
Ratings and reviews of Herbal Remedies - South
(264 reviews)
4.7
Quality
4.6
Service
4.6
Atmosphere
Reviews 1-24 of 264
February 28, 2026
Special thanks to everyone working at herbal remedies for all their help with me I am most grateful and satisfied with everyone who works there they have all added a new high to my high
Friendly, knowledgable, and great deals!
My new favorite spot
May 11, 2025
Awesome customer service, friendly staff, great selection on bud,etc...
May 23, 2023
A top choice while I’m in Oregon. This dispensary offers great deals and an even better staff! They’re extremely helpful and eager to help. Special thanks to Andrea and the rest of the team!
February 2, 2023
I’m a chill guy but I was just in here waiting in line and a lady who was friends with all the workers called me creepy on the way out. Don’t appreciate it and I’m not coming back unless I get free dabs on your mean friends behalf.
November 24, 2020
This to everyone on here complaining about customer service..if yall don’t like how the dispensary run there own business ..start growing your own weed so you won’t have to go any dispensary and complain about it like 9 year old kids..it’s you people that makes it hard for the worker how do to there job..
How would y’all feel if someone gos to your job and start complaining about you personally and the company?I bet it ain’t gone make your day any better right..
Respect the place and if you complain about it then stay home and start growing your own so no one would touch your ID..
I’ve always stand up for worker when the customers complain..
This place is awesome..the owner is actually a nice guy..first time meeting him..and he was a good guy..
And the place there nice people..
March 26, 2023
Messed up dispensary. They don't honer OLCC laws.
May 12, 2020
Every time I come into this dispo, I leave feeling better than when I entered. The budtenders are always super chill, and will answer any questions you have without hesitation or regard to how long it takes to help out.
I believe the manager, Austin, must be doing something right, because the good vibes trickle down all the way from the top.
When I purchased my first dab pen battery, the cartridge I got was defective, and thought I wasn't expecting much, I was able to exchange for a brand new one.
I will always come back to this dispo, even if I give other ones a shot.
November 8, 2020
Horrible customer service. Had my ID checked 3 different times. A bit excessive given the fact each time they scanned the barcode on the back. On top of that, EVERY SINGLE PERSON WHO TOUCHED MY ID did not SANITIZE PRIOR TO TOUCHING IT NOR WERE ANY OF THEM WEARING GLOVES. Claimed if my ID wasn’t checked a 3rd time, the “MANAGER” would get mad. I know the rules of the OLCC and no where do they require each individual bud tender to check ID.
They might have great flower from some amazing farms, but the shop itself is terrible. The bud tenders that work there, are even worse. No personality. No knowledge about their product. I used to come here to try certain farms products. Won’t be back. I’ll go to Truth for Eugreen/Geek/Deep Creek/Evans Creek products from now on.
April 8, 2021
This place has great products and a selection for everyone but recently visited and asked to split an 1/8th. I watched the budtender weigh out two different strains and on the second strain I noticed he put 1.5 in the dram. Told him to back the train up. He shorted me on both of my drams and if I hadn’t of noticed would of walked out short. If this was 10 years ago on the streets id of stomped on this kid. Watch the scales!!
November 24, 2020
I used to like this place a lot for the selection and budtenders. Sadly, the service has become completely inconsistent.
Last time I came in, I forgot my mask. I offered to buy one and the front door guy said he would normally just give me one but they were out of stock. That sounded reasonable so I came back 10 minutes later with a mask and guess what? There was a whole stack just sitting on the shelf when I got inside. If you're gonna lie to me, I'd rather shop elsewhere.
Even on a normal day the budtenders are often unhelpful and sometimes rude. I'm done trying to support them.
December 28, 2018
Only issue is your intake manager not understanding economics and thinking its okay to over price product example phresh cannabis should be no more than $135 per oz happy cabbage is no where near quality for 250 if you keep treating your consumers like this karma will not end up too kind for you. So jared either fire him or make him take an economics class cause these 350%+ up charges are messed up
Dispensary response:
@Spaceghostterrp, I'm sorry you feel this way, but 350%+ markup is just not true, yes some strains are marked up about 150% but with all of our daily deals and with a Medical card it's never more than 212.50 an oz for any top shelf.
December 30, 2018
February 10, 2019
Once again I had a great visit when I stopped in on Friday afternoon. The employee Brandon has helped me many times in the past and has become one of my favorite evening employees to work with. He listens to what you need/want and isn't afraid to make suggestions based on your needs. He is down to earth and very friendly.
