So I have been a regular for a while, the budtenders are the best, I went out of my way to make this my place, and then it happened. I purchased an oz of leaf and when I opened it the weight was q4 grams, only half (I had a friend buy the exact same product and it was great.) Sent 2 emails asking for a call, no calls, no replies...silence. Guess I have to find another place, refer my friends somewhere else. Sad cause this was my place.
Ratings and reviews of Green Koi - Recreational
(38 reviews)
4.9
Quality
4.9
Service
4.9
Atmosphere
Reviews 1-24 of 38
Jamar was awesome and super helpful! Always great selection and terrific prices!!
Someone close to me recommended Green Koi. The staff was welcoming and helpful. Juan helped me pick out the products that suited my needs.
Dispensary response:
We are so glad you enjoyed your experience! Thanks for the positive review, we truly look forward to seeing you again :)
March 31, 2022
They had a "sale" where if you spend a certain amount you get something free. I even made sure to mention it while in there to make sure I got it. I even spent more than planned to get said free item. They did not give me the free item and when I went back they said they wouldn't fix their mistake. I won't be going back especially with the insane prices they have.
Dispensary response:
Hello Sabrina, our apologies for the experience that you had. We have several sales going on each week and we honor each one of them. Your review did not mention what particular sale that it was? Please call our store at 269.206.3305 and ask for a manager to see what we can do to make this right.
November 19, 2020
This place is great! Their staff are exceptionally knowledgeable and friendly. I live in Grand Rapids & have closer options, but Green Koi is such a better shopping experience! The longer drive is a small price to pay for the excellent service and products this provisioner offers. Phenomenal.
Dispensary response:
Hi Mondrian - thank you so much for the great review! We look forward to seeing you again and making it worth your drive ~
August 20, 2020
I love this place! Super friendly and knowledgeable staff. It's unlike any other provisioning center I've ever been to. I felt very comfortable and cared for while I was browsing and buying my edibles and concentrates. The "smell station" was my favorite part of the whole experience. It had each of their strains in little pods that had a magnifying glass attached and a flap to smell the bud. Super cool!
Dispensary response:
Thank you so much! We look forward to seeing you in the future :)
February 17, 2020
Cannot say enough good things about this spot. Excellent service, amazing products, and a knowledgeable and friendly staff. What more could you ask for? Excited to make Green Koi my one-stop shop when I'm in the area. This place is so above and beyond any other dispensary in the area. It's such a gorgeous space. If you're looking for the VIP treatment at a low cost, look no further. Big fan of this place!
Dispensary response:
Thanks Maddie - you rock!
February 17, 2020
Love the quality but the prices seem to be getting rather outrageous, can definitely find the same weed as here for cheaper elsewhere.
Dispensary response:
Hello Katalina - thank you for the feedback. We do provide some flower strains, from Green Acres and River Flats, in particular where we are the only the provisioning center on the west side of the state that carries them. Both are high quality suppliers. Green Koi does pay attention to pricing of other provisioning centers and we believe our prices are in line with our neighbors on the west side of the state. We are making a point of having more frequent specials and promotions. For example, this week until Thursday, October 8th all of our cannabis product is 10% off with purchases $125 or greater. Hope to see you again ~
October 5, 2020
very convenient but pricey
15/10 hands down great staff great location and awesome experience
Dispensary response:
Thank you! Thank you! Thank you!
August 20, 2020
Well this is a slam dunk. From the minute you walk in you realize this is going to be unlike any dispensary I have visited. These folks listen and care. Although the menu isn't showing it they have a deep selection here. Some of the best flower I have seen around and great concentrates. I am looking forward to going back already.
Dispensary response:
Thank you so much for the compliments, Dr. Fink!
February 21, 2020
Great service, great choice in buds(Flower) I enjoy snoop Dawg very tasty and strong
Dispensary response:
Thanks! We just got some great Adult Use (recreational) flower in stock - including Snoop Dog. Glad you're enjoying it.
April 17, 2020
Best dispensary around! The staff is always so helpful and friendly, I never leave disappointed. I will never go anywhere else, they are so knowledgeable and treat you well.
A nice addition to Saugatuck.
Great quality. Quick service
The staff has handled curbside service with precision and professionalism. Great products, every time. I’ll be a regular for a long time.
I absolutely love the staff here. they are beyond friendly and have the knowledge to guide your purchases and needs.
Quality budz, friendly and helpful staff. The curbside service is amazing! Love stopping out at Green Koi!
Amazing customer service! The owners are very passionate and have gone out of their way to make green koi a beautiful and relaxing environment!
Dispensary response:
We love to share the joy! Thank you.
February 17, 2020
It’s a beautiful location and building. The tenders have been amazing and helpful. Definitely a go-to!
They have a cart variety that is exceptional and tasty never disappointed with my visit here
The best in Michigan! Having visited countless dispensaries across the US, this place does it very well. The menu offers many choices, the decor is warm, the staff is friendly and helpful and lets talk about the experience; simply amazing!
Dispensary response:
Hello Marmaduk. Thanks for trying Green Koi and giving us this great review. We hope to see you again and continue making us your West Michigan place for quality service and marijuana.
February 25, 2020
David was super helpful and friendly. beautiful weather for curbside service!
Friendly staff and great products! Thank you!