I'm always pleased with product but mainly for the A+rate customer service I get when shopping, big thanks to Jackie for her great customer service! :)
Trulieve - Tucson - Menlo Park (Med/Rec)
Ratings and reviews of Trulieve - Tucson - Menlo Park (Med/Rec)
It was awful tje pods I did buy the week before were old one didn’t work and then yesterday I went to buy there buy one get one free on stizzy pods the manager was so rude and tried to say there 50 percent off apeice that’s not what you advertised on but one get one never again I will never go there again
Love the flower and staff
I love the atmosphere at this location. So down to Earth and helpful. Thanks y'all
Good service good products
Stay away from here
I understand that locally owned Purple Med, formerly at this location, was bought by out by corporate Harvest HOC. I was disappointed but initially pleased to see the more expansive meu. What a difference! I went to inquire about advertised specials and the individual training another person insulted me and attempted to hard sell me on more pricier items. I took advantage of a new customer offer but left feeling uncomfortable. A month later, I decided to try them again. The same man insulted and tried to hard sell me again! I asked to deal with another clerk and I purchased two 1/8ths of on -sale flower. The 1st pkg. appeared light when I ground the buds. I later weighed the 2nd package - 3 (not 3.5 g!) and the empty pkg. weighed 9 g. I won't be back.
Smells in the waiting room and long wait.
I have gotten pre rolls that had stems and seeds in them. Also I ordered online today for pick up, I ordered 2 pods bc online said it was on sale but when I got to the store, they charged me the full amount and did not honor the price I was given online even though it was their fault the prices online were incorrect. Im disappointed bc I really liked this place but gonna look for a new spot
My online order was confirmed then cancelled with no reason or explanation.
This place Never has the deals they advertise on line 😒 You get there and find out they just changed them How convenient for cooperate.
This place never was never that great to begin with. I usually rate a dispensary on the selection and the quality of its flower. When I first started going to Purple the flower selection was so so. There never much of a selection of flower and only a few of those strains where anygood. prices would usually be around 8-10$. Nowadays the selection is one or two strains only and prices start at 18$! per gram. THIS PLACE HAS GONE DOWN THE HILL.
shit sucks , everyone go to "earth healing south "
I’m a regular medical customer. Joshua. M gave me great customer service. I also appreciate the on-duty security guard. It made me safer to know he was there.
I love the vibes in the store makes me feel relaxed & they are happy to help. I drive many miles to get the Purple Med experience. Also the products are top shelf!
Excellent customer service, everyone is always happy to assist, very professional and knowledgeable of all their products. I only shop here. Happy Holidays
On December 27th I ordered an 8th of prepackaged gelato from Purple Med dispensary. I got home and opened up the package, the cannabis reeked of fresh grass not of cannabis. I went ahead and tried it anyway, thinking I could trust this dispensary because the cannabis is being regulated right? wrong! I practically coughed up a lung once I got around to smoking the flower. That left me with pain in my lungs, so I called purple med and was told that the manager would call me back to resolve the issue. I called several times as they never got back to me and each time I called they told me the same thing. Today January 18th, was my last attempt at contacting them and I've been told they have no way of regulating what they buy, it's my fault for buying it, and they won't refund my money. Purple med is like all the bad dispensaries you hear about when legalization started. If you're trying to get cheap, good quality cannabis in Tucson I recommend Green halo or Hana med, I've never had a bad experience with these dispensaries. I'd give zero stars if I could. Purple med seems to care more about money than the health of their customers.
Adian, Ernesto, and Zar always keep me medicated with the quality meds
Beware they dont update there app, so if traveling from far away make sure you pre-order… Plz update your APPS HARVEST!!!
I just did a walk in for recreational wanting help choosing extracts and encountered a really rude girl wearing a beanie who didn’t wanna help me at all she wouldn’t answer any of my questions or explain anything to me she just kept asking what I wanted while I kept telling her I’m not too familiar with extracts she offered no info and was very rude
for as long as I've had my card I've been to this place a handful of times and let me tell you! flower is over priced for the quality, it all smells the same super plain not even like actual weed. then they dont have the courtesy to tell you they are out of what you order and theyll sell you something else without telling you. I would not recommended this place to anyone even if they carry a strain with the genetics you like. all around amateurs if you ask me down to the growers who think its okay to sell trash flower to med patients, they got a lot to work on like most tucson dispos. I've not once been blown away or happy with this place. been feeling like this for sometime about purple meds. nice people but they hyping it up.
best dispensary in Tucson
Super Friendly
This was my favorite dispensary since I got my card, but lately the higher prices and lack of product, on top of the fact they never answer the phone, has left me quite disappointed and looking for a new regular place to go for my medical needs.