 27, 2020
I live a couple towns away so I like to call and check the percentages and prices on ounces before making the trip out. Even if it is a little more expensive then my local store I will usually go to GG because it's my most frequented dispensary. But lately I've been running into customer service issues with the budtenders. I called and asked for prices and percentages on ounces, I was told there was multiple ounces in my price range but only received info about one strain before being rushed off the phone with the budtender saying I had to "come in" to know about the rest. I didn't feel it was unreasonable to ask about getting info on the products before coming in to make a large purchase. I've run into a little of the same when asking for info on strains while in the store and have been met with huffs and puffs from the employees who are taking the jars off shelves. I don't want to inconvenience anyone and I enjoy going to GG and their prices but if this trend continues it may be time to find a new friendlier location.
Going Green is the most friendliest and welcoming dispensaries I’ve ever encountered in the state of Oregon. ALL of the employees and absolutely amazing and will go out of their way to help any customer. I recommend this dispensary every time I get the chance because their customer service by far exceeds expectations every time I’m there! I love this place!
This is the best shop in town. Hands down! They actually go out of their way to remember your name and what you like. Always has a smile on everyone's face. Only place I shop at in town any more. I've never had a single bad experience coming here. Thanks for actually caring for your customers.
Dispensary response:
Thank you for the great review BigRed89! We do our best to give our customers the great service that you all deserve. We truly appreciate your business and support!!
June 16, 2020
This is the only dispensary I go to. I love the bud tenders there, they’re all so friendly and like to strike up conversation. And they’re always helpful when I have questions. 10/10
Best selection of everything.... BAM
Dispensary response:
Thank you kindly for the great review Pcinoregon! We love to hear that our customers are happy when they come to Going Green!
April 21, 2021
The staff rocks. selection is great. Atmosphere is great. I 💘 the different types of music that is played.
Dispensary response:
Thanks for the great review griensewics! We look forward to seeing you next time you visit!
August 25, 2020
I love this place. My only complaint is that it's not open slightly earlier. Everyone here rocks: Alina, Mark, Shad, Brendon, Travis. Rochelle is easily the best. Super friendly, great attitude. Oh and then there's Chris. Chris is... well... special. Yeah, let's go with that: special. ;)
Absolutely terrible customer service during this covid situation! I have severe mental health issues and they wouldn’t let my fiancé(who I live with) shop with me because they wanted to help the next person even though we both waited the 15 minutes. I ended up having a panic attack in the middle of their store and freaking out and leaving. I will NEVER support a place that doesn’t give a crap about their customers well being vs getting their $$ faster.
Dispensary response:
Hi Ivep9, Thank you for your feedback. I do apologize for any inconvenience or confusion on my part. I am the employee who you spoke to you outside. I'm sorry if my explanation of the regulations we are following did not adequately explain our current policies. Please see our updates and information on the steps we are taking to try to ensure safe shopping at Going Green Albany at the Facebook link below:
https://www.facebook.com/Going-Green-Albany-525987461267889/
In attempt to let everyone know what to expect when shopping at Going Green, our most recent updates reads as follows:
"We realize that this can be a big inconvenience for some and we do understand and apologize for that. However, we can only have 2 customers total in the Budroom at one time. We do have 2-3 cashiers on duty during open hours to help get through the many, many customers we have come through daily to get what they need. Including call in orders. You can still come in and we’ll help you both/all separately. You can still get your stuff under one purchase and on the same customer account if you want as long as you can both/all provide valid ID.
We also now offer call-in carside orders so you can wait in your car and we’ll bring your purchase out to you.
(541)405-8856
See our menu on Leafly.com
That way you don’t have to shop alone at all.
Some of our customers stand in line for up to 20-30 minutes and some have physical issues that make it very difficult to stand and wait for that long.
We are doing our absolute best to make sure that we can give every last customer the best service and the compassion that you all deserve while we get you through the line as quickly as we can.
That said, we hope you understand why our service to each individual customer will not be given at the expense of other customers or our staff."
This whole process has actually severely slowed down our flow of customers and ability to get through the line as quickly as we would prefer. We care very much about providing cannabis to our many customers who rely on our products as an "essential" part of surviving all of this. Our last priority right now is making money, we are prioritizing the health and safety of our employees and customers and doing our best to provide the service we are here to provide. I apologize again for your experience and I encourage you to try our carside service if you do choose to give us another try. I hope that you will find we actually do a lot to make sure our customers are the highest priority here at Going Green Albany.
April 7, 2020
Mark, Scottie you guys rock. Im an airhead and need help deciding and they are patient funny and efficient on keeping me on task! Thanks guys 😊
Good deals here! The dispo I usually go to is closed so I came here looking for a gram to hold me over. Mark helped me pick out some WLE on a discount day, the same discount I usually get from the other one but it’s even cheaper here! Will be back on Saturday’s.. thanks for the help mark!