During the day I like to work with either Jon or Michael. These guys are not only polite, but knowledgeable and really do a great job making you feel welcome as soon as you walk in the door!
I can't say enough how much I appreciate the welcoming and friendly mentality of this dispensary.
Dispensary response:
Mcpherson420 thank you so much for the kind words. customers like you are what itd all about. we appreciate you shopping here at herbal! we hope to always treat you with the best service!
June 14, 2019
June 11, 2020
Easily my favorite dispo in Salem. The staff are all knowledgeable and very friendly. But what always keeps me coming back is the wide wide variety of quality extracts and flower. The prices are okay at best but I can guarantee you won't find another place that carries as many quality brands/ and keeps them in stock. Love this place and the people in it! 🙏💯
March 20, 2021
why don't y o u. have a menu
September 24, 2020
Great products, get treated like family every time I make a visit. This is my only go to when in Salem
January 1, 2020
Big shoutout to Jon and Danny!! Thank you SO much for being so friendly and very knowledgeable! I really appreciate all of your help and hooking me up with all of my goodies for my long drive home!🙌🏻 I also really appreciate how you weigh out and hand pack every order so it's nice and fresh!😀 Definitely my favorite dispensary in Salem! See you guys next time and Happy New Years🎉
April 10, 2019
The $50 oz here are better than most of the $10/gram stuff here in Albany. Great employees. In and out quickly even when busy.
I do prefer high-end weed and this place used to be the go-to for that in the region but obviously the oversupply has put a dent on the demand for it such that you don't see fresh drops all that often of big-name growers. They still stock real good smoke but even high-end dweebs like me gotta admit $50 vs $400 for an ounce is an easy choice to make.
Dispensary response:
Hey Sxntoxr, we appreciate your review! We always do our best to keep the shop stocked up with a variety of premium shelf flower as well as a more bargain-friendly variety.
June 21, 2019
May 20, 2020
BE AWARE!! bought 3 disposable 510 thread cartridges. one was completely broken out of the box, it wouldn't functions in any of my 510 thread batteries. one of them stank like burning plastic before I even tried to smoke it... upon returning with a receipt they refused to return my money or even replace the broken product with another. long story short, this place sells broken products and refuses to accept returns / refunds even with a receipt.
May 15, 2019
Although the physical location is difficult to get into and out of the parking lot with very limited parking spots, doesn’t matter whatsoever when you see the selection and variety here! By FAR the best selection and variety of strains of flower in town! Prices are great and the service is superior. Very friendly, personable and knowledgeable staff.
This is now my go to dispensary in Salem!
Dispensary response:
Thanks Jaymaxm! We pride ourselves in our selection and top-tier employees, and we definitely appreciate your acknowledgment!
June 21, 2019
December 2, 2019
i love the guys that works there they are awesome
Dispensary response:
Thanks for the love! we truly appreciate the kind words man! @dominick85
December 2, 2019
July 7, 2017
To start with I wanna say how good the products are here, and that I've had some great experiences at HR. That being said my last visits have been frustrating. While the budtenders are friendly enough I would not go in here without looking at the menu and knowing exactly what you want. I have been told the wrong prices here so many times, and had to correct them on discounts and even remind them of their own pricing. Twice now I've been given the med price as a rec customer, to have the budtender get annoyed when I question why it's more when we get to the pay counter (tried calling it "tax" when HR tax is included in pricing). Some budtenders here are not good with recommendations and usually push the same strains no matter what. I really liked this place but I'm starting to feel like I have to go in with my guard up to make sure I get what I need.
Dispensary response:
Hey Dumballover, we are sorry that the last few visits have been a bit frustrating, we are constantly discounting items! We held staff meeting and have talked and problem solved, we will make sure to maintain proper prices and employee communication. If you give us another chance we'd love to do our best to provide the best experience possible!
-HR STAFF
July 27, 2017
May 31, 2019
all the bud tenders are super kind. honest about the products too. pretty excited you dropped prices on bobsled. now i don't have to go down the street to get it anymore.
Dispensary response:
Thank you Nicookay! we really appreciate your review!
June 17, 2019
October 5, 2018
ozs are way over priced.
Dispensary response:
Sorry to hear that you dislike our ounce prices! We are working on getting them lowered right now, for now you can always stop by anytime tuesday and friday for 15% off all top shelf strains. If you're looking for something a little bit cheaper we have a bunch of different strains from the $50-$80 oz price range.
October 10, 2018