I go to many dispensaries around my area, herb n joy being the worst experience by far. I understand security and the procedure for those who have a medical card but the associate who helped me which is also the person who would scan the ID’s had a nasty attitude and did not believe my recommendation was valid. She proceeded with the attitude the entire time I was there. Each time I go and she’s there I’m faced with the Attitude before I enter, due to this I do not go through with a full stay and leave. The fact that this associate is considered the “face” of the dispensary because she scans people in is very disappointing. I’m not asking for cheerleader energy but being respected is the bare minimum. Sadly I will not be coming back at all due to this, I’d rather travel further than be faced with a stank attitude each time I go in. I’m unsure of the associates name but if she’s having a bad day, taking it out on the customer is beyond petty. I would’ve love to come back since I did have a time she was not on shift and had an amazing time. I won’t be coming back until this attitude with customers is fixed.
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About this dispensary
HerbNJoy - Hanford
Welcome to HerbNJoy, a truly different cannabis retail experience. We are Hanford's Premier source for all things cannabis. Our curated menu hosts the finest collection of edibles, concentrates, vape, beverages, and health/wellness products. HerbNJoy is dedicated to providing you with the very best of cannabis in all its forms and in a store environment that is unlike any other. Our staff is both highly trained and experienced to guide you through our products and our store, ensuring that a safe, compassionate, and open-minded environment is instilled throughout all levels of interaction. Our passion for providing a superior customer cannabis retail experience separates us from the typical experience customers encounter when entering a cannabis retail store. We believe in an open floor sales experience that encourages the customer to tour the store and become both informed and entertained. We hope you enjoy our store and collection of products as much as we enjoy sharing them with you. If you have any questions or comments, please don’t hesitate to contact us. ABOUT OUR BRAND: CANNABIS ENHANCED. COMMUNITIES ENHANCED. LIFE ENHANCED. HerbNJoy was created by a team of cannabis experts, board certified physicians, and retail executives who wanted to create a new kind of cannabis experience. HerbNJoy enhances peoples’ lives through their interaction with cannabis. We feel that by offering an enhanced cannabis experience, we can help create an enhanced world. We want to be the vessel through which customers can improve their lives via cannabis. Whether people experience our HerbNJoy brand in store or via delivery, we want them to feel that the experience we provide brightens their day. We possess a firm commitment to providing the best products through our carefully curated menu combined with the best service. From cannabis newcomers to enthusiasts, we are here to enlighten and serve you as you embark on this cannabis voyage. Life is the journey not the destination. We aim to be a force for good in the communities we serve. We aspire to enhance each and every community that we are a part of by creating an amazing retail experience, built by local talent, in a workplace where our customers and employees feel valued and empowered. We strive to be good neighbors and give back to the community through financial and in-kind donations, and are always looking for new community partners.
- 102 S Douty St, Hanford, CA
- call 559-413-2420
- Followers: 44
- debit cardcash
- License C10-0000800-LIC
- ATMStorefrontADA accessibleVeteran discountMedicalRecreational
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Ratings and reviews of HerbNJoy - Hanford
Used to go here regularly until I order curbside pick up. Arrived at 8:45pm, yes a little before closing but I had to commute a long way from Visalia. When I arrive I called twice till they answered. I gave them my info and the parking spot number. The lady on the phone acknowledged the pick up and said she will “let them know”. I waited, noticed all the other curbside customers were receiving their orders quickly. 8:55, 5 minutes till closing, I notice an employee that was doing the curbside orders leaving fast into her car. Again I waited because maybe they had a second person to bring my order. 9:00 come around and I’m the last car in the parking lot. I walk to the front door to see if I can flag someone down but they all just smiled near the lobby and said they were closed. I tried to call the phone and speak through the door loud enough to let them know I was waiting out here for my order. They just continued to walk to back of the store and ignored me. Not a “I’m sorry we forgot about your order” or “sorry about our mistake here’s some sort of accommodation next time you come pick up”. I wouldn’t be so upset if I didn’t have to commute 20-25 mins from after work to get skipped in line and ignored. I don’t understand how hard managing pick up orders and customers can be , but maybe they need to lay off the carts and find some valuable retraining.
Just had a great experience with Justin. He was knowledgeable and knew exactly what I was going for. I’ll be sure to let y’all know who my products work out for me
I'd shop here every day or every other day, spent thousands of dollars here and always tip very generously. Most the time I order of pick up and it's horrible experience almost every time but this last time on 07/20/24 I called when I got there like always but this time I sat there for almost 40 mins, people even drove up like me and got their stuff before me. Wasted my time and gas.