Have a Heart - Bothell

This was my go to store. Unfortunately the strip mall had a fire (spring 2022) and everything has been shut down. Hoping they will reopen (here or at a new site)

I think things have changed since the other reviewers left their reviews because I’ve been going to this place for 3 months and I’ve only ever had good experiences. And the place always has people in it when I go, so it’s popular. The staff is extremely friendly, without doing too much. They match your energy for sure. And they are all very knowledgeable about their product. I find the website extremely accurate too. I go 1-2x a week, know all the staff, and the manager. I’ve been to other places in the area, but I love this place!

Was checking out your website because I'm on disability and I shop in bulk. $100 is my budget per month. I raced to your store today after checking your website and you were advertising G13 by Perma for $45 / 28g. I took a picture of your advertisement listing the product , because I have memory issues. The female budtender asked me what I was looking for. she appeared kinda clueless when I said what I was looking for. i then showed her the pic on my phone and then i pulled up the Leafly website with Your Store , and showed her the advertisement. She said we dont have it after it was updated 4 minutes ago , and instead of offering me an alternative or showing me some sympathy for heart discontent , I left with a bad taste in mouth and disappointment. Maybe next time ?

Great people but the products are less at other places. Two personal examples, phat panda joints $2 more..... and Legends ounce $50 to $150 more **then their own stores** and near by locations. They blame it on the vendor and if that is the case find a new vendor who will compete for your business. I know some! ;) There is a 'loyalty' program but if you pay more up front your not getting much for loyalty, right? keeping it real although I shop there daily for the convenience...o' wait maybe that is their why...convenience. :(

I placed an online order on the day of their Stash Dash deal at 10am and it was confirmed at 1015am ready for pickup. I left special instructions to let the staff know that I would be in later to pick it up during the sale time. When I arrived at location around 930pm the line was out the door, literally. I waiting in line for an hour and finally made it to the counter. They informed me that they did NOT have the item I requested. I was furious. I had my high hopes shattered in seconds. They told me “we don’t see the order in our system”. Which is a lie because the order was already confirmed on their system and that’s how I received my text message saying ready for pickup. If they didn’t have the item I should of been made aware. They had all day to tell me before i made the trip. I drove from Lake City to Bothell and waited in line for an hour only to be lied to. Absolutely unacceptable. Someone took the item out and gave it to themselves or someone else; either way it affected me in a bad way. I walked out and bought nothing. I advise doing the same.

The staff told me covid ended so the 10% discount was over ummm covid is a pandemic like the Spanish flu it’s not like they can control it. Complete rip off first time going their and I won’t be going back. On their website too it literally says you get 10% for ordering online so like what in the bloody hell is going on

Something seems really off with management here.

My go to dispensary since it’s so close to home. Plus I like supporting pre-I-502 stores and Have a a Heart definitely has always treated their patients and customers fair financially while carrying the best brands in the industry. My only gripe about this particular location is that it’s small and if you like something buy two b/c it’s unlikely that you will see that stain again.

Subsequent visits are sub par because of the lack of product display. Most of the afforable product is shoved in back of the budtender. The only way to browse those products is to wait to be served and the wait can be long since everyone is forced to wait for a budtender to see mid priced products.

The staff here are the best. Very helpful and knowledge.

Easy, Always good people working, friendly environment 💚

This is absolutely my favorite pot shop. Everyone is super helpful, efficient, and friendly. A special shout-out to Becca! She has never steered me wrong, in fact, I'm heading back to get another joint she recommended, because it was perfect. She listened closely to what I wanted and effortlessly suggested the best thing. On top of it all she's super cute and sweet!!!

May have a heart, but they do not have a brain. No incentive to preorder (no discount, no preorder line), disorganized and slow service whether they’re busy or not, small cramped little room that’s way too crowded usually. Better options exist.

Just stopped in to pick up a dub that I ordered online. It was quick and efficient but there was nothing but good vibes coming from the back and that was awesome. Keep up the work.

came in on a Friday night around 5 and it was hella busy but they had an ace working the door to help everybody and find what they wanted immediately. Superior Service good product and I love the people that work there.

The staff is incredible here. Wish it was a little bigger so they could spread the selection out. It was difficult to figure out what I wanted because everyone was so close together.

I was standing in line for the registers as the next one up. When the budtender notices the person behind me is an employee and helps her first. Sorely disappointed.

Friendly, attentive team! Always helpful and listen to your needs. Love these guys!

Great staff, comfortable atmosphere, and terrific prices! This is my new favorite place. The staff is very caring, attentive, and helpful.

This place has normally got some solid deals, and they carry some high quality regs for decent prices. I only buy their prerolls, but it never leaves me dissatisfied. The staff is extremely knowledgable about their products and could recommend you something for anything really. It’s the local shop homeboy!

They lied about my points.

Great

I personally go to Have a Heart at any location but this one is closest to home. They were a great dispensary pre I-502 (ie legalization) in the U-Dist. Location. They were particularly noteworthy; typically selling the best of the best of the industry brands/products, always providing excellent customer service, best of all..again typically...were the best priced. #LoveAHeart”

Budtender with the red beard was very helpful even though I was only buying a $5 preroll... will be back to spend more here for that alone!