Ratings and reviews of Green Tree Medicinals - Berthoud (Rec)
(30 reviews)
4.2
Quality
4.2
Service
4.0
Atmosphere
Reviews 1-24 of 30
January 7, 2024
Not sure if my first review went through.
Great place to stop at. Workers are always friendly and happy to help with whatever you need. Great prices as well. Always my go to
October 12, 2023
Love this local dispo! There are always great deals and the staff are the best! Only shop I go to!!
Dispensary response:
Thanks for the kind words!
October 12, 2023
March 12, 2020
So, they have a deal for med patients; spend $70, receive $35 once per month. I went in today; I've seen the gal but she hasn't helped me. When she checked me in, she asked me to have a seat someone will be right with you. She waited a few moments, stuck her head in the rec door side, then said, Oh, I will help you. They're busy over there (doing me a favor). When I pick out my item, I ask for my monthly totals so I can see how much I need to spend. She says,"Well, you only have $14 so far sooooo...." OK, she doesn't know what I mean. I said, "No, I mean for the month, my monthly total"...she still acts confused as if she doesn't know what I mean. I'm confused at this point. I explain again, you know, where you spend $70 and receive a $35 credit. "Yeah, that's not the way it works. Apparently, some employees were doing it wrong". I've been a med patient here for about a year now. I budget accordingly. I try to be clear on what I am saying, but she acts confused. I finally ask for a manager. She says, "I AM the manager", with a little smirky smile. I said I didn't recognize her. She says she is the new manager. I asked if the other gal I'm used to seeing is available and she said, "She's in a different position now." I asked her if she was there (around 3pm) and was told no. She also told me another employee that I was used to working with was not there. I told her, I am here for my med supplies and I don't feel like we are connecting. I tell her, I understand and I am perfectly fine going forward, but, I did not have $70 to spend and I am on a budget. (You know the snarky girl in the movies at the register? This is that girl.)
THEN she tells me that she spoke with the owner just the day before concerning this very issue. Which means, SHE KNEW EXACTLY WHAT I WAS GETTING AT AND TALKING ABOUT AND CHOSE TO TREAT A MEDICAL PATIENT LIKE A DOPEY DOPER! You see? She knew all along and made the CHOICE to pretend as if she didn't have a clue as to what I was talking about.
Not good. When I left, she smiled and told me to have a nice day.
Not kind, polite or good management.
I took my business across the street. Literally.
THEY treated me fantastically. Their edible stock wasn't very good which is the reason I started shopping at Green Tree almost a year ago. And, I registered my med badge there, too!
They currently are selling to med patients $70 oz, which is pretty competitive. They start a sale tomorrow of 20% off ALREADY COMPETITIVE PRICES! Their Incredible 50 packs are EXACTLY the same price plus now, 20% off.
And, on St. Patrick's Day, they will top it with another 5% if you wear green.
I hope someone is reading this. You should NEVER go into a pot shop and get someone who is not kind.
Dispensary response:
We are really sorry for any confusion. We always honor our spend $35 in the previous month and get $35 in the next month off deal as long as you are spending $35 that day. We apologize if there was a communication issue and hope you come back and see us soon.
April 28, 2021
January 11, 2022
I love that I can order online and pick it up at the teller window outside! Totally impressed with the bud quality when I got home 👍
May 5, 2022
Worst dispensary I have ever been to. Not only is the staff slow and totally clueless about the products they sell, they are surely and rude. I tried to reach out to a manager and was totally ignored. They also failed to put the stickers on the products I bought, which is not in compliance with MED regulations, and were visibly high. Took forever to get my order despite placing it in advance and being the only customer there. TERRIBLE SERVICE!!
