Subsequent visits are sub par because of the lack of product display. Most of the afforable product is shoved in back of the budtender. The only way to browse those products is to wait to be served and the wait can be long since everyone is forced to wait for a budtender to see mid priced products.
My go to dispensary since it’s so close to home. Plus I like supporting pre-I-502 stores and Have a a Heart definitely has always treated their patients and customers fair financially while carrying the best brands in the industry. My only gripe about this particular location is that it’s small and if you like something buy two b/c it’s unlikely that you will see that stain again.
The staff here are the best. Very helpful and knowledge.
I placed an online order on the day of their Stash Dash deal at 10am and it was confirmed at 1015am ready for pickup. I left special instructions to let the staff know that I would be in later to pick it up during the sale time. When I arrived at location around 930pm the line was out the door, literally. I waiting in line for an hour and finally made it to the counter. They informed me that they did NOT have the item I requested. I was furious. I had my high hopes shattered in seconds. They told me “we don’t see the order in our system”. Which is a lie because the order was already confirmed on their system and that’s how I received my text message saying ready for pickup. If they didn’t have the item I should of been made aware. They had all day to tell me before i made the trip. I drove from Lake City to Bothell and waited in line for an hour only to be lied to. Absolutely unacceptable. Someone took the item out and gave it to themselves or someone else; either way it affected me in a bad way. I walked out and bought nothing. I advise doing the same.
Easy, Always good people working, friendly environment 💚
They lied about my points.
Friendly, attentive team! Always helpful and listen to your needs. Love these guys!
Have a Heart has been around for a long time when they had two locations and served patients prior to legalization. I was a writer for a cannabis magazine for many years back then and it was one of my favorites reviewing dispensaries and doing reviews. I was always impressed their selection of products/vendors (consistent, when you went there looking for a specific product they always had it in stock and carried the best brands available in the Seattle area) friendly/knowledgeable staff/management, exceptional prices/daily specials. Fast forward to today and they have started opening stores like Starbucks and have become just another typical post legalization cannabis store, very commercialized. When the Bothell store opened I started going there because of proximity to where I live and my previous experience. Sadly I found that the staff wasn’t knowledgeable re; their products, inconsistencies in the brands in stock, and they ditched the 10% discount for industry individuals. As you know finding something that works for you is a lot of trial and error. Once you find that brand, strain, delivery method that works for you, it’s unlikely that you will find it again when you return to this location. It’s one of the reasons I always check their online inventory before I go in. On a positive note, they do offer a discount program based on your purchases, they include the taxes and everything in the price, and they are reasonably priced compared to other stores. Since then they have started popping up like Starbucks so when the Bothell opened I typically go there just out of convenience as it is close to home. I haven’t visited many of their other stores but can speak specifically to this location since I have been going there since they opened. Their staff is not particularly knowledgeable re; the products they carry, but they are nice and friendly. I can’t say the same re; their management at that location. I am also always disappointed in their selection, sadly so I always check either Weedmaps or Leafly re; what’s currently in stock before I visiting.
came in on a Friday night around 5 and it was hella busy but they had an ace working the door to help everybody and find what they wanted immediately. Superior Service good product and I love the people that work there.
Have a Heart Bothell can sure be a rocking place and the staff is always ready to make sure our customers receive the attention and service they need!
Great staff, comfortable atmosphere, and terrific prices! This is my new favorite place. The staff is very caring, attentive, and helpful.