Dank service and the people always rock. wish y’all carried left coast extracts diamonds tho, can’t seem to find them anymore since i moved
Have A Heart - Downtown Oakland
Have a Heart is one of the most trusted brands in the cannabis industry. In fact, the iconic High Times magazine named us as one of America’s favorite dispensaries. At the core of our mission is to provide cannabis consumers and medical cannabis patients with safe, secure, and convenient access to one of the world’s oldest and safest medicines. Have a Heart on Broadway is much more than a typical cannabis dispensary. It truly is an experience. From our modern minimalist design to our impeccable service and highly-rated locally sourced cannabis products, we left no stone unturned.
Leafly member since 2019
By Joining you'll also earn half a point for every dollar that you've spent. These points can be redeemed for great rewards and discounts on your future purchases. In addition to earning points, you'll get access to exclusive offers on your favorite products and notifications of flash deals just from being in the program. Points never expire and you can use them at any Have a Heart location or at Reefside in Santa Cruz
17 customer reviews
The customer service is absolutely awful. My friend spent $400 and they failed to give my friend one of his products and the shift leader RAFAEL said; “What do you want me to do about it? You better smoke one of the 8ths you do have” and hung up the phone! I have never heard anything like it. I was flabbergasted. They don’t care about their customers, they lack respect and professionalism. The store does look nice but their customer service is the amongst the worst I’ve ever experienced.
Never again!!! Put in order online with promo apparently promo online is diffrrent than in store they didn't honor it nor cal me to give me heads up. I'm a vulnerable person so its really pain in ads to have to go to multiple stores because have a heart didnt actually honors the prices online. Lauren and Greg did not honor online order or prices even though it was have heart's mistake even if having system issues its false advertising as my friend at consumer affairs taught me even it wasn't on purpose false advertising is false advertising I order specifically from have a heart because of promos and prices to only learn they fd up and won't honor order after an hour long bus ride and being asthmatic they wouldn't honor so much for have a heart and Lauren was a B again never again and eill be reporting them as im not only consumer to run into this props to dudr checking in hella understanding and sympathetic unlike Greg or Lauren and contacting proper entities its not consumers fault have a heart false advertised and did false pricingimagin if Safeway listed one price/ promo but then chnaged it when you go to pick up order which could cost you extra 25-30 its shameful and appalling. I didn't mess up or make mistake have heart did. They could of called me or told me when i called them those things didnt happen. See pic obviously they could of called me ahead of time but instead confirmed my order. Def will be filing proper claims for false advertising and misleading consumers. Especially in such a crazy time with covid19. Unacceptable by have a heart. Disappointed that cannabis place would put vulnerable patients in more danger by BSing consumers. They is a reason they have so many 1 star reviews. Can't wait to contact my connect at DCA they wouldnt be first club to get dinged for shit like this.