August 30, 2021
If you’re a med patient…find a different dispo. This one uses your plant count to sell the best strains on the red side. Sometimes they’ll allow you to get the rec stains at med prices…but then the next time you go they change the rules and say yeah, we aren’t doing that now. Go another day, a different bud tender and you get a different answer. They called me once, saying they had my credit card because they forgot to give it back. I went to get it and they denied having it and said they never called me. I even showed them the call on my phone, they said well how do I know that’s why we called you?! Their online ordering only works about 75%of the time. They seem to be getting worse every time I go in. For rec, prices and product are better elsewhere now that Longmont has several dispos.
November 24, 2020
I can prove that I usually spend a 100 a week at this place and the first time I have problems with a cartridge.. Alicia the genius manager used her Sherlock Moron skills to put the cartridge on the battery then tell me they work without actually hitting it to visually see smoke 😆 🤣 😂 then tried making me justify why I brought them back, if you live in berthoud drive to longmont or anywhere but there.. Then the one of the white boys try puffing up only to be automatically deflated as I state the obvious that he couldn't punch his way out of a paper bag in a hurricane 😆😅🤣😂 then they steal my cartridges and didn't return them... isn't that theft 🤔... Using simple words for simple people a 🖕🖕🖕🖕🖕
Dispensary response:
We are really sorry about the negative cartridge experience. We are required to test all hardware when its returned to ensure it's actually faulty and we have a battery testing kit we use and as long as the cartridge fails the test we are able to exchange the unit but unfortunately if the cartridge passes the test we are unable to do so. We apologize that we couldn't be more help and that your cartridge wasn't working with your battery.
April 28, 2021
May 13, 2019
I love this place. I have been a Med card patient here for a few years. After paying outrageous prices in Ft Collins I knew there was something better. Green Tree is it. If you have a card there is no excuse for shopping somewhere else. I have been to 3 locations and every single staff member has been amazing. They are knowledgeable, friendly, and always treat me with respect. The weekly deals are fantastic and are available on rec side too. Pick any location, go there, be happy.
April 4, 2020
Staff is great and very informative. Good bud too. Kevin was awesome!
Dispensary response:
Thank you. We appreciate you! Hope to see you again soon.
April 28, 2021
February 18, 2020
I love the customer service all the bud tenders are knowledgeable and fun to be around!
February 23, 2020
Great place price and quality!! Love this place!
February 27, 2019
My go to! Great good bud, great friendly service, great little establishment! So glad they are Rec now!
October 12, 2019
Very nice 👍 great
December 18, 2018
This is a local dispense to me. I like going here because the people are helpful thank find the best of what I'm looking for also they are friendly and made my first trip the the dispo a good one to remember
August 17, 2018
love it honestly the best flower in Northern Colorado
August 1, 2018
Best dispo in the area by far!
May 5, 2018
Everyone in here is super friendly and knowledgeable about their stuff. Whenever I come in they are always happy to recommend certain buds for whatever symptom I may be feeling. The store also has a very home-like feel to it and I never feel overwhelmed like I have with other places. I highly recommend this store for great member prices too!!
May 3, 2018
super friendly and helpful every time I go in!
May 26, 2018
The worst dispensary in northern Colorado. Rude staff, was treated with extreme disrespect after being a loyal customer for over two years.
Dispensary response:
We are so sorry that you had a bad experience and felt disrespected. If we served you for a long time and were a loyal customer you know we always strive to give the best customer service possible. We would love it if you gave us another try and we sincerely apologize for your last experience here.
November 17, 2018
November 26, 2017
Friendly, knowledgeable people & good deals available
August 18, 2017
Hands down the best place to pick up your medecine. Staff is the best out of any dispo in the whole state and the product is amazing and at an unbeatable price. The membership benefits are amazing as well. I come here often and never think about going anywhere else.
April 26, 2017
I shop here for my daughter and the staff is very helpful and cares for my daughter's well being. This is the place to go for good quality products and friendly, helpful, professional staff.
July 24, 2017
This dispensary is great, friendly staff, very enthusiastic and knowledgeable on the bud and concentrates, great prices, and an amazing dispo!
May 15, 2017
Rude staff, low quality strains here, recreational store posing as medical, if your medical Id suggest you shop elsewhere