Harvest HOC - Tempe (Med/Rec)

bait and switch... home page says BOGO Drip, you click it has all their rosin showing for sale! Place the order, drive 30 mins for them to tell me it exclides Rosin.. your home pages says nothing about exclusions... after Flippin through 6 different pages he brings up a daily special that says excluding rosin... manager comes i explain and show how their whole online system doesn't say exclusions... he just sits there with a retarded look on his face like he can't see his website still shows it on sale.... sorry nothing i can do! horrible customer service

I've been in several Harvest dispensaries, and in every case I had done an online preorder. I would say that 4 out of 5 times on average the order was not ready when I arrived 2 to 4 hours later. In many cases this meant that I didn't get the deals on the products I wanted, and when they're out of something there often isn't anything of like quality and cost available. On my last visit the was a BOGO sale on several brands of flower. I ordered two Modern Flower half ozs, and two RollOne half ozs. When I arrived 3 hours after I placed my order it still hadn't been pulled yet. The guy in the pickup window was having to pull everyone's orders apparently, because the guy before me took forever trying to figure out what he wanted since they didn't have what he ordered. This defeats the purpose of having a fast pickup window. When I got home I found out that they gave me the 4 strains that I ordered, but they gave me a lower quality RollOne half oz of one of the strains. Not only was this product only a 15% THC, instead of the 22.5% of the Modern Flower I ordered, but it screwed up the BOGO deal. When I return today they traded out the wrong product, but the new batch today is only 19% instead of the 22.5%. I did get a free preroll out of the deal, but it's still aggravating to have to waste time and gas like this. I'm now done with Harvest because of these problems, and because they sponsore an LGBTQ grooming group called OneNTen. This is something I can not overlook. Keep your hands and your mental illness away from our children!

Their house brand products are disgusting. Borderline radioactive. The wax I received from them was the most horrid poop soup I’ve ever seen or smelled. I was actually embarrassed for them. I’ve come here many times over the years only to finally realize that it’s the worst dispensary experience. There are tons of better places around, but if they have good deals do what you gotta do. Pretty sure they hold up a ton of licensees just to push the same mid products. Dead vibe, stale products.

I ordered some items online and picked them up express. When I got home I realized that they didn't give me what I ordered and made changes to my order without me asking. I wasted time and gas going to their Tempe location when I could've visited another dispensary that had what I was looking for. I haven't been going to Harvest recently because they've been having problems with customer service when it comes to online orders. Do not order online from Harvest of Tempe because they will replace your items and staple your bag up without telling the customer. Also, why is the Leafly menu not accurate? That was my last time messing with this dispensary. There's to much competition to have bad online service.

Put in an order through Leafly. Called because this store can't verify your order is ready through Leafly. At first they didn't see it, when I said how I placed the order the response was "Ugh I hate Leafly" followed by an explanation that they can't send you any updates on your order through leafly. Confirmed the order was there and READY FOR PICK UP. Went in to pick up my order. Express line couldn't find my order, I mentioned it was through Leafly and I had called 5 minutes ago to confirm it was READY FOR PICK UP. Got another "I hate Leafly orders" before the budtender had to go PUT MY ORDER TOGETHER. So I held up the Express line waiting for my order, that had already been confirmed as being ready. I get you dislike one way people can order from your store but that doesn't mean you ignore it and make your customers suffer for it. Left me with an impression that this store needs some retraining in customer service.

This place is awesome! Everyone was friendly, it’s very clean and their products are A+. I’ll definitely be stopping in regularly 👍🏼

Went in and got a preorder in, got 2 strains of some cresco carts, before I left from the dispensary I noticed one of my carts was taken out for another strain that I have atm, went back in and asked to speak to a manager for a replacement but it was just a male receptionist that tried helping me out, he tried “checking for me” if there was any other strains in the back but he “didn’t” have any more strains. This was in a matter of 3-4 min of the time from when I was leaving from paying and having to come back. when a customer that was in front was getting listed 3 diff strains of the same brand & not only that, I was basically told the strain that I ordered is not real (Sonoran sherbert) but when I looked it up it’s real 🤦🏽‍♂️, a whole slap to the face to just get another cart of the same strain that really isn’t the best to get a second of (Galatic runtz) Horrible customer service for the stuff we order beforehand, don’t come here please y’all they really don’t gaf bout y’all

Great place, with helpful staff and awesome products.

Good place n fire 🔥 tree

Brittany the “manager on staff” quite frankly sucks. From the minute she picked up the phone I could tell she didn’t want to speak to me. I inquired about an order I recently picked up. I wanted to confirm the coupons to make sure I was paying the correct price and she so rudely had to cut me off to explain that “the deal is blah blah blah” I said “thank you” and hung up. Would never visit this location again. Keep your money and take it LIT-TER-ALLY anywhere else. Brittany and her incompetent staff can eat glue.

Ordering on Leafly doesn't allow them to communicate when they are out of the product orderd or your order is ready. Staff very helpful in making adjustments! Other Harvest locations can communicate on Leafly but not this store for some reason, otherwise, good visit.

I am a long time customer of Harvest. For the most part they usually have great flower and they have the best points system in the Valley. I don't like is that they charge $15 ($65) more an 8th for there Abundant flower than Oasis and Territory ($50), so really having to commute for the better price for the same flower is a bummer, the menu is never current and there isn't one available at the store ( I was told it changes too much) and they only have specials on the flower nobody wants (hence, why it's on the menu for 3+months). It would be nice to see more Connected, Alien Labs and Avenue available, more sativas would be nice and of Lemmonade is $65 an 8th it shouldn't come in mylar.

Will never shop this location again. When telling the guy working there that they never fulfill my order, he thought it was best to start arguing with me that they didn’t ignore my order and would not stop talking shit about how bad that store thinks legally is.

So today was my first time checking this dispensary out and I have mixed feelings about this place. I placed an online order which did come out correct thank God, because I read a ton of reviews stating they either "get lost" or simply are never fulfilled until the patient shows up. Anyways, i check in and the receptionist is fantastic! He was very polite, created my profile, and explained how there store kind of worked. So I get into the express line and the girl behind the counter (i wish i got her name) was BEYOND rude. Made zero eye contact with me and didnt even greet me she just said "whats ur last name", grabbed my bag and literally flung it at me across the counter. WTF?! I then asked politely if there were any deals for first time customers and she just said "nope". WOW. Not sure id visit this location again soley because the customer service in the back is insulting. It seems as though this location is either too busy for the budtenders to handle or they simply only care about ur money, not ur experience.

So I picked up a cartridge by timeless it's called The strain is called God's gift it is an amazing cartridge and so was my service today I meant a budtender who took my online order and serviced me today his name was John quite a respectful young man what a great helper he was as well as all the strain information he gave me and the education I really appreciate bartenders like John John keep up the good work at the dispensary online order window you're doing a great job my man thanks Jason, thanks again

Love the people

Was busy in there. My online order didn’t go through as expected, but my bud tender was super cool and I was able to get some other prerolls and edibles. Super appreciate the great service I’ve had there. Thanks guys!!!

First time to TEMPE Harvest, pretty clean and a definitely fast place. They all are but I have been going back to this one. Thanks Harvest !!! Took my friend to go there too bad you don't have a referral service. Got a pretty good deal tho... thanks.

Ordered online to get there and online order's window closed, then opened next worker said next time to get in medical line. Communication is key but I'll be back.

Customer service is top tier ! Great new look! Only issue is with the selection like who in the world chooses what goes on the shelves?? We get little to none of the premium strains .. a maximum of 4 strains for connected is all I’ve seen .. someone keeps ordering cheetah piss, Georgia pie and pancakes when cookies has so much more to offer..so much more. Then Lemonnade and I’ve only seen 2 strains I can name them OOo LA La , Medellin..Then the prices for damn near Reggie are extremely unnecessary...(suggestion) have you heard of Packwoods?? I’m sick of being upset there’s no selection..Let’s make Az lit ..Harvest is taking over a lot of dispensary’s please don’t continue to flood AZ with trash... please.

Have been associated with Harvest for a long time. This place is amazing! Professional and great and fast! Thank You All!

Before AZ legalization, we took multiple vacations to CO and CA. The dispensaries there, and some in AZ, were surreal in regard to armed security and in-store policies. Harvest is a more chill, comfortable environment I prefer. We’ve been to Harvest several times. The people are super helpful and friendly. Ask about their deals. There are always 2 for 1 specials that will help you save a buck.

Everyone and Everything rules here. Fantastic people and amazing product. THANKS SO MUCH! ILL BE BACK. CHEERS

I leave this location happy every single time. Every member in there is kind, informative, and helpful in every way.